Retail Excellence Lead

5 days ago


Stockholm, Stockholm, Sweden GANT US Full time

We are looking for an experienced Retail Excellence Lead to join our Global Retail Team at GANT US. As a key member of the team, you will work closely with the Head of Retail Operations to drive operational excellence, streamline processes, and support our global retail strategy.

This is a fixed-term contract for approximately one year, offering a unique opportunity to make a significant impact on our retail operations.

Key Responsibilities:
  1. Develop and implement a global blueprint for retail operations, ensuring consistency and efficiency across regions.
  2. Collaborate with cross-functional teams to optimize sales, leveraging data-driven insights and analytical skills.
  3. Lead the development and governance of retail-related systems, ensuring they meet business needs and enhance customer experience.
  4. Drive the adoption and implementation of Omni-channel functionalities and projects, enabling seamless customer interactions.
  5. Design and execute processes, initiatives, and projects related to gift cards, tax-free shopping, and other retail services, enhancing customer satisfaction and loyalty.
  6. Promote collaboration and identify synergies across regions and groups, fostering a unified retail approach and driving business growth.
  7. Analyze data on staff efficiency, revenue, and ROI of retail operations, providing actionable insights for strategic decision-making.

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