
Customer Engagement Manager
3 days ago
The Global Loyalty & CRM Manager is a pivotal role that requires a dynamic individual to drive customer loyalty and engagement across the organization.
Key Responsibilities:
- Develop and execute a global loyalty strategy, aligning with business objectives and customer needs.
- Build and lead a high-performing team, ensuring clear roles and responsibilities.
- Analyze customer data to inform strategic decisions, leveraging segmentation and product category insights.
- Cultivate strong relationships with marketing and sales teams to ensure seamless execution and brand alignment.
- Collaborate with IT to develop future-proof solutions and maintain technical excellence.
About Us:
H&M Group is a global fashion company that values sustainability, inclusivity, and customer-centricity. We offer attractive benefits and development opportunities for our employees.
Your Benefits:
- 25% Staff discount on all H&M Group brands.
- H&M Incentive Program – HIP.
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