
Senior Customer Growth Manager
4 days ago
As a Senior Customer Success Manager at Mentimeter, you'll play a critical role in ensuring the long-term success of our biggest and most strategic enterprise customers. Our goal is to empower users to create engaging presentations that spark meaningful conversations.
Our ideal candidate has a strong background in customer success management, with 3-5 years of experience in driving customer value, retention, and growth. They should possess excellent communication and stakeholder management skills, as well as a proven track record of successfully addressing C-suite executives.
The successful candidate will work closely with our Relationship Managers to develop and implement strategies for retention and growth, leveraging data and insights to drive greater client engagement. They will also serve as a strategic partner on assigned accounts, bridging the gap between customer challenges and Mentimeter solutions.
- Manage a book of Key Accounts with full responsibility for driving successful adoption and usage.
- Help Enterprise customers develop successful onboarding, roll-out, and training strategies.
- Act as a Mentimeter expert and strategic advisor to customers on how to reach their goals.
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