Loyalty and CRM Strategy Lead

Role SummaryThis is an exciting opportunity for a seasoned Loyalty and CRM Strategy Manager to join our team. The successful candidate will be responsible for developing and implementing a global loyalty strategy, with a focus on driving customer retention and growth. You will lead a team of professionals and collaborate with cross-functional teams to...

Job SummaryWe are looking for a seasoned professional to lead our global loyalty and CRM efforts, driving customer engagement and retention through innovative strategies.About the Role:Develop and implement a loyalty program that drives customer retention and revenue growth.Lead a team of professionals, ensuring clear roles and responsibilities.Analyze...

Global Loyalty & CRM Manager RoleWe are seeking a skilled Global Loyalty & CRM Manager to lead our dynamic team of experts responsible for driving customer loyalty and engagement through strategic CRM initiatives. Your key responsibilities will include developing and implementing a global loyalty strategy, ensuring data-driven decision-making, and fostering...

Job DescriptionThe role of Global Loyalty & CRM Manager is a pivotal position in driving customer loyalty and engagement through strategic CRM initiatives.As the Global Loyalty & CRM Manager, you will lead a dynamic team of experts responsible for developing and implementing a global loyalty strategy.

Company OverviewH&M Group is a global leader in the fashion industry, driven by a vision to liberate fashion for the many. We strive to create a sustainable and inclusive future through our strong fashion brands and ventures.Job DescriptionWe are seeking an experienced Loyalty and Engagement Lead to lead a dynamic team of professionals responsible for...

Job DescriptionWe are seeking a visionary leader to spearhead our global loyalty strategy, driving customer engagement and retention through innovative initiatives.About the Role:Develop and implement a comprehensive loyalty program, ensuring clear milestones and ROI-driven decision-making.Lead a team of 16 professionals, fostering collaboration and growth...

Job DescriptionWe are seeking a visionary leader to drive customer loyalty and engagement through strategic CRM initiatives at H&M Group.Develop and implement a global loyalty strategy with clear milestones for different relationship phases, defining ROI KPIs for both paid and owned channels, and setting customer goals, including new customer acquisition and...

OverviewH&M Group is a global company of strong fashion brands and ventures, committed to proving that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.Key Skills and Qualifications:Proven experience in...

About UsH&M Group is a vibrant and welcoming company that values inclusivity and collaboration. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions.Job SummaryWe are looking for a highly skilled Customer Experience Director - Loyalty to join our team. The successful candidate will be...

Key ResponsibilitiesThis role is pivotal in driving customer loyalty and engagement through strategic CRM initiatives. The successful candidate will lead a dynamic team of experts, responsible for developing and implementing a global loyalty strategy with clear milestones for different relationship phases.Develop Global Loyalty Strategy: Define ROI KPIs for...

Key ResponsibilitiesThe successful candidate will be responsible for:Developing and implementing a global loyalty strategy, defining ROI KPIs for both paid and owned channels, and setting customer goals.Leading a team of 16, including Loyalty Business Experts, Email and Push Analysts, and a CRM team, ensuring clear roles, responsibilities, and quarterly...

Job Description:We are seeking an experienced CRM Manager to oversee the planning and strategy of our direct marketing efforts across the Nordic markets. The ideal candidate will have expertise in customer analysis, email marketing, and automation.Key Responsibilities:Develop and implement CRM strategies to improve customer retention, loyalty, and...

Loyalty Solutions Sales and Partnerships ManagerWe are seeking a dynamic issuer business development professional to lead the integration of loyalty with payments among financial institutions in Northern European division.This role involves assisting banks in redefining their loyalty strategies to achieve better business results by transitioning to a...

About the RoleThis is an exceptional opportunity to join H&M Group as a Global Loyalty Manager, leading our CRM department and driving customer engagement through innovative strategies.You will be responsible for developing and implementing a global loyalty strategy, working closely with cross-functional teams to ensure seamless execution.Your expertise in...

Job DescriptionWe are seeking a highly skilled Global Loyalty & CRM Manager to join our team at H&M Group in Stockholm. The successful candidate will lead a dynamic team of professionals responsible for developing and implementing a global loyalty strategy that drives customer engagement and retention.Key Responsibilities:Develop and implement a global...

Job OverviewThe role of the Test and Environment Lead is crucial in ensuring the smooth operation of our global Dynamics 365 CRM platform.This position is responsible for defining test strategies, overseeing quality assurance, and managing multiple CRM environments to ensure data integrity and adherence to best practices globally.

Role DescriptionThe Head of Retention will be responsible for developing and executing comprehensive CRM and Marketing Automation strategies to increase customer retention and enhance customer lifetime value.They will continuously assess and refine customer segmentation and targeting approaches to drive business growth, oversee the integration and...

Job Title: Digital Transformation Lead Dynamics CRMAbout the Role:The successful candidate will have the opportunity to lead digital transformation efforts as a proactive and driven Technology Manager for Dynamics CRM.Your Responsibilities:Develop and implement proactive maintenance plans for the Dynamics CRM platform.Ensure alignment with business needs and...

Customer Engagement Specialist RoleWe are looking for a highly skilled Customer Engagement Specialist to lead our team of experts responsible for driving customer loyalty and engagement through strategic CRM initiatives. Your key responsibilities will include developing and implementing a global loyalty strategy, ensuring data-driven decision-making, and...

Manager, Loyalty Specialist Sales, Services Business Development (Swedish speaking)We are seeking a dynamic issuer business development professional to identify loyalty sales opportunities among financial institutions in Northern European division.This role will focus on creating compelling propositions for clients using our diverse range of loyalty...