
Customer Retention Strategist
10 hours ago
About the Role
This Renewal Account Manager will engage customers in conversations around renewal readiness, timing, and general customer needs. The ideal candidate should have a strong understanding of ServiceNow licensing models and be able to develop win/win negotiation strategies.
Responsibilities
- Present renewal proposal(s) and options to customers and notify customers of upcoming contract expiration.
- Work with Customer Success organization to review customer value achievement to achieve customer product adoption and high use.
- Monitor customer health metrics to identify risks and develop risk mitigation strategies.
- Collaborate with wider teams to provide regular and accurate updates on renewal status.
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Customer Retention Director
4 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAt TN Sweden, we are seeking a highly skilled Customer Retention Director to lead our strategic efforts in CRM and Marketing Automation across all our brands and markets. This role is central to steering both the development and execution of our retention strategies and ensuring their alignment with the company's overarching goals.The ideal candidate will...
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Customer Retention Specialist
1 day ago
Stockholm, Stockholm, Sweden Servicenow Full timeCompany OverviewAt ServiceNow, we're transforming the way organizations work by delivering innovative AI-enhanced technology to over 8,100 customers worldwide.We empower our clients to find smarter, faster, and better ways to work, and our intelligent cloud-based platform seamlessly connects people, systems, and processes.Our journey is just beginning, and...
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Customer Relationship Strategist
7 days ago
Stockholm, Stockholm, Sweden Mars, Incorporated and its Affiliates Full timeAbout the RoleWe are looking for a Customer Relationship Strategist to join our team. As a key member of our sales team, you will be responsible for achieving profitable sales growth with assigned customers.Your Key Responsibilities:The Sales Growth Manager executes customer business plans that deliver company and customer objectives.You will manage customer...
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Android Application Strategist
3 days ago
Stockholm, Stockholm, Sweden Truecaller Full timeAbout the JobWe are seeking an experienced Android Application Strategist to join our team in Stockholm, Sweden.The ideal candidate will have a strong background in product management and experience in developing and executing growth, retention, and conversion strategies for mobile applications.Key ResponsibilitiesDevelop and execute growth, retention, and...
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Retention and Engagement Specialist
4 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeTN Sweden is a fast-growing fintech company that is looking for a highly skilled Retention and Engagement Specialist to join our team. As a key member of our customer success team, you will play a critical role in driving our customer retention and engagement initiatives forward.The ideal candidate will have a proven track record of developing and executing...
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Product Growth Strategist
3 days ago
Stockholm, Stockholm, Sweden Truecaller Full timeAbout the RoleWe are seeking a highly skilled Product Growth Strategist to join our team in Stockholm, Sweden.The ideal candidate will have a strong background in product management, with experience in driving growth, retention, and conversion optimization for mobile applications.Key ResponsibilitiesDevelop and execute growth, retention, and conversion...
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Customer Experience Strategist
3 days ago
Stockholm, Stockholm, Sweden & Other Stories Full timeAt & Other Stories, we're dedicated to fostering strong relationships with our customers and delivering exceptional experiences across all touchpoints. As a Customer Experience Strategist, you will play a pivotal role in shaping the future of our loyalty program.The Loyalty Lead will be responsible for driving strategy, concept, and customer value...
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Retention Strategist
6 days ago
Stockholm, Stockholm, Sweden & Other Stories Full timeAbout & Other StoriesWe are a fashion brand that believes in creating a positive impact on our customers' lives. Our loyalty program is designed to reward our customers for their loyalty and to provide them with exclusive benefits and experiences.The Loyalty Lead will be responsible for developing and executing our loyalty program, which aims to enhance...
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Customer Success Strategist
5 days ago
Stockholm, Stockholm, Sweden Teamtailor AB Full timeAbout UsTeamtailor is a leading Employer Branding and Applicant Tracking Software (ATS) SaaS platform, used by over 10,000 companies and 200,000 users worldwide. Our mission is to empower organizations to build a strong employer brand and attract top talent.The RoleWe are looking for a Scaled Customer Success Manager to drive the commercial success and...
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Retention Strategist
4 days ago
Stockholm, Stockholm, Sweden Sambla Group Full timeAbout UsSambla Group is a fintech company that has grown to over 350 employees, operating in Sweden, Norway, Finland, and Denmark. Our vision is to democratize lending and empower customers to improve their personal finances.We achieve this through our well-known brands such as Sambla, Advisa, Rahalaitos, Omalaina, Rahoitu, and DigiFinans, which support...
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Digital Marketing Strategist
4 days ago
Stockholm, Stockholm, Sweden Bokadirekt AB Full timeBokadirekt AB is Sweden's largest marketplace for beauty and health, connecting over 20,000 specialists.We're looking for a Digital Marketing Strategist to play a key role in building and optimizing our marketing automation strategy from the ground up.Key ResponsibilitiesImplement, manage, and optimize marketing automation workflows to drive engagement and...
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Retention Expert Lead
3 days ago
Stockholm, Stockholm, Sweden & Other Stories Full timeWe're seeking a skilled Retention Expert Lead to drive the strategy, concept, and customer value proposition to align with business goals and meet customer needs.This role involves leading the execution and rollout of the loyalty program across multiple functions, ensuring seamless delivery and integration with Sales, Brand & Marketing, Tech, and Customer...
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Chief Growth Strategist
4 days ago
Stockholm, Stockholm, Sweden Fintechnordics Full timeFintechnordics, a pioneer in Next-Gen Credit & Risk Scoring, is seeking an ambitious Chief Growth Strategist to oversee our commercial strategy and lead our teams across existing and new markets.Key Responsibilities:Lead, scale and streamline Fintechnordics commercial teams across markets.Develop and execute a bold growth strategy to expand our presence in...
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Enterprise Customer Advocate
6 days ago
Stockholm, Stockholm, Sweden Bannerflow - Stockholm Full timeJob DescriptionWe are looking for a skilled Candidate Name to fill the position of Customer Success Manager (CSM) in our Stockholm office. As a CSM, you will be responsible for driving customer retention and revenue growth through strategic customer projects, quarterly business reviews, and maintaining high satisfaction levels.Your key responsibilities will...
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Customer Retention Lead
4 days ago
Stockholm, Stockholm, Sweden Sambla Group Full timeOur VisionAt Sambla Group, our ambition is to challenge traditional banking offers and provide our customers with the same opportunity to obtain the best possible loan solution.We strive to bridge the gap between borrowers and lenders by delivering exceptional customer journeys and innovative consumer finance products.
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Hoist Product Strategist
4 days ago
Stockholm, Stockholm, Sweden Wikan Personal Botnia AB - Stockholm Full timeHoist Product StrategistWe are looking for a seasoned Product Strategist to join our team and lead the development and growth of our construction hoist product portfolio. As a key member of our team, you will be responsible for managing the entire product lifecycle from conception to delivery, ensuring that our products meet market demands, safety standards,...
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Business Growth Strategist
2 days ago
Stockholm, Stockholm, Sweden Amazon Full timeAs a Business Growth Strategist at Amazon, you will play a key role in helping our third-party sellers achieve their business objectives. With over 300 million customers shopping on our platform, there are numerous opportunities for growth and expansion.The Team & Role:You will be part of the Strategic Account Services (SAS) team, which aims to leverage the...
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Head of Customer Experience Transformation
4 days ago
Stockholm, Stockholm, Sweden Loopia Group AB Full timeAbout the companyTransforming Customer Care into Customer SuccessLoopia Group AB, a leading European digital services company, is seeking an experienced leader to drive the transformation of customer care into customer success in the Nordics & CEE region. As Regional Chief Customer Success Officer (CCSO), you will lead a team of over 140 customer success,...
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Customer Success Professional
4 days ago
Stockholm, Stockholm, Sweden Planacy AB Full timeThe RoleWe are seeking an experienced Customer Success Manager to join our dynamic team. As a Customer Success Manager at Planacy, you will be responsible for ensuring our customers achieve their financial planning goals using our platform.You will work closely with our sales team and technical experts to identify and capitalize on opportunities to grow our...
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Head of Customer Experience and Retention
2 days ago
Stockholm, Stockholm, Sweden Loopia Group AB Full timeAbout the PositionThis strategic role is responsible for transforming customer care into customer success in the Nordics & CEE region. As a key member of the management team, you will lead a team of professionals across six countries, ensuring a best-in-class approach to customer interactions.You will be responsible for shaping the future of customer...