Customer Loyalty Director

3 days ago


Stockholm, Stockholm, Sweden TN Sweden Full time
Job Description

The Head of Customer Retention will be responsible for crafting, implementing, and refining advanced retention strategies that meticulously balance innovative customer engagement tactics with robust data analysis and segmentation.



  • Stockholm, Stockholm, Sweden H&M Group Full time

    About UsH&M Group is a vibrant and welcoming company that values inclusivity and collaboration. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions.Job SummaryWe are looking for a highly skilled Customer Experience Director - Loyalty to join our team. The successful candidate will be...


  • Stockholm, Stockholm, Sweden American Express Full time

    You are the key to unlocking a world of possibilities for our valued Centurion members. As a Customer Loyalty Specialist at American Express, you will play a vital role in delivering exceptional customer experiences that foster long-term relationships and loyalty.Our Centurion program is built on a promise of unparalleled service, and as a member of our...


  • Stockholm, Stockholm, Sweden H&M Group Full time

    Job SummaryWe are looking for a seasoned professional to lead our global loyalty and CRM efforts, driving customer engagement and retention through innovative strategies.About the Role:Develop and implement a loyalty program that drives customer retention and revenue growth.Lead a team of professionals, ensuring clear roles and responsibilities.Analyze...

  • Global Loyalty

    5 days ago


    Stockholm, Stockholm, Sweden H&M group Full time

    Global Loyalty & CRM Manager RoleWe are seeking a skilled Global Loyalty & CRM Manager to lead our dynamic team of experts responsible for driving customer loyalty and engagement through strategic CRM initiatives. Your key responsibilities will include developing and implementing a global loyalty strategy, ensuring data-driven decision-making, and fostering...

  • Global Loyalty

    2 days ago


    Stockholm, Stockholm, Sweden TN Sweden Full time

    Key ResponsibilitiesThis role is pivotal in driving customer loyalty and engagement through strategic CRM initiatives. The successful candidate will lead a dynamic team of experts, responsible for developing and implementing a global loyalty strategy with clear milestones for different relationship phases.Develop Global Loyalty Strategy: Define ROI KPIs for...


  • Stockholm, Stockholm, Sweden H&M group Full time

    We are seeking a Customer Experience Director to lead our sales teams at H&M Group. This individual will be responsible for crafting unique and memorable customer experiences that drive sales and build loyalty. If you have a passion for customer service and leadership, this could be the perfect opportunity for you.Main Objectives:Designing Exceptional...


  • Stockholm, Stockholm, Sweden Infinity Human Resources Sweden AB Full time

    We are currently seeking a seasoned professional to take on the role of Director of Customer Support Services.About the JobIn this critical position, you will oversee the end-to-end customer support lifecycle, encompassing both technical and non-technical aspects.Responsibilities include developing and implementing effective customer engagement strategies,...


  • Stockholm, Stockholm, Sweden H&M group Full time

    About the RoleThis is an exceptional opportunity to join H&M Group as a Global Loyalty Manager, leading our CRM department and driving customer engagement through innovative strategies.You will be responsible for developing and implementing a global loyalty strategy, working closely with cross-functional teams to ensure seamless execution.Your expertise in...


  • Stockholm, Stockholm, Sweden H&M Group - Stockholm Full time

    Job DescriptionWe are seeking a highly skilled Global Loyalty & CRM Manager to join our team at H&M Group in Stockholm. The successful candidate will lead a dynamic team of professionals responsible for developing and implementing a global loyalty strategy that drives customer engagement and retention.Key Responsibilities:Develop and implement a global...


  • Stockholm, Stockholm, Sweden H&M group Full time

    Job DescriptionWe are seeking a visionary leader to drive customer loyalty and engagement through strategic CRM initiatives at H&M Group.Develop and implement a global loyalty strategy with clear milestones for different relationship phases, defining ROI KPIs for both paid and owned channels, and setting customer goals, including new customer acquisition and...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Job DescriptionThe role of Global Loyalty & CRM Manager is a pivotal position in driving customer loyalty and engagement through strategic CRM initiatives.As the Global Loyalty & CRM Manager, you will lead a dynamic team of experts responsible for developing and implementing a global loyalty strategy.

  • Global Loyalty Lead

    3 days ago


    Stockholm, Stockholm, Sweden H&M Group Full time

    Job DescriptionWe are seeking a visionary leader to spearhead our global loyalty strategy, driving customer engagement and retention through innovative initiatives.About the Role:Develop and implement a comprehensive loyalty program, ensuring clear milestones and ROI-driven decision-making.Lead a team of 16 professionals, fostering collaboration and growth...


  • Stockholm, Stockholm, Sweden Quinyx Full time

    About the RoleThe Customer Marketing Manager plays a pivotal role in cultivating a strong, active community that drives brand loyalty, customer retention, and advocacy.This creative marketer will work closely with stakeholders across the organization to build customer communities & advocacy.Design and build an engaging community for our audience, recruiting...


  • Stockholm, Stockholm, Sweden H&M Group Full time

    Role SummaryThis is an exciting opportunity for a seasoned Loyalty and CRM Strategy Manager to join our team. The successful candidate will be responsible for developing and implementing a global loyalty strategy, with a focus on driving customer retention and growth. You will lead a team of professionals and collaborate with cross-functional teams to...


  • Stockholm, Stockholm, Sweden H&M Group Full time

    Company OverviewH&M Group is a global leader in the fashion industry, driven by a vision to liberate fashion for the many. We strive to create a sustainable and inclusive future through our strong fashion brands and ventures.Job DescriptionWe are seeking an experienced Loyalty and Engagement Lead to lead a dynamic team of professionals responsible for...


  • Stockholm, Stockholm, Sweden H&M Group - Stockholm Full time

    OverviewH&M Group is a global company of strong fashion brands and ventures, committed to proving that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.Key Skills and Qualifications:Proven experience in...


  • Stockholm, Stockholm, Sweden Quinyx Full time

    We are a modern tech company on a mission to improve the work lives of millions around the world. As a Customer Marketing Manager at Quinyx, you will play a key role in cultivating a strong community that drives brand loyalty and customer retention.About the RoleThis pivotal position requires a creative marketer with a passion for customer engagement and a...


  • Stockholm, Stockholm, Sweden Wolt Full time

    About UsAt Wolt, we're driven to deliver seamless and rewarding experiences for our customers. Our Consumer Loyalty Analytics team plays a pivotal role in driving initiatives that foster user engagement, retention, and long-term loyalty.Our mission is to provide data-driven insights and solutions that enhance three core loyalty programs:Wolt+ – Our premium...


  • Stockholm, Stockholm, Sweden Quinyx Full time

    About the RoleWe are seeking a Customer Marketing Manager to join our team at Quinyx. As a key leadership role within the marketing team, you will cultivate a strong, active community that drives brand loyalty, customer retention, and advocacy.Responsibilities include designing and implementing programs to engage customers, creating referral and advocacy...


  • Stockholm, Stockholm, Sweden Quinyx Full time

    Pursue Excellence in Customer MarketingAt Quinyx, we believe that exceptional customer experiences drive business growth and loyalty. As a Customer Marketing Manager, you will play a crucial role in shaping our customer engagement strategy and delivering results that exceed expectations.With a proven track record in building customer communities and...