Customer Experience Architect

17 hours ago


Stockholm, Stockholm, Sweden TN Sweden Full time
Company Overview

TN Sweden is a global leader in the soundtracking industry, committed to innovation and excellence.

Job Description

We are seeking a Senior Product Manager to join our Growth Product department. This role is responsible for developing and executing a vision for the customer platform team, aligning with business goals and objectives.

Responsibilities
  • Develop and execute a strategy for the customer platform team, ensuring alignment with business objectives.
  • Build strong relationships with growth and business teams to facilitate seamless collaboration.
  • Expertly communicate with internal stakeholders to drive project success, tracking key metrics and developments.
  • Collaborate with design and technical peers to deliver high-quality end-user experiences, prioritizing capabilities, happiness, resilience, and growth.
Requirements
  1. 6+ years of experience in product development, working in growing and data-driven organizations.
  2. Strong product expertise, including software development principles, agile methodologies, and experimentation methods.
  3. Hands-on PM experience delivering world-class end-user experiences in B2C/B2B contexts.
  4. Excellent relationship-building skills, facilitating team prioritization and effective communication.
  5. Ability to lead in complex environments, driving change and creating structure.
Nice to Have
  1. Experience leading platform teams and managing internal products.
  2. Experience working with SaaS and enterprise business models.


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