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Customer Experience Architect
2 days ago
We are seeking a Customer Experience Architect to join our team at Remotion. As a seasoned professional, you will be responsible for designing and implementing innovative customer experience solutions that drive business growth and success.
With a strong background in technical systems and marketing tools, you will work closely with our customers to understand their needs and develop tailored solutions to meet their unique requirements. Your expertise in Salesforce, Braze, and other marketing platforms will enable you to configure applications to meet the specific needs of each client.
Your role will involve working as a mediator between IT and marketing departments, ensuring seamless communication and understanding of departmental requirements and limitations. You will also take part in technical implementation and integration projects, supporting the evaluation of different technologies and identifying opportunities for improvement.
- Design and implement customer experience solutions
- Work as a mediator between IT and marketing departments
- Configure applications to fit customers' needs and architecture
- Take part in technical implementation and integration projects
- Support in evaluation of different technologies
To succeed in this role, you should have at least 4 years of experience as a technical consultant or with technical CRM, previous experience from consultancy or specialist positions within market communication, and proficiency in coding languages such as SQL.
We offer a dynamic organization guided by agile principles, cross-functional teams, and dual leadership. Our culture values collective intelligence, self-leadership, and diversity. We also provide exciting opportunities for annual international trips, team-building conferences, and dedicated competence development days.
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