Director of Global Retail Optimization

6 days ago


Stockholm, Stockholm, Sweden GANT US Full time

GANT US seeks a highly skilled Director of Global Retail Optimization to join our Global Retail Team. This individual will report directly to the Head of Retail Operations and play a key role in driving operational excellence, streamlining processes, and supporting our global retail strategy.

This is a fixed-term contract for approximately one year, offering a unique opportunity to apply expertise and knowledge to drive business results.

Key Responsibilities:
  1. Develop and implement a comprehensive framework for retail operations, incorporating best practices and industry benchmarks.
  2. Collaborate with cross-functional teams to optimize sales, focusing on revenue growth and profitability.
  3. Lead the development, implementation, and governance of retail-related systems, ensuring they meet business needs and enhance customer experience.
  4. Drive the adoption and implementation of Omni-channel functionalities and projects, enhancing customer engagement and sales performance.
  5. Design and execute processes, initiatives, and projects related to gift cards, tax-free shopping, and other retail services, improving customer satisfaction and loyalty.
  6. Promote collaboration and identify synergies across regions and groups, fostering a unified retail approach and driving business growth.
  7. Analyze data on staff efficiency, revenue, and ROI of retail operations, providing actionable insights for strategic decision-making.


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