Head of Customer Experience

3 hours ago


Stockholm, Stockholm, Sweden MSD Full time
Job Title:

Nordic Support Lead

Company Overview:

MSD is a leading organization in the Livestock Animal Health and Technology sectors.

Job Description:

The Nordic Support Lead will oversee and inspire the customer support team, focusing on performance management and professional development.

  • Develop and implement strategic plans for customer support that align with our overall objectives.
  • Collaborate with business leaders to create initiatives that enhance customer satisfaction and effective sales support.
Required Skills and Qualifications:
  1. Minimum of 3 years of experience in customer support or management roles.
  2. Strong understanding of the Livestock Animal Health and Technology sectors.
  3. Excellent leadership, communication, and organizational skills.


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