Head of Customer Experience

About the PositionThis strategic role is responsible for transforming customer care into customer success in the Nordics & CEE region. As a key member of the management team, you will lead a team of professionals across six countries, ensuring a best-in-class approach to customer interactions.You will be responsible for shaping the future of customer...

Career OpportunitiesWe are looking for a highly skilled and experienced Head of Customer Engagement to lead Merkle's efforts in driving top-of-funnel growth and building a strong pipeline of high-quality leads. This role will play a critical part in shaping Merkle's demand generation strategy, working closely with the Chief Growth Officer and local markets...

Key ResponsibilitiesThe successful candidate will have overall responsibility for all of our overseas staff, overseeing various functions including recruitment, training, people management, sales, budgeting, digital development, concept delivery, and customer satisfaction. They will also be instrumental in driving operational excellence and ensuring...

About the companyTransforming Customer Care into Customer SuccessLoopia Group AB, a leading European digital services company, is seeking an experienced leader to drive the transformation of customer care into customer success in the Nordics & CEE region. As Regional Chief Customer Success Officer (CCSO), you will lead a team of over 140 customer success,...

Head ofCustomer Success – Bygg framtidens kundupplevelse med Marathon Cleaning SoftwareMarathon Cleaning Software (MCS) söker en erfaren och driven Head ofCustomer Success som vill leda och utveckla arbetet med kundrelationer, kvalitetsarbete och processförbättring.MCS är Sveriges ledande leverantör av mjukvarulösningar för städbranschen och driver...

We are seeking a Customer Experience Advocate to play a pivotal role in shaping the future of our loyalty program. As a key member of our team, you will be responsible for driving customer engagement and loyalty through innovative strategies and initiatives.Key Responsibilities:Develop and execute comprehensive customer experience strategies that meet...

About SAVRAt SAVR, we're passionate about delivering exceptional customer experiences. Our dynamic team is driven by a service-first mindset, and we're looking for a talented Customer Experience Specialist to join our ranks.Your MissionIn this pivotal role, you'll embody the voice of our brand, providing insightful product knowledge and elevating the...

At & Other Stories, we're dedicated to fostering strong relationships with our customers and delivering exceptional experiences across all touchpoints. As a Customer Experience Strategist, you will play a pivotal role in shaping the future of our loyalty program.The Loyalty Lead will be responsible for driving strategy, concept, and customer value...

About the RoleAs a Sales Customer Experience Specialist at Tesla, Inc., you will be responsible for delivering exceptional customer experiences and driving sales growth through effective lead generation strategies.You will be part of our dynamic sales team, working in our store at Sveavägen. Your primary focus will be on engaging with potential customers,...

Mentimeter is a global company that aims to revolutionize the way people interact with each other during meetings and presentations. We are looking for a highly skilled Onboarding Manager to join our team in Sales.About the RoleThis is an exciting opportunity for someone who wants to take on a strategic role, driving the success of our Enterprise Customers...

Join our dynamic team as a Customer Experience Specialist, where your passion for service, keen interest in finance, and love for customer interaction will shine In this pivotal role, you're not just a part of the team; you're at the heart of ensuring our customers receive exceptional support and service.As a key player in our fast-paced startup, you will...

About Etraveli Group ABWe hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.The RoleYou will be responsible for driving efforts by delivering actionable, data-driven insights...

About & Other StoriesWe are a fashion brand that offers a wide range of shoes, bags, accessories, beauty and ready-to-wear for fashion-loving women. Our ateliers design diverse collections with great attention to detail and quality, always with modern femininity in mind.As Loyalty Lead, you will play a key role in enhancing customer engagement and loyalty...

A World of Wonder Awaits:We are seeking a highly motivated and results-driven Luxury Brand Store Leader to join our team and contribute to our mission of delivering exceptional customer experiences.In this role, you will be responsible for building a loyal portfolio of customers, recruiting, leading and growing a high-performing team with a growth mindset,...

We're seeking a highly motivated Customer Experience Manager to join our team at Management Events. As a key member of our growth story, you'll be responsible for driving customer satisfaction and loyalty.About the Role:You'll be the primary point of contact for our valued customers, providing exceptional support and guidance to ensure their success. You'll...

Job OverviewTesla, Inc. is seeking a highly motivated and customer-focused Sales and Customer Engagement Expert to join our team in Stockholm. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth through effective lead generation strategies.In this role, you will be the face of...

Role OverviewWe are seeking a skilled Customer Experience Advocate to join our dynamic team at SAVR AB. In this pivotal role, you will be instrumental in delivering exceptional customer support and service.Your key responsibilities will include engaging with customers through live chat, email, and phone, ensuring each interaction is personalized and...

We're looking for a Head of Employer Experience to join our Talent Marketing and Employer Branding team. As a key member of our team, you'll have the ownership to drive various global and local employer branding projects and initiatives across our organization.About the RoleYou'll work closely with our high-volume hiring teams to find scalable strategies to...

About the PositionThe Associate Product Manager position at Alfa Laval Technologies AB represents a unique opportunity to shape the future of our marine business. Our BU Wind, Water and Fuels team is dedicated to creating innovative solutions that address the evolving needs of our customers.We are seeking a highly skilled professional to lead our high-speed...

At Transcom, we are dedicated to delivering exceptional customer experiences. As a Voice of Customer (VOC) Agent, you will be the crucial link between our clients and their customers, ensuring their concerns are heard, investigated, and resolved efficiently.\This role is ideal for a strong communicator with excellent written and verbal skills, a...