Customer Experience Catalyst

19 hours ago


Stockholm, Stockholm, Sweden Optimizely Full time
Job Description

The Customer Success Manager (CSM) plays a critical role in helping customers achieve their strategic objectives and extract maximum value from their investment in our products.

CSMs drive adoption, retention, and expansion of our products and services by being a trusted advisor to our customers. They are experts on our products and technology, digital strategy, and growing a culture of harmonizing, understanding, and acting on digital data.

By being empathetic and seeking to understand our customers' challenges and needs, CSMs respond with a problem-solving mindset. With their past experience, business acumen, and technical aptitude, they enable our customers to unlock their digital potential.



  • Stockholm, Stockholm, Sweden New Terms AB Full time

    Join Our Team and Shape the Future of E-commerce\At New Terms AB, we're passionate about delivering exceptional customer experiences through our innovative online platforms. As a Category Manager, you'll play a vital role in driving the success of our Moped/MC-Scooter Parts & Accessories category.\Key Responsibilities:\Develop and execute a category strategy...

  • Marketing Catalyst

    18 hours ago


    Stockholm, Stockholm, Sweden TN Sweden Full time

    We are seeking a Marketing Catalyst to join our team in Stockholm. As a key player in driving business growth, you will be responsible for developing and executing strategies to increase sales and presence within your categories.You will have a proven track record of success in marketing and category management, with a strong understanding of e-commerce...


  • Stockholm, Stockholm, Sweden H & M Hennes & Mauritz Gruppe Full time

    We are seeking a Customer Experience Strategist to join our team and play a pivotal role in shaping the future of our loyalty program. At & Other Stories, we are committed to building strong and meaningful relationships with our customers and providing them with the best possible experience across all touchpoints.The Loyalty Program Manager will have the...


  • Stockholm, Stockholm, Sweden Stratsys Full time

    About This RoleThis is an exciting opportunity to join our team as a Customer Success Manager. In this role, you will be responsible for delivering exceptional customer experiences, identifying opportunities for growth, and driving revenue through strategic partnerships.Responsibilities and QualificationsDeliver exceptional customer experiences through...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Job DescriptionSamsung is seeking a Customer Experience Manager to shape the online journey for our customers.You will play a pivotal role in ensuring that our digital interfaces are user-friendly, accessible, and a pleasure to navigate.Your mission will be to optimize the customer journey on our enhanced partnership program site and the B2B site.As a key...


  • Stockholm, Stockholm, Sweden TN Sweden Part time

    At TN Sweden, we're seeking an experienced Client Advisor to join our part-time sales team at Stockholm Quality Outlet, Barkarby. As a key member of our team, you will work collaboratively to deliver exceptional customer experiences, while maintaining our brand image.About the TeamAs an employee at J.Lindeberg, you'll have the opportunity to play a key role...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    At TN Sweden, we're revolutionizing employee engagement and customer experience with our cutting-edge platform. As a Customer Experience Strategist, you'll play a pivotal role in helping our clients maximize their return on investment.About the RoleYou will collaborate closely with Sales, Product, Professional Services, and Marketing to ensure seamless...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Job Summary:A great opportunity for enthusiastic shoppers to provide feedback on luxury brands, enhancing their customer experience.Key Responsibilities:Share your thoughts and opinions about luxury brands, participate in surveys, and contribute to improving their in-store and online experiences.What We Offer:Flexible schedule, possibility of extra income,...


  • Stockholm, Stockholm, Sweden Stories Full time

    At & Other Stories, we're dedicated to crafting extraordinary customer experiences that drive brand advocacy. As a Customer Experience Strategist, you'll play a pivotal role in shaping the future of our loyalty program.The ideal candidate will have a solid background in managing loyalty programs or CRM initiatives in consumer-facing industries. With a...


  • Stockholm, Stockholm, Sweden Yubico Full time

    We value diversity and uphold an inclusive environment where all people feel equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other...


  • Stockholm, Stockholm, Sweden SAVR Full time

    About SAVRWe're a dynamic startup with a passion for delivering exceptional customer support. Our team is dedicated to ensuring our customers receive the best possible experience.


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Join TN Sweden as a Customer Success Manager and contribute to the success of our innovative Frends eiPaaS platform!About the Job:This exciting opportunity will see you working closely with our customers to understand their needs and deliver tailored solutions.You will be responsible for ensuring the seamless onboarding of new customers, providing...


  • Stockholm, Stockholm, Sweden SAVR Full time

    Company OverviewSAVR is a fast-growing startup that values exceptional customer service and support. Our dynamic team is dedicated to delivering top-notch experiences that exceed our customers' expectations.


  • Stockholm, Stockholm, Sweden Tobii Dynavox AB Full time

    Transform Lives with Tobii Dynavox">We empower individuals with disabilities to reach their full potential by providing innovative communication technology. Our mission is to give a voice to those who need it most.Tobii Dynavox is seeking an experienced Technical Support Manager to lead our EUROW Technical Support Team. As the voice of the team, you will...


  • Stockholm, Stockholm, Sweden Quinyx Full time

    Welcome to Quinyx, an innovative and agile tech company on a mission to improve the work lives of millions around the world.We're looking for a Customer Support Manager to join our team and lead our support operations across the EMEA and Australia region.This is an exciting opportunity for someone who is passionate about customer experience and has a proven...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Company OverviewTN Sweden is a global leader in the soundtracking industry, committed to innovation and excellence.Job DescriptionWe are seeking a Senior Product Manager to join our Growth Product department. This role is responsible for developing and executing a vision for the customer platform team, aligning with business goals and...


  • Stockholm, Stockholm, Sweden NoA Connect Sweden Full time

    Marketing Automation Professional WantedWe are seeking an experienced Marketing Automation Professional to join our team at NoA Connect Sweden. As a key member of our advisory services, you will play a crucial role in driving marketing efficiency and transformation for our clients. This is a senior position within our Advisory team, where we work closely...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Celonis is a global leader in Process Mining technology, and we're looking for a Customer Experience Strategist to join our team.About the Role:The successful candidate will spearhead our mission of data-driven business transformation with strategic customers. You'll lead extensive teams of Celonis experts to ensure the success and satisfaction of top...


  • Stockholm, Stockholm, Sweden Puzzel Full time

    Company OverviewPuzzel is a leading provider of cloud-based contact center solutions, empowering businesses to deliver exceptional customer service.The company has 25 years' experience and is already #1 in the Nordics.


  • Stockholm, Stockholm, Sweden TN Sweden Part time

    Key ResponsibilitiesProvide exceptional service with a focus on clienteling, ensuring seamless and personalized experiences for customers.Support the Store Manager in driving daily, weekly, and monthly targets, fostering a results-driven environment.