Director of Account Growth and Success

2 days ago


Stockholm, Stockholm, Sweden Mercell Full time

About the Opportunity

We are looking for a Group Director of Customer Success / Group Director of Account Management to lead, scale, and refine our approach to Customer Success across multiple markets. Our Customer Success team oversees approximately 3000 buy-side customers and 18,000 supply-side customers across our markets in EMEA.

About the Team
  • Lead a team of approximately 30 Customer Success Managers (CSMs), split into three geographical teams.
  • Collaborate with cross-functional teams to ensure customer needs are met and monetization opportunities are optimized.

A strong commercial acumen is essential for this role, with experience in driving retention, renewals, and customer value realization. If you are a strategic and hands-on leader who thrives in building processes, structures, and engagement models that drive customer satisfaction and retention, this is your opportunity to shape the future of Customer Success at Mercell.



  • Stockholm, Stockholm, Sweden Mentimeter AB - Stockholm Full time

    The OpportunityWe are seeking an experienced Director of Strategic Accounts to drive the success, growth, and retention of our largest and most strategic clients within the EMEA region as well as globally. This role will play a pivotal part in shaping client strategies, deepening relationships, and maximizing account potential.As a key member of our...


  • Stockholm, Stockholm, Sweden Vaimo Full time

    Account Director:We seek a seasoned professional to lead our Nordic team as an Account Director. This pivotal role drives strategic growth, fosters long-term client relationships, and delivers exceptional value across key client accounts.About the Role:The ideal candidate possesses a deep understanding of client needs, demonstrates strong commercial acumen,...

  • Financial Director

    24 hours ago


    Stockholm, Stockholm, Sweden STING - Stockholm Innovation & Growth Full time

    Job OverviewSTING - Stockholm Innovation & Growth is seeking an experienced Financial Director to join our team.The successful candidate will have a strong background in financial and project controlling, with expertise in financial analysis and acquisition processes.Key qualifications include a Master's degree in Finance, Accounting, or Business...


  • Stockholm, Stockholm, Sweden Mercell Full time

    At Mercell, we're on a mission to revolutionize public procurement, making it more accessible and effortless for both buyers and suppliers. With a culture built on trust, collaboration, and continuous growth, we offer an environment where your leadership can truly make an impact.As we continue our transformation, we are looking for a Group Director of...


  • Stockholm, Stockholm, Sweden Mercell Full time

    About MercellMercell is committed to taking care of its employees through initiatives such as hybrid work to support work-life balance, health and insurance plans, pension plans, paid parental leave, social happenings, and competitive salary packages.Job OverviewWe are seeking a Group Director of Customer Success / Group Director of Account Management to...


  • Stockholm, Stockholm, Sweden Mercell Full time

    About MercellWe are on a mission to revolutionize public procurement, making it more accessible and effortless for both buyers and suppliers. With a culture built on trust, collaboration, and continuous growth, we offer an environment where your leadership can truly make an impact.Job OverviewWe are seeking a Group Director of Customer Success / Group...


  • Stockholm, Stockholm, Sweden LISA YANG Full time

    LISA YANG is seeking a highly accomplished Director of Accounting Services to lead its accounting and financial services functions. As a senior executive, you will be responsible for developing and executing strategic plans, ensuring the accuracy and reliability of financial data, and providing expert advice to senior management.The ideal candidate will have...


  • Stockholm, Stockholm, Sweden Vaimo Full time

    We are seeking a highly experienced and driven Account Director to join our Nordic team. This pivotal role is dedicated to driving strategic growth, fostering long-term client relationships, and delivering exceptional value across a portfolio of key client accounts. The ideal candidate will possess a deep understanding of client needs, demonstrate strong...


  • Stockholm, Stockholm, Sweden Mentimeter AB (publ) Full time

    About Mentimeter">Mentimeter is an innovative engagement tool dedicated to revolutionizing the way presentations are delivered and received. Our platform empowers presenters to create interactive and engaging experiences, fostering deeper connections with their audiences. We believe that successful leaders must adopt a collaborative mindset to drive growth...

  • Account Director

    1 hour ago


    Stockholm, Stockholm, Sweden Recorded Future Full time

    With 1,000 intelligence professionals, over $300M in sales, and serving over 1,800 clients worldwide, Recorded Future is the world's most advanced, and largest, intelligence companyRole: Account DirectorAs an Account Director at Recorded Future, you will drive revenue growth by expanding relationships with existing customers and acquiring new business. This...


  • Stockholm, Stockholm, Sweden Instabee Group Full time

    We are seeking a Senior Director of Merchant Growth to drive our sales growth in new markets through strategic planning, market analysis, relationship management, and innovation. This role is crucial for expanding Merchant and Partner relations, directly impacting our sales strategy.You will excel at blending strategic planning with operational execution,...


  • Stockholm, Stockholm, Sweden Kraft Heinz Company Full time

    Account Management Director SeniorWe are seeking a highly experienced Account Management Director Senior to lead our Key Account Management team in Stockholm. As a senior leader, you will be responsible for delivering sales goals, building strong customer relationships, and driving accelerated growth by identifying new opportunities and improving existing...


  • Stockholm, Stockholm, Sweden Mentimeter AB Full time

    The Director of Strategic Accounts will play a pivotal role in driving the success, growth, and retention of our largest and most strategic clients within the EMEA region. This individual will be responsible for developing and executing tailored account strategies to drive growth, retention, and customer success across key accounts.Job DescriptionKey...


  • Stockholm, Stockholm, Sweden Mentimeter Full time

    Growth Sales Manager - Strategic AccountsStockholmMentimeter is an engagement tool with a clear goal in mind: to turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage, and become more productive. Transforming all those passive meetings, airless classrooms, and drawn-out trainings...


  • Stockholm, Stockholm, Sweden Cambio Healthcare Systems AB Full time

    Role OverviewWe are seeking a skilled Key Account Manager to join our Commercial organization and drive business growth in our e-health division. The successful candidate will have a proven track record of success in e-health and healthcare markets, with a strong focus on digitalization trends and customer-centric approaches.This is an exciting opportunity...


  • Stockholm, Stockholm, Sweden In-Grid AB Full time

    Ingrid AB is a rapidly growing company transforming the e-commerce delivery landscape. Our innovative platform connects retailers, carriers, and consumers, creating a seamless shopping experience for all.We are seeking a highly motivated Sales Director to lead our sales team. As an Account Executive, you will be responsible for identifying, developing,...


  • Stockholm, Stockholm, Sweden Tbwa ChiatDay Inc Full time

    As a Growth Strategy Director at OKX, you will play a critical role in shaping the company's marketing and growth strategy. Your primary responsibility will be to develop and implement a multi-channel, integrated marketing plan, including digital marketing, PR, content marketing, SEO/SEM, social media, affiliate/KOL marketing and offline activation.About the...


  • Stockholm, Stockholm, Sweden In-Grid AB Full time

    Ingrid AB: Revolutionizing Delivery ExperiencesWe're a pioneering B2B SaaS company transforming the delivery experience for retailers and shoppers worldwide.Our mission is to tackle some of the biggest challenges in e-commerce and reimagine the delivery experience for retailers and shoppers globally. By connecting retailers, carriers, and shoppers, we're...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    About Trustly:Trustly is revolutionizing online payments with a human-centric approach. Our mission is to provide the most convenient, intelligent, and responsible way of paying for things online.We're a tech company with industry-leading capabilities, but it's our people that drive innovation. As we expand globally, we seek a dynamic Account Development...


  • Stockholm, Stockholm, Sweden Equinix Full time

    Job SummaryWe are seeking a Channel Sales Development Director to join our team. The ideal candidate will have a proven track record of success in driving revenue growth through strategic partnerships.The Channel Sales Development Director will be responsible for developing and executing strategies to drive revenue growth through the recruitment, onboarding,...