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Global Loyalty
2 days ago
This role is pivotal in driving customer loyalty and engagement through strategic CRM initiatives. The successful candidate will lead a dynamic team of experts, responsible for developing and implementing a global loyalty strategy with clear milestones for different relationship phases.
- Develop Global Loyalty Strategy: Define ROI KPIs for both paid and owned channels, set customer goals, including new customer acquisition and lifecycle management.
- Lead High-Performing Team: Ensure clear roles, responsibilities, and quarterly goals for team members, foster personal and professional growth within the team.
- Utilize Customer Data: Drive educated decision-making and understand trends. Develop a clear customer data strategy supporting segmentation and product categories.
- Collaborate Across Departments: Work with the full Marketing Department to ensure strong and inspirational communication. Collaborate with Sales to develop clear onboarding and trigger strategies.
- Maintain Cost Control: Set the technical roadmap in collaboration with the value stream to ensure future-proof solutions, maintain cost control over the loyalty program.
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Global Loyalty Program Manager
4 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeJob DescriptionThe role of Global Loyalty & CRM Manager is a pivotal position in driving customer loyalty and engagement through strategic CRM initiatives.As the Global Loyalty & CRM Manager, you will lead a dynamic team of experts responsible for developing and implementing a global loyalty strategy.
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Global Loyalty Lead
3 days ago
Stockholm, Stockholm, Sweden H&M Group Full timeJob DescriptionWe are seeking a visionary leader to spearhead our global loyalty strategy, driving customer engagement and retention through innovative initiatives.About the Role:Develop and implement a comprehensive loyalty program, ensuring clear milestones and ROI-driven decision-making.Lead a team of 16 professionals, fostering collaboration and growth...
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Global Loyalty
4 days ago
Stockholm, Stockholm, Sweden H&M group Full timeGlobal Loyalty & CRM Manager RoleWe are seeking a skilled Global Loyalty & CRM Manager to lead our dynamic team of experts responsible for driving customer loyalty and engagement through strategic CRM initiatives. Your key responsibilities will include developing and implementing a global loyalty strategy, ensuring data-driven decision-making, and fostering...
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Global Loyalty Manager
3 days ago
Stockholm, Stockholm, Sweden H&M group Full timeJob DescriptionWe are seeking a visionary leader to drive customer loyalty and engagement through strategic CRM initiatives at H&M Group.Develop and implement a global loyalty strategy with clear milestones for different relationship phases, defining ROI KPIs for both paid and owned channels, and setting customer goals, including new customer acquisition and...
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Global Loyalty and Engagement Lead
5 days ago
Stockholm, Stockholm, Sweden H&M Group Full timeCompany OverviewH&M Group is a global leader in the fashion industry, driven by a vision to liberate fashion for the many. We strive to create a sustainable and inclusive future through our strong fashion brands and ventures.Job DescriptionWe are seeking an experienced Loyalty and Engagement Lead to lead a dynamic team of professionals responsible for...
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Loyalty and CRM Director
3 days ago
Stockholm, Stockholm, Sweden H&M Group Full timeJob SummaryWe are looking for a seasoned professional to lead our global loyalty and CRM efforts, driving customer engagement and retention through innovative strategies.About the Role:Develop and implement a loyalty program that drives customer retention and revenue growth.Lead a team of professionals, ensuring clear roles and responsibilities.Analyze...
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Customer Experience Director
5 days ago
Stockholm, Stockholm, Sweden H&M Group Full timeAbout UsH&M Group is a vibrant and welcoming company that values inclusivity and collaboration. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions.Job SummaryWe are looking for a highly skilled Customer Experience Director - Loyalty to join our team. The successful candidate will be...
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Loyalty and CRM Strategy Manager
5 days ago
Stockholm, Stockholm, Sweden H&M Group Full timeRole SummaryThis is an exciting opportunity for a seasoned Loyalty and CRM Strategy Manager to join our team. The successful candidate will be responsible for developing and implementing a global loyalty strategy, with a focus on driving customer retention and growth. You will lead a team of professionals and collaborate with cross-functional teams to...
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Loyalty and CRM Strategic Leader
4 days ago
Stockholm, Stockholm, Sweden H&M Group - Stockholm Full timeOverviewH&M Group is a global company of strong fashion brands and ventures, committed to proving that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.Key Skills and Qualifications:Proven experience in...
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Global Customer Experience Director
4 days ago
Stockholm, Stockholm, Sweden H&M Group - Stockholm Full timeJob DescriptionWe are seeking a highly skilled Global Loyalty & CRM Manager to join our team at H&M Group in Stockholm. The successful candidate will lead a dynamic team of professionals responsible for developing and implementing a global loyalty strategy that drives customer engagement and retention.Key Responsibilities:Develop and implement a global...
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Loyalty and CRM Strategy Lead
2 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAbout the RoleThis position requires a visionary leader with the ability to inspire and motivate a team. The ideal candidate will have extensive marketing experience and strong analytical and data-driven decision-making abilities.Proven Experience: Proven experience in running a global loyalty program and CRM department.Digital Savvy: Strong digital and...
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Loyalty Marketing Specialist
5 days ago
Stockholm, Stockholm, Sweden Quinyx Full timePursue Excellence in Customer MarketingAt Quinyx, we believe that exceptional customer experiences drive business growth and loyalty. As a Customer Marketing Manager, you will play a crucial role in shaping our customer engagement strategy and delivering results that exceed expectations.With a proven track record in building customer communities and...
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Director of Global Retail Optimization
5 days ago
Stockholm, Stockholm, Sweden GANT US Full timeGANT US seeks a highly skilled Director of Global Retail Optimization to join our Global Retail Team. This individual will report directly to the Head of Retail Operations and play a key role in driving operational excellence, streamlining processes, and supporting our global retail strategy.This is a fixed-term contract for approximately one year, offering...
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Global Business Leader
4 days ago
Stockholm, Stockholm, Sweden At Tandem Health AB Full timeJoin Our TeamAt Tandem Health AB, we are committed to empowering clinicians and improving patient outcomes through innovative solutions. As a Global Business Leader, you will have the opportunity to make a meaningful impact on the healthcare landscape.Key ResponsibilitiesYou will be responsible for driving business growth and expanding our market presence in...
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Senior Partnership Development Manager
4 days ago
Stockholm, Stockholm, Sweden ERA Group - Global Full timeAccelerate Your Career with ERA Group - GlobalAbout ERA Group - GlobalWe are a global leader in partnering with driven entrepreneurs to expand our operations.Tap into Our Business ExcellenceRealize Lasting Success with Our Business Model: Partner with us to access our well-established business framework, designed for enduring success.Succeed with...
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Lead Advisor for Global Transactions
4 days ago
Stockholm, Stockholm, Sweden Alvarez & Marsal Deutschland GmbH Full timeJob TitleLead Advisor for Global TransactionsAlvarez & Marsal Deutschland GmbHKey ResponsibilitiesDevelop and implement business performance improvement strategies, focusing on driving results and delivering exceptional outcomes.Conduct transaction advisory services, including due diligence and integration planning, to enhance client satisfaction and...
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Director of Customer Engagement
3 days ago
Stockholm, Stockholm, Sweden H&M group Full timeAbout the RoleThis is an exceptional opportunity to join H&M Group as a Global Loyalty Manager, leading our CRM department and driving customer engagement through innovative strategies.You will be responsible for developing and implementing a global loyalty strategy, working closely with cross-functional teams to ensure seamless execution.Your expertise in...
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Interim Global Retail Solutions Manager
5 days ago
Stockholm, Stockholm, Sweden GANT US Full timeThe Interim Global Retail Solutions Manager will be responsible for reporting directly to the Head of Retail Operations at GANT US. This individual will play a key role in driving operational excellence, streamlining processes, and supporting our global retail strategy.This is a fixed-term contract for approximately one year, providing a chance to apply...
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Customer Engagement Manager
3 days ago
Stockholm, Stockholm, Sweden H&M Group Full timeRole OverviewThe Global Loyalty & CRM Manager is a pivotal role that requires a dynamic individual to drive customer loyalty and engagement across the organization.Key Responsibilities:Develop and execute a global loyalty strategy, aligning with business objectives and customer needs.Build and lead a high-performing team, ensuring clear roles and...
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Customer Engagement Manager
4 days ago
Stockholm, Stockholm, Sweden H&M group Full timeCustomer Engagement Specialist RoleWe are looking for a highly skilled Customer Engagement Specialist to lead our team of experts responsible for driving customer loyalty and engagement through strategic CRM initiatives. Your key responsibilities will include developing and implementing a global loyalty strategy, ensuring data-driven decision-making, and...