Lead of Customer Experience Excellence

Digital Transformation RoadmapAt Remotion, we're committed to helping our customers navigate the complexities of digital transformation. As a Marketing Automation Specialist, you will play a key role in helping our customers develop a comprehensive digital transformation roadmap that aligns with their business goals.Deliverables* Develop a thorough...

Are you passionate about delivering extraordinary customer experiences? Do you thrive in a dynamic environment where no two days are the same? As a Guest Services Manager at CBRE, you will have the opportunity to lead a talented team and drive service excellence across our hospitality operations.ResponsibilitiesLead the Guest Services team, fostering a...

At CBRE GWS Sweden, we are seeking a highly motivated and experienced Customer Experience Manager to join our dynamic team.About the RoleThe successful candidate will be responsible for leading our Front Office team, ensuring exceptional customer service delivery and driving business growth through innovative solutions.Main ResponsibilitiesDevelop and...

Skyresponse AB is a leading provider of innovative software solutions, and we are seeking an experienced Senior Customer Success Manager to lead our customer-facing initiatives in the Nordics.About the PositionThis is a challenging and rewarding role that requires a unique blend of business acumen, technical expertise, and interpersonal skills. The ideal...

As a Product Owner at Gears Of Leo AB, you will be responsible for owning and managing the product backlog, prioritizing features and enhancements that align with the business goal.Develop an excellent understanding of the iGaming and customer behavior to provide expert guidance and make educated decisions when required.Have excellent communication with all...

Job DescriptionThis role requires a seasoned leader who can drive strategic initiatives and foster a culture of excellence within the Customer Service Desk. As the Nordics Customer Service Team Lead, you will oversee a team of 16 members and be responsible for setting and executing strategy, driving process improvements, and coaching team members.Day-to-Day...

Job Description:">We are looking for a talented individual to fill the position of CUSTOMER SUCCESS LEAD. The ideal candidate should possess excellent communication skills, be able to work independently, and have experience in a fast-paced environment.The Customer Success Lead will be responsible for developing and maintaining strong relationships with key...

Role OverviewThis role is a key position within the PI Logistics team, responsible for customs clearance, cost control, and process improvements.About the PositionYou will lead collaboration and way of working with 4PL, carriers, and customs brokers to ensure quality deliverables.Key Responsibilities:Coordinate customs-related matters, including contract...

About the Role:As a Consumer Experience Lead, you will play a crucial role in delivering exceptional experiences to our customers across various retail channels. Your primary responsibility will be to ensure that our brand ambassadors provide top-notch service, empathy, and attention to detail at all touchpoints.Your Key Responsibilities:Develop and...

Company OverviewAt TN Sweden, we're shaping the future of customer retention. Our goal is to create a seamless experience for our customers, driving loyalty and lifetime value. As a leader in this space, you'll play a crucial role in developing and executing comprehensive CRM and marketing automation strategies.**Job Description**We're seeking a seasoned...

Job SummaryWe are seeking an experienced Team Manager to join our Customer Success department at Teamtailor AB. In this role, you will lead a high-performing team of 20 Customer Success Managers, working closely with the Head of Customer Success to drive results. Key responsibilities include overseeing team operations, setting and achieving goals, monitoring...

About Us">We're a tech-driven company with a passion for innovation and entrepreneurship. Our success is built on teamwork, and we believe in fostering an inclusive environment where everyone can thrive.">The Role">We're seeking a highly skilled individual to lead our customer-centric initiatives and drive business growth. This role requires a deep...

Job Description:We are seeking a highly skilled and experienced Front of House specialist to join our team at CBRE GWS Sweden AB. As a Guest Services Host, you will be responsible for providing exceptional customer service in a fast-paced environment. This includes greeting visitors warmly, answering calls professionally, assisting with transportation, and...

**About Bannerflow**Bannerflow is a high-growth company and one of Europe's most exciting SaaS companies. We build a Creative Management Platform that allows enterprise brands to create, publish, analyze, and optimize advertising in-house, at scale.In this role, you will manage a portfolio of approximately 25 enterprise customers within a specific market,...

Service ExcellenceThe Sheraton Stockholm Hotel is committed to delivering world-class service to its guests. We are seeking a seasoned professional to lead our guest experience initiatives, focusing on continuous improvement and excellence.About the JobAs a key member of our team, you will be responsible for developing and implementing improvements to...

About SephoraSephora is a beauty retailer that inspires our customers, empowers our teams, and helps them become the best versions of themselves. Our company culture is built on values such as teamwork, innovation, and customer satisfaction.We are seeking a Department Manager for our Makeup department at our Stockholm store. This is a full-time temporary...

About This Role">We're looking for a Senior Product Manager to join our Growth Product department, which focuses on transforming the sound of streaming, content, and culture.">This role involves developing capabilities that enable teams to experiment with customer experiences, unlock untapped opportunities, and create tools to empower internal teams. You'll...

Customs Leadership Role:">The Senior Customs Specialist will lead the customs team, overseeing daily operations and driving customs excellence. This involves developing and implementing customs strategies, ensuring compliance with local regulations, and mitigating customs-related risks.">Key Responsibilities:">Design and implement customized customs...

We are looking for a Customer Experience Specialist to join our team at TN Sweden in Stockholm, Sweden. The successful candidate will be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:Act as the voice of our clients, listening to their concerns and providing solutions that meet their...

H&M Group is seeking a Commercial Excellence Lead to drive commercial excellence through data-driven insights. As a Commercial Excellence Lead, you will collect and analyze sales, customer, and traffic data to inform business decisions and drive revenue growth.You will work closely with the team and our partners to identify opportunities for improvement and...