
Customer Experience Champion
1 day ago
At Transcom, we are dedicated to delivering exceptional customer experiences. As a Voice of Customer (VOC) Agent, you will be the crucial link between our clients and their customers, ensuring their concerns are heard, investigated, and resolved efficiently.
\This role is ideal for a strong communicator with excellent written and verbal skills, a customer-focused mindset, and a structured approach to managing multiple cases efficiently. You will have an analytical problem-solving ability to assess complaints and find the best solutions while maintaining professionalism, resilience, and empathy in handling complex cases.
\You will work closely with internal teams, including call centre agents, workshops, and insurance companies, to ensure seamless communication and effective case resolution. Your primary responsibility will be handling and resolving customer complaints and escalations while continuously working towards improving processes to enhance customer satisfaction.
\We believe in fostering growth and career development while creating a supportive and engaging workplace. Here's what you can expect:
\- Competitive compensation package
- Comprehensive training program – Get fully equipped for success from day one
- Career advancement opportunities – 90% of our leaders started in customer service
- Collective agreement & pension plan
- Health & wellness benefits
- A dynamic and inclusive work environment
- A brand new Office, freshly renovated
- 24/7 access to our state-of-the-art Gym and Sauna
-
Customer Experience Strategist
1 day ago
Stockholm, Stockholm, Sweden Etraveli Group AB Full timeAbout Etraveli Group ABWe hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.The RoleYou will be responsible for driving efforts by delivering actionable, data-driven insights...
-
Experience Champion, Sales
13 hours ago
Stockholm, Stockholm, Sweden Tesla, Inc. Part timeAbout the TeamAs a Sales Customer Experience Specialist at Tesla, you will be part of a larger sales and delivery team who work closely and flexibly on all tasks. You will be expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.Your primary focus will be on engaging with potential customers, capturing leads,...
-
Data Driven Customer Experience Leader
7 days ago
Stockholm, Stockholm, Sweden Etraveli Group AB Full timeAbout the CompanyEtraveli Group AB is a globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We aim to solve complexity by connecting millions of flights and travelers across the globe.Our diverse team of over 2400 passionate professionals is what makes us the industry's tech wonder and the best in the world...
-
Client Relationship Champion
4 days ago
Stockholm, Stockholm, Sweden STACC Tech Full timeWe are seeking a highly skilled Technical Account Manager to join our team at STACC Tech. In this role, you will be responsible for driving sales and business development forward.About the RoleThis role involves showcasing your technical expertise by providing top-tier consulting services, understanding customer needs, and championing G+D products.You will...
-
Customer Experience Architect
6 days ago
Stockholm, Stockholm, Sweden Optimizely Full timeCustomer Success Manager - A Role that Drives Business GrowthIn this exciting role, you'll be responsible for owning relationships with assigned clients, focusing on growing adoption, ensuring retention, expanding, and satisfying their needs. You'll work closely with customers and internal teams to develop and execute success plans with clear goals and key...
-
Customer Experience Strategist
5 hours ago
Stockholm, Stockholm, Sweden & Other Stories Full timeAt & Other Stories, we're dedicated to fostering strong relationships with our customers and delivering exceptional experiences across all touchpoints. As a Customer Experience Strategist, you will play a pivotal role in shaping the future of our loyalty program.The Loyalty Lead will be responsible for driving strategy, concept, and customer value...
-
Customer Experience Representative
13 hours ago
Stockholm, Stockholm, Sweden Tesla, Inc. Part timeAbout the RoleAs a Sales Customer Experience Specialist at Tesla, Inc., you will be responsible for delivering exceptional customer experiences and driving sales growth through effective lead generation strategies.You will be part of our dynamic sales team, working in our store at Sveavägen. Your primary focus will be on engaging with potential customers,...
-
Customer Experience Specialist
5 hours ago
Stockholm, Stockholm, Sweden Mentimeter Full timeMentimeter is a global company that aims to revolutionize the way people interact with each other during meetings and presentations. We are looking for a highly skilled Onboarding Manager to join our team in Sales.About the RoleThis is an exciting opportunity for someone who wants to take on a strategic role, driving the success of our Enterprise Customers...
-
Customer Experience Specialist
3 days ago
Stockholm, Stockholm, Sweden SAVR AB Full timeJoin our dynamic team as a Customer Experience Specialist, where your passion for service, keen interest in finance, and love for customer interaction will shine In this pivotal role, you're not just a part of the team; you're at the heart of ensuring our customers receive exceptional support and service.As a key player in our fast-paced startup, you will...
-
Customer Experience Specialist
5 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeWe are looking for a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist in Stockholm.Company OverviewTN Sweden is a rapidly growing restaurant chain with a strong commitment to quality and service.We pride ourselves on providing exceptional dining experiences to our customers, and we are looking for someone...
-
Customer Experience Director
3 days ago
Stockholm, Stockholm, Sweden & Other Stories Full timeAbout & Other StoriesWe are a fashion brand that offers a wide range of shoes, bags, accessories, beauty and ready-to-wear for fashion-loving women. Our ateliers design diverse collections with great attention to detail and quality, always with modern femininity in mind.As Loyalty Lead, you will play a key role in enhancing customer engagement and loyalty...
-
Customer Experience Director
3 days ago
Stockholm, Stockholm, Sweden Swarovski Full timeA World of Wonder Awaits:We are seeking a highly motivated and results-driven Luxury Brand Store Leader to join our team and contribute to our mission of delivering exceptional customer experiences.In this role, you will be responsible for building a loyal portfolio of customers, recruiting, leading and growing a high-performing team with a growth mindset,...
-
Customer Experience Specialist
3 days ago
Stockholm, Stockholm, Sweden Tesla, Inc. Part timeJob OverviewTesla, Inc. is seeking a highly motivated and customer-focused Sales and Customer Engagement Expert to join our team in Stockholm. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth through effective lead generation strategies.In this role, you will be the face of...
-
Customer Experience Ambassador
6 days ago
Stockholm, Stockholm, Sweden Fenix Outdoor Intermatopmaö AG Full timeRole OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Trekitt Customer Experience Specialist for a 1-year Parental Leave Cover.About the JobThis is an exciting opportunity to deliver exceptional customer service, provide expert advice, and maintain our reputation as an industry leader in the outdoor retail...
-
Customer Experience Advocate
2 days ago
Stockholm, Stockholm, Sweden SAVR AB Full timeRole OverviewWe are seeking a skilled Customer Experience Advocate to join our dynamic team at SAVR AB. In this pivotal role, you will be instrumental in delivering exceptional customer support and service.Your key responsibilities will include engaging with customers through live chat, email, and phone, ensuring each interaction is personalized and...
-
Global Customer Experience Manager
5 days ago
Stockholm, Stockholm, Sweden Mentimeter AB Full timeAbout the RoleWe are looking for a highly motivated Global Customer Experience Manager to join our Sales team. As a key member of our team, you will be responsible for delivering exceptional customer experiences through our onboarding process.The ideal candidate will have a strong background in customer success and onboarding, with experience working with...
-
Customer Experience Specialist
5 days ago
Stockholm, Stockholm, Sweden Sambla Sverige Full timeSambla Group, a forward-thinking fintech company, is searching for a seasoned Senior Full Stack Engineer to join its Insurance team. In this critical role, you will be responsible for designing, developing, and maintaining customer-facing applications and mission-critical backend services.About the PositionThis is a fantastic opportunity to work on...
-
Customer Experience Associate
5 hours ago
Stockholm, Stockholm, Sweden SAVR - Stockholm Full timeCompany OverviewAt SAVR - Stockholm, we're on a mission to revolutionize customer experience in the world of finance and investing.
-
Customer Experience Specialist Lead
1 day ago
Stockholm, Stockholm, Sweden SAVR Full timeAbout SAVRSAVR is a dynamic and fast-growing startup that specializes in providing exceptional customer experiences. Our mission is to empower customers with insightful product knowledge and elevate their experience to new heights.Job DescriptionWe are seeking an experienced Customer Experience Specialist to join our team. As a key player in our...
-
Customer Experience Engineer
3 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeJob SummaryWe are seeking a skilled Frontend Engineer to join our Customer Experience Team at TN Sweden.The successful candidate will be responsible for building and maintaining frontend and backend web services.