Head of Customer Experience and Retention

At TN Sweden, we are seeking a highly skilled Customer Retention Director to lead our strategic efforts in CRM and Marketing Automation across all our brands and markets. This role is central to steering both the development and execution of our retention strategies and ensuring their alignment with the company's overarching goals.The ideal candidate will...

About the companyTransforming Customer Care into Customer SuccessLoopia Group AB, a leading European digital services company, is seeking an experienced leader to drive the transformation of customer care into customer success in the Nordics & CEE region. As Regional Chief Customer Success Officer (CCSO), you will lead a team of over 140 customer success,...

Company OverviewAt ServiceNow, we're transforming the way organizations work by delivering innovative AI-enhanced technology to over 8,100 customers worldwide.We empower our clients to find smarter, faster, and better ways to work, and our intelligent cloud-based platform seamlessly connects people, systems, and processes.Our journey is just beginning, and...

TN Sweden is a fast-growing fintech company that is looking for a highly skilled Retention and Engagement Specialist to join our team. As a key member of our customer success team, you will play a critical role in driving our customer retention and engagement initiatives forward.The ideal candidate will have a proven track record of developing and executing...

We are currently seeking a highly skilled Head of Loyalty Strategy to join our team at TN Sweden. As a key member of our leadership team, you will play a critical role in driving our customer loyalty and retention initiatives forward.The ideal candidate will have a proven track record of developing and executing successful CRM and marketing automation...

Role SummaryThe Senior Business Relationship Manager will develop and maintain strong relationships with Storyblok customers, ensuring their business needs are met and exceeded. This includes working with Enterprise Customers, owning all aspects of the post-sales process, and collaborating with Storyblok's Sales team to identify new opportunities within the...

We're seeking a skilled Retention Expert Lead to drive the strategy, concept, and customer value proposition to align with business goals and meet customer needs.This role involves leading the execution and rollout of the loyalty program across multiple functions, ensuring seamless delivery and integration with Sales, Brand & Marketing, Tech, and Customer...

Mentimeter is a global company that aims to revolutionize the way people interact with each other during meetings and presentations. We are looking for a highly skilled Onboarding Manager to join our team in Sales.About the RoleThis is an exciting opportunity for someone who wants to take on a strategic role, driving the success of our Enterprise Customers...

About TruecallerWe are a software development company based in Stockholm, Sweden.We develop and maintain a range of products, including our flagship app, which has over 400 million active users per month.Job DescriptionWe are seeking a Growth and Retention Specialist to join our team.The ideal candidate will have a strong background in product management and...

Job DescriptionWe are looking for a skilled Candidate Name to fill the position of Customer Success Manager (CSM) in our Stockholm office. As a CSM, you will be responsible for driving customer retention and revenue growth through strategic customer projects, quarterly business reviews, and maintaining high satisfaction levels.Your key responsibilities will...

Career OpportunitiesWe are looking for a highly skilled and experienced Head of Customer Engagement to lead Merkle's efforts in driving top-of-funnel growth and building a strong pipeline of high-quality leads. This role will play a critical part in shaping Merkle's demand generation strategy, working closely with the Chief Growth Officer and local markets...

Key ResponsibilitiesThe successful candidate will have overall responsibility for all of our overseas staff, overseeing various functions including recruitment, training, people management, sales, budgeting, digital development, concept delivery, and customer satisfaction. They will also be instrumental in driving operational excellence and ensuring...

The RoleWe are seeking an experienced Customer Success Manager to join our dynamic team. As a Customer Success Manager at Planacy, you will be responsible for ensuring our customers achieve their financial planning goals using our platform.You will work closely with our sales team and technical experts to identify and capitalize on opportunities to grow our...

About the RoleThis Renewal Account Manager will engage customers in conversations around renewal readiness, timing, and general customer needs. The ideal candidate should have a strong understanding of ServiceNow licensing models and be able to develop win/win negotiation strategies.ResponsibilitiesPresent renewal proposal(s) and options to customers and...

We are seeking a highly motivated and results-driven Store Experience Leader to join our team in Stockholm. As a key member of our retail operations, you will be responsible for delivering exceptional store experiences and superb service to all our customers.Key ResponsibilitiesStore Operations Management: Plan, execute, and follow up on all store...

Please note you should send your CV and a short motivation letter to ve@hale.centerJoin Hale - Leading the Future of BreathworkHale is a startup transforming the way people breathe with high-quality, scientifically-backed breathwork solutions that are already making an impact in the market. Our subscription-based app, digital courses, wellness studio...

Our VisionAt Sambla Group, our ambition is to challenge traditional banking offers and provide our customers with the same opportunity to obtain the best possible loan solution.We strive to bridge the gap between borrowers and lenders by delivering exceptional customer journeys and innovative consumer finance products.

As a Customer Success Coordinator at Teamtailor AB, you will play a vital role in ensuring the long-term happiness of our customers in the Small & Medium Business Segment.You will focus on creating positive and engaging experiences that empower users, helping them discover the full potential of our platform. Your key responsibilities will include:Renewal...

We are looking for a talented Customer Success Specialist to join our team and drive ongoing engagement and utilization of our solutions with valued customers.About the Role:Collaborate closely with the Customer Success team to drive ongoing engagement and utilization of our solutions.Partner with Renewals Representatives to ensure robust account retention...

Head ofCustomer Success – Bygg framtidens kundupplevelse med Marathon Cleaning SoftwareMarathon Cleaning Software (MCS) söker en erfaren och driven Head ofCustomer Success som vill leda och utveckla arbetet med kundrelationer, kvalitetsarbete och processförbättring.MCS är Sveriges ledande leverantör av mjukvarulösningar för städbranschen och driver...