
Loyalty and CRM Strategic Leader
4 days ago
H&M Group is a global company of strong fashion brands and ventures, committed to proving that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
Key Skills and Qualifications:- Proven experience in running a global loyalty program and CRM department.
- Strong digital and technical savvy, with extensive marketing experience.
- Excellent leadership and team management skills, with strong analytical and data-driven decision-making abilities.
- Ability to develop and execute strategic plans, with excellent communication and collaboration skills.
As a visionary leader with the ability to inspire and motivate a team, you will be responsible for driving customer loyalty and engagement through strategic CRM initiatives. If you have a focus on customer-centric solutions and can thrive in a fast-paced environment, this could be the perfect opportunity for you.
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Loyalty and CRM Director
3 days ago
Stockholm, Stockholm, Sweden H&M Group Full timeJob SummaryWe are looking for a seasoned professional to lead our global loyalty and CRM efforts, driving customer engagement and retention through innovative strategies.About the Role:Develop and implement a loyalty program that drives customer retention and revenue growth.Lead a team of professionals, ensuring clear roles and responsibilities.Analyze...
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Loyalty and CRM Strategy Lead
2 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAbout the RoleThis position requires a visionary leader with the ability to inspire and motivate a team. The ideal candidate will have extensive marketing experience and strong analytical and data-driven decision-making abilities.Proven Experience: Proven experience in running a global loyalty program and CRM department.Digital Savvy: Strong digital and...
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Global Loyalty
4 days ago
Stockholm, Stockholm, Sweden H&M group Full timeGlobal Loyalty & CRM Manager RoleWe are seeking a skilled Global Loyalty & CRM Manager to lead our dynamic team of experts responsible for driving customer loyalty and engagement through strategic CRM initiatives. Your key responsibilities will include developing and implementing a global loyalty strategy, ensuring data-driven decision-making, and fostering...
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Global Loyalty Manager
3 days ago
Stockholm, Stockholm, Sweden H&M group Full timeJob DescriptionWe are seeking a visionary leader to drive customer loyalty and engagement through strategic CRM initiatives at H&M Group.Develop and implement a global loyalty strategy with clear milestones for different relationship phases, defining ROI KPIs for both paid and owned channels, and setting customer goals, including new customer acquisition and...
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Loyalty and CRM Strategy Manager
5 days ago
Stockholm, Stockholm, Sweden H&M Group Full timeRole SummaryThis is an exciting opportunity for a seasoned Loyalty and CRM Strategy Manager to join our team. The successful candidate will be responsible for developing and implementing a global loyalty strategy, with a focus on driving customer retention and growth. You will lead a team of professionals and collaborate with cross-functional teams to...
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Global Loyalty Program Manager
4 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeJob DescriptionThe role of Global Loyalty & CRM Manager is a pivotal position in driving customer loyalty and engagement through strategic CRM initiatives.As the Global Loyalty & CRM Manager, you will lead a dynamic team of experts responsible for developing and implementing a global loyalty strategy.
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Global Loyalty and Engagement Lead
5 days ago
Stockholm, Stockholm, Sweden H&M Group Full timeCompany OverviewH&M Group is a global leader in the fashion industry, driven by a vision to liberate fashion for the many. We strive to create a sustainable and inclusive future through our strong fashion brands and ventures.Job DescriptionWe are seeking an experienced Loyalty and Engagement Lead to lead a dynamic team of professionals responsible for...
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Strategic Customer Relations Leader
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Stockholm, Stockholm, Sweden H&M Group Full timeLeadership OpportunityWe are seeking a strategic leader to drive our global loyalty and CRM efforts, shaping the customer experience and driving business growth.About the Role:Develop and execute a global loyalty strategy, aligning with business objectives and customer needs.Build and lead a high-performing team, ensuring clear roles and...
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Global Loyalty Lead
3 days ago
Stockholm, Stockholm, Sweden H&M Group Full timeJob DescriptionWe are seeking a visionary leader to spearhead our global loyalty strategy, driving customer engagement and retention through innovative initiatives.About the Role:Develop and implement a comprehensive loyalty program, ensuring clear milestones and ROI-driven decision-making.Lead a team of 16 professionals, fostering collaboration and growth...
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Customer Experience Director
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Stockholm, Stockholm, Sweden H&M Group Full timeAbout UsH&M Group is a vibrant and welcoming company that values inclusivity and collaboration. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions.Job SummaryWe are looking for a highly skilled Customer Experience Director - Loyalty to join our team. The successful candidate will be...
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Global Loyalty
2 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeKey ResponsibilitiesThis role is pivotal in driving customer loyalty and engagement through strategic CRM initiatives. The successful candidate will lead a dynamic team of experts, responsible for developing and implementing a global loyalty strategy with clear milestones for different relationship phases.Develop Global Loyalty Strategy: Define ROI KPIs for...
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Nordic CRM Manager
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Stockholm, Stockholm, Sweden TN Sweden Full timeJob Description:We are seeking an experienced CRM Manager to oversee the planning and strategy of our direct marketing efforts across the Nordic markets. The ideal candidate will have expertise in customer analysis, email marketing, and automation.Key Responsibilities:Develop and implement CRM strategies to improve customer retention, loyalty, and...
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CRM and Loyalty Director
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Chief CRM Officer
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Stockholm, Stockholm, Sweden H&M group Full timeKey ResponsibilitiesThe successful candidate will be responsible for:Developing and implementing a global loyalty strategy, defining ROI KPIs for both paid and owned channels, and setting customer goals.Leading a team of 16, including Loyalty Business Experts, Email and Push Analysts, and a CRM team, ensuring clear roles, responsibilities, and quarterly...
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Loyalty and CRM Leader
4 days ago
Stockholm, Stockholm, Sweden H&M Group Full timeCompany OverviewH&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.Why You'll Love Working Here25% Staff discount on...
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Loyalty Program Data Analyst
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Customer Experience Architect
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Stockholm, Stockholm, Sweden Scandic Hotels Group Full timeAs our Tech Lead for MarTech, you will play a crucial role in shaping our CRM systems and Loyalty program. You will work closely with cross-functional teams to drive customer engagement, improve loyalty initiatives, and enhance guest satisfaction. Your mission will be to lead team members, manage technical platforms, ensure efficient resource allocation, and...
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