Global Customer Experience Manager

2 days ago


Stockholm, Stockholm, Sweden Mentimeter AB Full time
About the Role

We are looking for a highly motivated Global Customer Experience Manager to join our Sales team. As a key member of our team, you will be responsible for delivering exceptional customer experiences through our onboarding process.

The ideal candidate will have a strong background in customer success and onboarding, with experience working with Enterprise customers. You will be responsible for managing our global onboarding process, ensuring that it is consistent and effective across all regions.

You will work closely with our cross-functional teams to develop and implement strategic initiatives that drive business growth. Your expertise in customer experience management will help us deliver exceptional customer experiences and achieve our business goals.

Key Responsibilities:

  • Managing our global onboarding process to ensure consistency and effectiveness.
  • Developing and implementing strategic initiatives to drive business growth.
  • Collaborating with cross-functional teams to ensure seamless customer experiences.
  • Tracking and analyzing onboarding KPIs to identify trends and areas for improvement.


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