Senior Customer Experience Strategist

23 hours ago


Stockholm, Stockholm, Sweden Etraveli Group AB Full time
Digital Transformation in Customer Service

Etraveli Group AB is on a mission to revolutionize the online travel industry through digital transformation. As a key member of our Customer Services team, you will contribute to this effort by leading data-driven initiatives that drive customer satisfaction and operational excellence.

Your expertise in data analytics, stakeholder management, and presentation skills will enable you to influence organizational change and drive results. Join our team of passionate professionals who are shaping the future of customer service

  • CX Research Projects: Oversee CX research projects to ensure insights are effectively integrated with quantitative analyses.
  • Analytics Leadership: Manage and inspire analytics teams to deliver high-quality analysis and strategic recommendations.

We're committed to providing opportunities for personal development and continuous education. If you're a seasoned leader with a passion for data-driven decision-making, apply now and be part of our dynamic team



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