
Customer Growth Specialist
5 days ago
The ideal candidate will possess strong strategic thinking and execution capabilities, with a focus on customer retention and growth. A proactive approach to identifying and driving expansion opportunities within accounts is essential.
We offer a comprehensive package of benefits, including 25 days of annual paid time off, access to exclusive financial services, and a range of healthcare options. Our inclusive community is dedicated to supporting your growth journey and providing ongoing professional development opportunities.
In this role, you'll be responsible for:
- Managing, renewing, and fostering growth within assigned accounts
- Developing customized account plans and strategies aimed at optimizing customer retention and stimulating account growth
- Cultivating and nurturing strong relationships with key stakeholders within assigned accounts
- Maintaining open communication channels with the Client Success and Renewals teams to ensure seamless collaboration and achievement of mutual goals
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