
Global Loyalty Manager
3 days ago
We are seeking a visionary leader to drive customer loyalty and engagement through strategic CRM initiatives at H&M Group.
- Develop and implement a global loyalty strategy with clear milestones for different relationship phases, defining ROI KPIs for both paid and owned channels, and setting customer goals, including new customer acquisition and lifecycle management.
- Lead a team of 16, including Loyalty Business Experts, Email and Push Analysts, and a CRM team, ensuring clear roles, responsibilities, and quarterly goals for team members, and fostering personal and professional growth within the team.
- Utilize customer data to drive educated decision-making and understand trends, developing a clear customer data strategy supporting segmentation and product categories, and collaborating with the Future Commerce team to ensure a robust tech foundation.
- Work with the full Marketing Department to ensure strong and inspirational communication, collaborating with Sales to develop clear onboarding and trigger strategies, and ensuring regional execution excellence with clear cost control and alignment with brand identity.
-
Global Loyalty Program Manager
4 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeJob DescriptionThe role of Global Loyalty & CRM Manager is a pivotal position in driving customer loyalty and engagement through strategic CRM initiatives.As the Global Loyalty & CRM Manager, you will lead a dynamic team of experts responsible for developing and implementing a global loyalty strategy.
-
Global Loyalty
2 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeKey ResponsibilitiesThis role is pivotal in driving customer loyalty and engagement through strategic CRM initiatives. The successful candidate will lead a dynamic team of experts, responsible for developing and implementing a global loyalty strategy with clear milestones for different relationship phases.Develop Global Loyalty Strategy: Define ROI KPIs for...
-
Global Loyalty Lead
3 days ago
Stockholm, Stockholm, Sweden H&M Group Full timeJob DescriptionWe are seeking a visionary leader to spearhead our global loyalty strategy, driving customer engagement and retention through innovative initiatives.About the Role:Develop and implement a comprehensive loyalty program, ensuring clear milestones and ROI-driven decision-making.Lead a team of 16 professionals, fostering collaboration and growth...
-
Global Loyalty
4 days ago
Stockholm, Stockholm, Sweden H&M group Full timeGlobal Loyalty & CRM Manager RoleWe are seeking a skilled Global Loyalty & CRM Manager to lead our dynamic team of experts responsible for driving customer loyalty and engagement through strategic CRM initiatives. Your key responsibilities will include developing and implementing a global loyalty strategy, ensuring data-driven decision-making, and fostering...
-
Global Loyalty and Engagement Lead
5 days ago
Stockholm, Stockholm, Sweden H&M Group Full timeCompany OverviewH&M Group is a global leader in the fashion industry, driven by a vision to liberate fashion for the many. We strive to create a sustainable and inclusive future through our strong fashion brands and ventures.Job DescriptionWe are seeking an experienced Loyalty and Engagement Lead to lead a dynamic team of professionals responsible for...
-
Loyalty and CRM Strategy Manager
5 days ago
Stockholm, Stockholm, Sweden H&M Group Full timeRole SummaryThis is an exciting opportunity for a seasoned Loyalty and CRM Strategy Manager to join our team. The successful candidate will be responsible for developing and implementing a global loyalty strategy, with a focus on driving customer retention and growth. You will lead a team of professionals and collaborate with cross-functional teams to...
-
Loyalty and CRM Director
3 days ago
Stockholm, Stockholm, Sweden H&M Group Full timeJob SummaryWe are looking for a seasoned professional to lead our global loyalty and CRM efforts, driving customer engagement and retention through innovative strategies.About the Role:Develop and implement a loyalty program that drives customer retention and revenue growth.Lead a team of professionals, ensuring clear roles and responsibilities.Analyze...
-
Customer Experience Director
5 days ago
Stockholm, Stockholm, Sweden H&M Group Full timeAbout UsH&M Group is a vibrant and welcoming company that values inclusivity and collaboration. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions.Job SummaryWe are looking for a highly skilled Customer Experience Director - Loyalty to join our team. The successful candidate will be...
-
Loyalty and CRM Strategic Leader
4 days ago
Stockholm, Stockholm, Sweden H&M Group - Stockholm Full timeOverviewH&M Group is a global company of strong fashion brands and ventures, committed to proving that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.Key Skills and Qualifications:Proven experience in...
-
Loyalty Solutions Account Executive
5 days ago
Stockholm, Stockholm, Sweden Mastercard Full timeLoyalty Solutions Sales and Partnerships ManagerWe are seeking a dynamic issuer business development professional to lead the integration of loyalty with payments among financial institutions in Northern European division.This role involves assisting banks in redefining their loyalty strategies to achieve better business results by transitioning to a...
-
Global Customer Experience Director
4 days ago
Stockholm, Stockholm, Sweden H&M Group - Stockholm Full timeJob DescriptionWe are seeking a highly skilled Global Loyalty & CRM Manager to join our team at H&M Group in Stockholm. The successful candidate will lead a dynamic team of professionals responsible for developing and implementing a global loyalty strategy that drives customer engagement and retention.Key Responsibilities:Develop and implement a global...
-
Stockholm, Stockholm, Sweden Mastercard Full timeManager, Loyalty Specialist Sales, Services Business Development (Swedish speaking)We are seeking a dynamic issuer business development professional to identify loyalty sales opportunities among financial institutions in Northern European division.This role will focus on creating compelling propositions for clients using our diverse range of loyalty...
-
Loyalty Marketing Specialist
5 days ago
Stockholm, Stockholm, Sweden Quinyx Full timePursue Excellence in Customer MarketingAt Quinyx, we believe that exceptional customer experiences drive business growth and loyalty. As a Customer Marketing Manager, you will play a crucial role in shaping our customer engagement strategy and delivering results that exceed expectations.With a proven track record in building customer communities and...
-
Loyalty and CRM Strategy Lead
2 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAbout the RoleThis position requires a visionary leader with the ability to inspire and motivate a team. The ideal candidate will have extensive marketing experience and strong analytical and data-driven decision-making abilities.Proven Experience: Proven experience in running a global loyalty program and CRM department.Digital Savvy: Strong digital and...
-
Customer Engagement Manager
3 days ago
Stockholm, Stockholm, Sweden H&M Group Full timeRole OverviewThe Global Loyalty & CRM Manager is a pivotal role that requires a dynamic individual to drive customer loyalty and engagement across the organization.Key Responsibilities:Develop and execute a global loyalty strategy, aligning with business objectives and customer needs.Build and lead a high-performing team, ensuring clear roles and...
-
Interim Global Retail Solutions Manager
5 days ago
Stockholm, Stockholm, Sweden GANT US Full timeThe Interim Global Retail Solutions Manager will be responsible for reporting directly to the Head of Retail Operations at GANT US. This individual will play a key role in driving operational excellence, streamlining processes, and supporting our global retail strategy.This is a fixed-term contract for approximately one year, providing a chance to apply...
-
Customer Engagement Manager
4 days ago
Stockholm, Stockholm, Sweden H&M group Full timeCustomer Engagement Specialist RoleWe are looking for a highly skilled Customer Engagement Specialist to lead our team of experts responsible for driving customer loyalty and engagement through strategic CRM initiatives. Your key responsibilities will include developing and implementing a global loyalty strategy, ensuring data-driven decision-making, and...
-
Nordic CRM Manager
4 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeJob Description:We are seeking an experienced CRM Manager to oversee the planning and strategy of our direct marketing efforts across the Nordic markets. The ideal candidate will have expertise in customer analysis, email marketing, and automation.Key Responsibilities:Develop and implement CRM strategies to improve customer retention, loyalty, and...
-
Senior Partnership Development Manager
4 days ago
Stockholm, Stockholm, Sweden ERA Group - Global Full timeAccelerate Your Career with ERA Group - GlobalAbout ERA Group - GlobalWe are a global leader in partnering with driven entrepreneurs to expand our operations.Tap into Our Business ExcellenceRealize Lasting Success with Our Business Model: Partner with us to access our well-established business framework, designed for enduring success.Succeed with...
-
Global Business Leader
4 days ago
Stockholm, Stockholm, Sweden At Tandem Health AB Full timeJoin Our TeamAt Tandem Health AB, we are committed to empowering clinicians and improving patient outcomes through innovative solutions. As a Global Business Leader, you will have the opportunity to make a meaningful impact on the healthcare landscape.Key ResponsibilitiesYou will be responsible for driving business growth and expanding our market presence in...