
Leadership Director of Customer Growth
24 hours ago
We are on a mission to revolutionize public procurement, making it more accessible and effortless for both buyers and suppliers. With a culture built on trust, collaboration, and continuous growth, we offer an environment where your leadership can truly make an impact.
Job OverviewWe are seeking a Group Director of Customer Success / Group Director of Account Management to lead, scale, and refine our approach to Customer Success across multiple markets. Our Customer Success team oversees approximately 3000 buy-side customers and 18,000 supply-side customers across our markets in EMEA.
Key Responsibilities- Develop and implement a unified Customer Success strategy across all Mercell markets, ensuring a scalable and structured approach.
- Establish customer engagement models and governance frameworks to drive customer satisfaction, retention, and renewal success.
- Define standardized processes, KPIs, and best practices to improve alignment across markets.
- Lead, mentor, and develop the Heads of Customer Success in each market, ensuring their teams are set up for success.
- Implement performance tracking and regular reviews to ensure customer retention, satisfaction, and revenue growth.
- Foster a culture of collaboration and knowledge-sharing across markets to ensure alignment and continuous improvement.
- Use customer data and feedback to inform business decisions, product development, and service improvements.
- Act as a bridge between Customer Success, Product, Support, the Value Delivery team, and Commercial teams, ensuring customer insights drive company-wide decisions.
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Director of Customer Success and Growth
4 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeJob DescriptionMercell is a leading public tendering and bidding platform that connects European buyers and suppliers, enhancing connectivity and making tenders compliant and easy to navigate. We strive to provide equal opportunities for all suppliers in the public sector.As Group Director of Customer Success / Group Director of Account Management, you will...
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Director of Sales and Revenue Growth
7 days ago
Stockholm, Stockholm, Sweden Servicenow Full timeSales Leadership OpportunityWe are seeking an experienced sales leader to join our team as a Senior Director of Sales. In this role, you will lead direct sales teams to achieve revenue growth and expand our customer base.Main Responsibilities- Develop and execute sales strategies to meet and exceed annual sales targets.- Lead cross-functional teams to...
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Customer Experience Director
4 days ago
Stockholm, Stockholm, Sweden Elisa Polystar Full timeAbout the RoleWe are seeking an experienced Customer Experience Director to lead our Services department. As a key member of our leadership team, you will be responsible for driving exceptional customer service and expanding our Services portfolio.
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Customer Growth Leader
5 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAbout the RoleThe Customer Growth Leader will work closely with the Customer Success Director to develop and execute strategies that drive net revenue retention and expansion on a portfolio of strategic Kaisa customers.Main Responsibilities:Deliver the Kaisa Customer Success Programme to key customer stakeholders and ensure the ongoing adoption of the Kaisa...
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Senior Leadership Role for Sales Growth
6 days ago
Stockholm, Stockholm, Sweden NetApp, Inc. Full timeAbout the CompanyNetApp, Inc. is a leader in data storage and management solutions. Our team is passionate about delivering innovative products and services that help our customers succeed.Job Summary:We are seeking a Senior Leadership Role for Sales Growth who will drive sales growth and develop strategies to achieve corporate objectives. This is a senior...
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Director of Sales Growth
5 days ago
Stockholm, Stockholm, Sweden TN Sweden Full time**About the Role:**The Director of Sales Growth will drive sales growth and market penetration within the assigned region. This position plays a critical role in developing and implementing sales strategies, managing key accounts, and building strong relationships with customers, dealers, and partners to achieve the company's sales and revenue targets.**Key...
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EMEA Customer Success Director
14 minutes ago
Stockholm, Stockholm, Sweden Deel Full timeWho We AreDeel is a global payroll and compliance market leader, dedicated to helping businesses hire anyone, anywhere. Our platform enables companies to connect with a global workforce, and we are committed to making this vision a reality.Our team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse...
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Customer Experience Director
7 days ago
Stockholm, Stockholm, Sweden Patriksson Group Full timeAbout the RoleWe are looking for a highly motivated and experienced Customer Experience Director to lead our client accounts and drive business growth. The successful candidate will have a strong background in marketing, excellent communication skills, and the ability to build strong relationships with clients and colleagues.In this role, you will be...
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Customer Partnership Director
7 days ago
Stockholm, Stockholm, Sweden Rsgroup Full timeWe are seeking a Customer Partnership Director to join our team. In this role, you will be responsible for developing long-term partnerships with our customers and driving significant growth through value-driven relationships.Your key responsibilities will include creating and delivering growth-focused plans that drive sales, gross margin, and profit targets...
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Customer Growth Leader
4 days ago
Stockholm, Stockholm, Sweden Liberty Towers Full time**Job Role:**We seek a talented individual to join our team as a Service Delivery Director, focusing on driving revenue growth, improving customer satisfaction, and optimizing service delivery.Lead the Service Management Teams, ensuring exceptional client engagement.Responsibilities:Client Relationship Management & Service DeliveryMaintain up-to-date...
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Customer Retention and Success Expert
4 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeStrategic Leadership OpportunityWe are seeking an experienced leader to join our team as Group Director of Customer Success / Group Director of Account Management. As a strategic leader, you will be responsible for developing and implementing a unified Customer Success strategy across multiple markets, ensuring customer retention, satisfaction, and growth.In...
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Global Customer Strategist
24 hours ago
Stockholm, Stockholm, Sweden Mercell Full timeAbout MercellWe believe that great things happen when talented individuals come together to achieve a common goal. As a member of our team, you'll have the opportunity to work with a diverse group of professionals who share a passion for innovation and excellence.Job OverviewWe are seeking a Group Director of Customer Success / Group Director of Account...
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Business Development Director
7 days ago
Stockholm, Stockholm, Sweden Tesla Full timeAbout the Business Development Director RoleWe are seeking an experienced Business Development Director to join our leadership team. As a key member of our executive team, you will be responsible for driving business growth, developing strategic partnerships, and ensuring exceptional customer experiences.Your primary focus will be on identifying local market...
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Director of Account Excellence
24 hours ago
Stockholm, Stockholm, Sweden Mercell Full timeAbout MercellMercell is committed to taking care of its employees through initiatives such as hybrid work to support work-life balance, health and insurance plans, pension plans, paid parental leave, social happenings, and competitive salary packages.Job OverviewWe are seeking a Group Director of Customer Success / Group Director of Account Management to...
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Director of Sales Growth
7 days ago
Stockholm, Stockholm, Sweden Forterro Full timeAbout This RoleForterro is looking for an experienced Sales Director to lead our sales efforts in Sweden. As a trusted advisor, you will collaborate closely with our leadership team to define and execute sales strategies.Your key responsibilities will include formulating and executing sales plans, ensuring excellent Salesforce hygiene, and managing...
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HR Operations Director Strategic Growth
5 days ago
Stockholm, Stockholm, Sweden Venaris Executive Search ApS Full timeStrategic HR Operations DirectorAs a strategic HR Operations Director, you will play a pivotal role in shaping the future of HR processes and systems, leveraging your expertise to optimize and automate existing processes. Your focus will be on driving operational excellence, optimizing HR processes, and ensuring seamless execution across the Nordic...
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Product Director
7 days ago
Stockholm, Stockholm, Sweden Sterling Process Equipment & Services, Inc. Full time**Product Director - Digital Solutions: Job Description:**We are seeking an experienced Product Director to lead our digital solutions team at Sterling Process Equipment & Service, Inc. The successful candidate will be responsible for developing and executing product strategies that drive business growth and customer...
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Director of Client Partnerships and Growth
7 days ago
Stockholm, Stockholm, Sweden Mentimeter Full timeKey ResponsibilitiesStrategic Account Management: Develop and execute customized account plans to drive growth, retention, and customer success across key accounts in the EMEA region.Client Growth & Retention: Drive engagement models to ensure deep customer value and success, identify opportunities for expansion within existing accounts, and foster deep...
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Consumer Business Strategy Director
24 hours ago
Stockholm, Stockholm, Sweden Wolt Full timeConsumer Business Strategy DirectorAbout WoltWe are a rapidly growing technology company that is changing the way people live and work. Our mission is to create a seamless and enjoyable delivery experience for our customers. We're committed to innovation, quality, and customer satisfaction.We're seeking an experienced Consumer Business Strategy Director to...
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Strategic Director
1 day ago
Stockholm, Stockholm, Sweden HL Display Full timeRole Overview:This is an exciting opportunity to take on a key leadership role in a growing international company. As the Commercial Director – Sweden, you will be responsible for leading the Swedish sales team, strengthening strategic partnerships, and positioning HL Display as the leading provider of in-store communication and merchandising...