Customer Experience Lead

Key Responsibilities:The Customer Service Quality Lead will be responsible for:Quality Monitoring & Assurance: Develop and implement quality assurance frameworks to monitor and evaluate customer interactions, audit calls, emails, and other communication channels to ensure compliance with standards, and provide actionable feedback and coaching to customer...

About Us">We're a tech-driven company with a passion for innovation and entrepreneurship. Our success is built on teamwork, and we believe in fostering an inclusive environment where everyone can thrive.">The Role">We're seeking a highly skilled individual to lead our customer-centric initiatives and drive business growth. This role requires a deep...

Job SummaryWe are seeking an experienced Team Manager to join our Customer Success department at Teamtailor AB. In this role, you will lead a high-performing team of 20 Customer Success Managers, working closely with the Head of Customer Success to drive results. Key responsibilities include overseeing team operations, setting and achieving goals, monitoring...

Are you passionate about delivering extraordinary customer experiences? Do you thrive in a dynamic environment where no two days are the same? As a Guest Services Manager at CBRE, you will have the opportunity to lead a talented team and drive service excellence across our hospitality operations.ResponsibilitiesLead the Guest Services team, fostering a...

We're seeking a Customer Experience Strategist to join our team at Remotion. As a seasoned professional, you'll be responsible for helping our customers drive unparalleled corporate success through data-driven growth and agile strategies.With a minimum of two years of experience in different positions, you'll bring a unique perspective to our team. Your...

At CBRE GWS Sweden, we are seeking a highly motivated and experienced Customer Experience Manager to join our dynamic team.About the RoleThe successful candidate will be responsible for leading our Front Office team, ensuring exceptional customer service delivery and driving business growth through innovative solutions.Main ResponsibilitiesDevelop and...

About the RoleThe Customer Success Manager will be responsible for developing repeatable strategies for technology adoption, ensuring seamless integration with internal and external stakeholders. This role requires strong customer satisfaction, service, adoption, and retention experience.Key responsibilities include:Developing business value assessment...

Skyresponse AB is a leading provider of innovative software solutions, and we are seeking an experienced Senior Customer Success Manager to lead our customer-facing initiatives in the Nordics.About the PositionThis is a challenging and rewarding role that requires a unique blend of business acumen, technical expertise, and interpersonal skills. The ideal...

About the Role:As a Consumer Experience Lead, you will play a crucial role in delivering exceptional experiences to our customers across various retail channels. Your primary responsibility will be to ensure that our brand ambassadors provide top-notch service, empathy, and attention to detail at all touchpoints.Your Key Responsibilities:Develop and...

Role OverviewThis role is a key position within the PI Logistics team, responsible for customs clearance, cost control, and process improvements.About the PositionYou will lead collaboration and way of working with 4PL, carriers, and customs brokers to ensure quality deliverables.Key Responsibilities:Coordinate customs-related matters, including contract...

Dream Big, Achieve More at Hyundai Motor SwedenAt Hyundai Motor Sweden, we believe in empowering our employees to reach their full potential. As a leader in future mobility, we strive to create a work environment that fosters innovation, creativity, and collaboration.About the JobWe are looking for a talented individual to fill the role of Head of Marketing...

**About Bannerflow**Bannerflow is a high-growth company and one of Europe's most exciting SaaS companies. We build a Creative Management Platform that allows enterprise brands to create, publish, analyze, and optimize advertising in-house, at scale.In this role, you will manage a portfolio of approximately 25 enterprise customers within a specific market,...

Company OverviewHyundai Motor Sweden is a leading player in the Swedish market, driven by its vision of 'Progress for Humanity'. Our mission is to make high-quality, environmentally-friendly mobility available for all. We are re-inventing ourselves in the industry and plan to lead this change with zero-emission vehicles, electrified powertrains, hydrogen...

Company OverviewAt TN Sweden, we're shaping the future of customer retention. Our goal is to create a seamless experience for our customers, driving loyalty and lifetime value. As a leader in this space, you'll play a crucial role in developing and executing comprehensive CRM and marketing automation strategies.**Job Description**We're seeking a seasoned...

Job Description:">We are looking for a talented individual to fill the position of CUSTOMER SUCCESS LEAD. The ideal candidate should possess excellent communication skills, be able to work independently, and have experience in a fast-paced environment.The Customer Success Lead will be responsible for developing and maintaining strong relationships with key...

About SephoraSephora is a beauty retailer that inspires our customers, empowers our teams, and helps them become the best versions of themselves. Our company culture is built on values such as teamwork, innovation, and customer satisfaction.We are seeking a Department Manager for our Makeup department at our Stockholm store. This is a full-time temporary...

Job Description:We are seeking a highly skilled and experienced Front of House specialist to join our team at CBRE GWS Sweden AB. As a Guest Services Host, you will be responsible for providing exceptional customer service in a fast-paced environment. This includes greeting visitors warmly, answering calls professionally, assisting with transportation, and...

About This Role">We're looking for a Senior Product Manager to join our Growth Product department, which focuses on transforming the sound of streaming, content, and culture.">This role involves developing capabilities that enable teams to experiment with customer experiences, unlock untapped opportunities, and create tools to empower internal teams. You'll...

About Us">We are a leading entertainment company, dedicated to providing an unparalleled entertainment experience. Our mission is to entertain millions of people every day through our streaming services, radio networks, and TV channels.We're looking for talented individuals to join our team in Stockholm. As a User Researcher, you will play a crucial role in...

We are seeking a Customer Experience Architect to join our team at Remotion. As a seasoned professional, you will be responsible for designing and implementing innovative customer experience solutions that drive business growth and success.With a strong background in technical systems and marketing tools, you will work closely with our customers to...