Customer Experience Strategist

6 hours ago


Stockholm, Stockholm, Sweden Stories Full time

At & Other Stories, we're dedicated to crafting extraordinary customer experiences that drive brand advocacy. As a Customer Experience Strategist, you'll play a pivotal role in shaping the future of our loyalty program.

The ideal candidate will have a solid background in managing loyalty programs or CRM initiatives in consumer-facing industries. With a natural ability to manage project initiatives with multiple stakeholders, they'll ensure timely delivery and seamless collaboration.

We're looking for a self-starter who takes ownership of projects and has the courage to drive new ideas forward with enthusiasm and dedication. A sharp analytical mind, capable of interpreting data and transforming it into actionable insights, is essential.

As a Loyalty Program Manager at & Other Stories, you'll collaborate across functions to drive growth and profitability through customer engagement. Your expertise in working with loyalty platforms, CRM software, and other tech solutions will enhance the program's performance.

A passion for creating modern femininity-inspired collections with great attention to detail and quality is a must. You'll be part of a dynamic team that inspires women to create their own personal style and expression.

With a strong understanding of business growth and customer satisfaction, you'll make decisions based on customer experience and business impact. A hybrid working arrangement offers the flexibility to work both remotely and in the office, fostering strong collaborations and teamwork.



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