
B2B Customer Retention Manager
6 days ago
Beyond Retail is looking for a talented B2B Customer Retention Manager to join our team. As a key player in our marketing department, you will be responsible for developing and implementing customer retention strategies that drive business growth.
Key Responsibilities- Develop and execute customer retention plans to increase customer satisfaction and loyalty.
- Manage and analyze customer feedback and metrics to inform decision-making.
- Collaborate with sales teams to identify key accounts for deeper engagement and support.
- Develop strategies to identify and nurture customer advocates, encouraging testimonials, case studies, and referrals.
- Produce high-quality content along the full customer and user journey to ensure a seamless experience.
- Experience in customer engagement activities and email marketing, preferably in B2B or SaaS industries.
- Strong project management skills, capable of balancing multiple tasks and deadlines.
- Excellent written and verbal communication skills, with fluency in Swedish and strong English proficiency.
- Analytical mindset, with the ability to measure the impact of communications and engagement activities.
- Collaborative and proactive, with strong relationship-building skills across teams.
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Customer Retention Manager
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B2B Customer Growth Manager
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Stockholm, Stockholm, Sweden TN Sweden Full timeRole OverviewWe are seeking a highly skilled and experienced Head of Customer Retention to join our team at TN Sweden. This role is central to steering both the development and execution of our retention strategies and ensuring their alignment with the company's overarching goals.
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Customer Retention Manager
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Stockholm, Stockholm, Sweden TN Sweden Full timeJob Description:We're seeking a Customer Experience Leader to lead our strategic efforts in CRM and Marketing Automation across all our brands and markets. This role requires crafting, implementing, and refining advanced retention strategies, balancing innovative customer engagement with robust data analysis and segmentation.Key Responsibilities:Develop and...
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Commercial Success Manager
4 days ago
Stockholm, Stockholm, Sweden Beyond Retail Full timeAbout the Role at Beyond RetailBeyond Retail is seeking a Marketing Retention Specialist to develop and implement effective customer retention strategies that drive business growth and revenue expansion.This role requires a strong understanding of customer behavior, preferences, and pain points, combined with exceptional communication and interpersonal...
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Customer Experience Growth Manager
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Head of Customer Loyalty
4 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeRole DescriptionThe Head of Retention will be responsible for developing and executing comprehensive CRM and Marketing Automation strategies to increase customer retention and enhance customer lifetime value.They will continuously assess and refine customer segmentation and targeting approaches to drive business growth, oversee the integration and...
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Global Loyalty
2 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeKey ResponsibilitiesThis role is pivotal in driving customer loyalty and engagement through strategic CRM initiatives. The successful candidate will lead a dynamic team of experts, responsible for developing and implementing a global loyalty strategy with clear milestones for different relationship phases.Develop Global Loyalty Strategy: Define ROI KPIs for...