
Retention Strategist
14 hours ago
We are a fashion brand that believes in creating a positive impact on our customers' lives. Our loyalty program is designed to reward our customers for their loyalty and to provide them with exclusive benefits and experiences.
The Loyalty Lead will be responsible for developing and executing our loyalty program, which aims to enhance customer engagement and loyalty while driving the future growth of our brand. This role requires strong leadership and project management skills, as well as excellent communication and analytical abilities.
Responsibilities:
- Develop the strategy and concept of our loyalty program to align with business goals and meet customer needs.
- Collaborate with cross-functional teams to execute and roll out the loyalty program, ensuring seamless delivery and integration.
- Ensure a consistent, inspiring, and frictionless experience for customers at every touchpoint.
- Work closely with our tech teams to implement and test new features, ensuring the program's tech solution is effective and aligned with business needs.
- Communicate initiatives to engage both customers and internal stakeholders.
- Build strong relationships with stores, driving engagement and supporting training initiatives.
- Collaborate with external partners to introduce new customer value propositions.
- Analyze customer satisfaction, business performance, and competitor trends, and suggest improvements to keep the program fresh and competitive.
To be successful in this role, you should have:
- A solid background in managing loyalty programs or CRM initiatives in consumer-facing industries.
- Natural ability to manage project initiatives with multiple stakeholders, ensuring timely delivery and seamless collaboration.
- Self-starting skills, taking ownership of projects and driving new ideas forward with enthusiasm and dedication.
- Strong analytical skills, capable of interpreting data and transforming it into actionable insights.
- Experience working with loyalty platforms, CRM software, and other tech solutions.
- Excellent communication skills, with the ability to clearly communicate ideas to different audiences.
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Chief Sales Strategist
5 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeJob OverviewThis is an exceptional opportunity to take on a leadership role in driving the sales and marketing efforts of our Tool Flow Solutions division.As Chief Sales Strategist, you will be responsible for developing and implementing comprehensive strategies to maximize sales performance, enhance brand visibility, and drive customer retention.The ideal...
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Customer Retention Strategist
5 days ago
Stockholm, Stockholm, Sweden Mentimeter Full timeAbout the Team: We are a diverse and inclusive team that values continuous learning and professional development. Our team is passionate about giving everyone a voice, regardless of who they are. As a Senior Customer Success Manager, you will be part of a dynamic team that works together to achieve common goals. You will work closely with our Relationship...
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Senior Onboarding Strategist
2 days ago
Stockholm, Stockholm, Sweden Mentimeter AB Full timeAbout the RoleWe are seeking an experienced Senior Onboarding Strategist to join our Customer Experience team. As a key member of our team, you will be responsible for developing and implementing a world-class onboarding experience that drives customer adoption and retention.The ideal candidate will have a strong background in customer success and...
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Customer Experience Strategist
5 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAt TN Sweden, we're revolutionizing employee engagement and customer experience with our cutting-edge platform. As a Customer Experience Strategist, you'll play a pivotal role in helping our clients maximize their return on investment.About the RoleYou will collaborate closely with Sales, Product, Professional Services, and Marketing to ensure seamless...
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Strategic Client Partnership Manager
5 days ago
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Customer Success Strategist
5 days ago
Stockholm, Stockholm, Sweden Learnifier Full timeUnlock Customer Potential with LearnifierWe're a cutting-edge Learning Management System provider, empowering organizations to enhance training, collaboration, and performance. As a Senior Customer Success Manager, you'll play a pivotal role in ensuring our customers achieve exceptional value from our platform.Your Responsibilities:Build strong relationships...
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Account Growth Strategist
5 days ago
Stockholm, Stockholm, Sweden Mentimeter Full timeMentimeter, an engagement tool leader, seeks a seasoned professional to drive growth and retention across its largest clients in the EMEA region.About the RoleAs the Director of Strategic Accounts, you will be responsible for developing and executing tailored account strategies to drive growth, retention, and customer success. Your role will be pivotal in...
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Enterprise Solutions Strategist
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Stockholm, Stockholm, Sweden Mentimeter AB Full timeRole OverviewMentimeter AB is a fast-growing company that empowers organizations to engage their audiences through interactive presentations.We are seeking an experienced Senior Customer Success Manager to join our team and drive long-term value for our biggest and most strategic enterprise customers.This role will be responsible for ensuring the successful...
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User Acquisition Strategist
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Digital Marketing Strategist, Nordic Region
5 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAt Matsmart/Motatos, we strive to revolutionize the way we approach sustainable consumption. Our mission is to make saving our planet effortless for everyone. We partner with food and FMCG companies to save products at risk of going to waste by re-selling them at discounted prices directly to consumers.The role of a CRM Manager in our Nordic Merchandising...
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Digital Marketing Strategist
5 days ago
Stockholm, Stockholm, Sweden SCHMACK | Growth Agency ? Full timeJob OverviewWe are seeking a results-driven Performance Marketing Specialist to drive customer acquisition, conversions, and overall business growth through strategic paid media efforts.As a key member of our team, you will collaborate closely with our CRM specialist to leverage data-driven insights, ensuring our strategies are optimized not just for...
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Data Insights Strategist
5 days ago
Stockholm, Stockholm, Sweden Fishbrain AB Full timeCompany OverviewFishbrain is a leading fishing app in the US, designed for passionate anglers and outdoor enthusiasts. Our mission is to deliver exceptional experiences that help users achieve their fishing dreams.Job DescriptionAs a skilled Product Analyst, you will play a critical role in analyzing data to drive business growth and enhance user retention....
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Mobile Growth Strategist
6 days ago
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B2B Digital Strategist
5 days ago
Stockholm, Stockholm, Sweden Yubico Full timeKey Responsibilities:Develop and implement a multi-channel paid digital marketing strategy to drive awareness, lead generation, and customer acquisition and retention.Collaborate on the creation and management of a paid digital marketing roadmap, ensuring alignment with cross-functional stakeholders and company goals.Manage and execute paid digital marketing...
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Customer Experience Strategist
2 days ago
Stockholm, Stockholm, Sweden Quinyx Full timeWe are seeking a highly motivated Customer Marketing Manager to join our team at Quinyx. In this role, you will be responsible for driving customer loyalty and retention through the development and execution of comprehensive customer engagement strategies.You will build and maintain relationships with key customer stakeholders, identify and recruit key...
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Premium Subscription Strategist
5 days ago
Stockholm, Stockholm, Sweden Wolt Full timeDelivering Personalized ExperiencesOur Consumer Loyalty Analytics team strives to deliver personalized experiences for our customers, fostering user engagement, retention, and long-term loyalty. We achieve this through data-driven insights and solutions enhancing three core loyalty programs:Wolt+ – A premium subscription program offering free delivery and...
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Revenue Growth Strategist
5 days ago
Stockholm, Stockholm, Sweden Optimizely Full timeRequired Skills and Qualifications3+ years of experience in a related function with direct customer contact and engagement experience, preferably at a SaaS- or PaaS-based company.Prior experience in a Customer Success Manager Role or equivalent with a history of increasing satisfaction, adoption, and retention.Familiarity working with clients of all sizes...
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Account Growth Strategist
3 days ago
Stockholm, Stockholm, Sweden Winningtemp Full timeJob DescriptionWe are seeking a Customer Success Manager to join our team at Winningtemp. In this role, you will be responsible for driving customer engagement and business impact through our platform.Your responsibilities will include developing and strengthening relationships with key stakeholders, identifying growth opportunities within existing accounts,...
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20 hours ago
Stockholm, Stockholm, Sweden Warner Bros. Entertainment Full timeAbout Warner Bros. DiscoveryWarner Bros. Discovery is a global leader in scripted and real-life entertainment, sports, and news.We serve passionate fans with content that inspires, informs, and entertains, providing leadership across deeply loved and trusted brands, such as HBO, CNN, Discovery Channel, TLC, Animal Planet, HGTV, Food Network, and Travel...
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