Head of Customer Experience Transformation

About The RoleThe Head of Delivery Experience will be responsible for driving transformation in how we deliver products to our customers. This includes developing strategies to improve delivery times, reducing costs, and increasing customer satisfaction.

Celonis is a global leader in Process Mining technology, and we're looking for a Customer Experience Strategist to join our team.About the Role:The successful candidate will spearhead our mission of data-driven business transformation with strategic customers. You'll lead extensive teams of Celonis experts to ensure the success and satisfaction of top...

Job OverviewCdon Group, a leading Swedish e-commerce company, is seeking a skilled Head of Delivery Experience to join our team. This role offers the opportunity to transform our delivery service and drive customer satisfaction in the Nordic markets.

At & Other Stories, we're dedicated to fostering strong relationships with our customers and delivering exceptional experiences across all touchpoints. As a Customer Experience Strategist, you will play a pivotal role in shaping the future of our loyalty program.The Loyalty Lead will be responsible for driving strategy, concept, and customer value...

Are you a seasoned professional looking for a new challenge? Do you have experience in Salesforce transformation and want to make a real impact? We are seeking a talented Digital Customer Experience Director to lead our Nordic team and help our clients achieve their digital transformation goals.About the RoleTransformation Leadership: Drive business growth...

About & Other StoriesWe are a fashion brand that offers a wide range of shoes, bags, accessories, beauty and ready-to-wear for fashion-loving women. Our ateliers design diverse collections with great attention to detail and quality, always with modern femininity in mind.As Loyalty Lead, you will play a key role in enhancing customer engagement and loyalty...

Marketing Automation Professional WantedWe are seeking an experienced Marketing Automation Professional to join our team at NoA Connect Sweden. As a key member of our advisory services, you will play a crucial role in driving marketing efficiency and transformation for our clients. This is a senior position within our Advisory team, where we work closely...

Career OpportunitiesWe are looking for a highly skilled and experienced Head of Customer Engagement to lead Merkle's efforts in driving top-of-funnel growth and building a strong pipeline of high-quality leads. This role will play a critical part in shaping Merkle's demand generation strategy, working closely with the Chief Growth Officer and local markets...

Key ResponsibilitiesThe Head of Logistics will be responsible for:Developing and implementing our FBC strategy, ensuring it meets set objectives.Ensuring that we offer a fulfilment service that serves our merchants with a fast and reliable option for their logistics needs.Driving the transformation of the logistics offer to customers in the Nordics, securing...

Key ResponsibilitiesThe successful candidate will have overall responsibility for all of our overseas staff, overseeing various functions including recruitment, training, people management, sales, budgeting, digital development, concept delivery, and customer satisfaction. They will also be instrumental in driving operational excellence and ensuring...

Scandic Hotels is highly committed and proactive when it comes to Diversity & Inclusion initiatives. We are also a responsible corporate citizen and actively engaged in sustainability efforts.Our HQ is situated in newly renovated spaces, right by Hagaparken on Sveavägen 167 in Stockholm.About Us:We have a long legacy of driving sustainability action in the...

About Our Company:Merkle is a global leader in data-driven customer experience management (CXM), seamlessly integrating expertise across Denmark, the Netherlands, Sweden, and Norway. We craft innovative, strategic, and technology-driven solutions that redefine customer experiences.The Role:You will be responsible for shaping solutions within RFP responses,...

Are you passionate about making a difference in people's lives? Do you have a proven track record of developing and executing successful CRM and marketing automation strategies? If so, we want to hear from you!We are seeking an experienced Head of Customer Retention to join our team at Sambla Sverige. As a key member of our marketing department, you will be...

Empower your career with Performance Inc, where we celebrate style, performance, and the great outdoors. As our Head of Retail, you'll be responsible for shaping the future of our in-store experience, driving operational success, and creating unforgettable moments for our customers.As a seasoned retail professional, you'll bring expertise in driving sales,...

Lead our revenue technology transformation by developing and executing a comprehensive strategy for MarTech and SalesTech platforms.This role ensures seamless integration of MarTech and SalesTech platforms and its surrounding ecosystem to enable efficient operations, enhance customer engagement, and strong support for revenue growth.A key focus of this role...

About the RoleThe Head of Logistics will be responsible for leading the transformation of the logistics offer to customers in the Nordics.As a key player in this process, you will oversee successful performance across the Nordic markets, leading a team of operationally and strategically oriented colleagues.This role encompasses both strategic and operational...

Digital Transformation in Customer ServiceEtraveli Group AB is on a mission to revolutionize the online travel industry through digital transformation. As a key member of our Customer Services team, you will contribute to this effort by leading data-driven initiatives that drive customer satisfaction and operational excellence.Your expertise in data...

Mentimeter is a pioneering engagement tool driven by a clear vision: turning presentations into meaningful conversations. By harnessing the power of real-time interactivity and captivating visualizations, we empower individuals to participate, engage, and become more productive. Our platform transforms stagnant meetings, passive classrooms, and drawn-out...

**Building Sustainable Energy Solutions**Greenely is committed to creating a better tomorrow by transforming the way energy consumers interact with their providers. As our Chief Product Officer, you will play a pivotal role in shaping this vision by leading the product organization and setting the overall product direction.Key responsibilities...

TN Sweden is seeking a highly skilled and senior Head of User Experience and Design to join our team. As a key member of our leadership team, you will play a pivotal role in evolving and shaping the user experience for our services. You will lead the product design organization with the mission to grow the App usage and lifetime value by creating a lasting,...