Customer Retention Specialist

4 days ago


Stockholm, Stockholm, Sweden Outpost24 Group Full time

The Customer Retention Specialist role at Outpost24 Group requires a proactive approach to ensuring the long-term success of our customers. By utilizing our SaaS solutions, you will identify opportunities for growth and implement strategies to enhance customer satisfaction.

Responsibilities:
  1. Develop and implement tailored customer retention plans to meet individual client needs.
  2. Collaborate with cross-functional teams to ensure seamless delivery of services.
  3. Analyze customer data to inform business decisions and drive revenue growth.
Qualifications:
  • Proven track record of success in customer retention or a related field.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
Benefits:
  1. Competitive salary and benefits package.
  2. Opportunities for professional growth and development.
  3. Flexible working hours and a healthy work-life balance.


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