Customer Growth Leader

1 day ago


Stockholm, Stockholm, Sweden Liberty Towers Full time

**Job Role:**

We seek a talented individual to join our team as a Service Delivery Director, focusing on driving revenue growth, improving customer satisfaction, and optimizing service delivery.

  • Lead the Service Management Teams, ensuring exceptional client engagement.

Responsibilities:

Client Relationship Management & Service Delivery

  • Maintain up-to-date insights on client organizational structures, decision-making processes, and workflows.

Account Planning & Strategic Governance

  • Develop and execute strategic account plans in collaboration with Sales and Solutions teams.

Revenue & Profitability Management

  • Review profitability of existing and new contracts with Finance and Business Development teams.


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