Customer Experience Lead

Key Responsibilities:The Customer Service Quality Lead will be responsible for:Quality Monitoring & Assurance: Develop and implement quality assurance frameworks to monitor and evaluate customer interactions, audit calls, emails, and other communication channels to ensure compliance with standards, and provide actionable feedback and coaching to customer...

Digital Transformation RoadmapAt Remotion, we're committed to helping our customers navigate the complexities of digital transformation. As a Marketing Automation Specialist, you will play a key role in helping our customers develop a comprehensive digital transformation roadmap that aligns with their business goals.Deliverables* Develop a thorough...

Job SummaryWe are seeking an experienced Team Manager to join our Customer Success department at Teamtailor AB. In this role, you will lead a high-performing team of 20 Customer Success Managers, working closely with the Head of Customer Success to drive results. Key responsibilities include overseeing team operations, setting and achieving goals, monitoring...

About Us">We're a tech-driven company with a passion for innovation and entrepreneurship. Our success is built on teamwork, and we believe in fostering an inclusive environment where everyone can thrive.">The Role">We're seeking a highly skilled individual to lead our customer-centric initiatives and drive business growth. This role requires a deep...

We are seeking a seasoned Customer Experience Strategist to lead our retention efforts in CRM and Marketing Automation across all our brands and markets. This critical role will steer the development and execution of our customer retention strategies, ensuring their alignment with our company's overarching goals.Key ResponsibilitiesDevelop and execute...

About UsWe are Kindred Group plc, a leading online gaming company with a strong presence in the Nordics and beyond. Our mission is to provide entertainment and excitement to millions of customers worldwide.Job OverviewWe are seeking a seasoned Product Owner to join our team. As a Product Owner, you will play a crucial role in driving the development and...

About the RoleThis is an exciting opportunity to join CBRE Sweden as a Customer Experience Leader. We are seeking a seasoned professional with a passion for delivering exceptional customer experiences and leading high-performing teams. As a key member of our Hospitality team, you will be responsible for developing and implementing strategies to enhance the...

Job Title:Nordic Support LeadCompany Overview:MSD is a leading organization in the Livestock Animal Health and Technology sectors.Job Description:The Nordic Support Lead will oversee and inspire the customer support team, focusing on performance management and professional development.Develop and implement strategic plans for customer support that align with...

Are you passionate about delivering extraordinary customer experiences? Do you thrive in a dynamic environment where no two days are the same? As a Guest Services Manager at CBRE, you will have the opportunity to lead a talented team and drive service excellence across our hospitality operations.ResponsibilitiesLead the Guest Services team, fostering a...

Job Description:As our Customer Experience Strategist, you will play a key role in enhancing our CRM systems and Loyalty program. You will collaborate with cross-functional teams to drive customer engagement, improve loyalty initiatives, and enhance guest satisfaction.Our ideal candidate has a strong background in MarTech, including e-mail and performance...

We're seeking a Customer Experience Strategist to join our team at Remotion. As a seasoned professional, you'll be responsible for helping our customers drive unparalleled corporate success through data-driven growth and agile strategies.With a minimum of two years of experience in different positions, you'll bring a unique perspective to our team. Your...

At CBRE GWS Sweden, we are seeking a highly motivated and experienced Customer Experience Manager to join our dynamic team.About the RoleThe successful candidate will be responsible for leading our Front Office team, ensuring exceptional customer service delivery and driving business growth through innovative solutions.Main ResponsibilitiesDevelop and...

About the RoleThe Customer Success Manager will be responsible for developing repeatable strategies for technology adoption, ensuring seamless integration with internal and external stakeholders. This role requires strong customer satisfaction, service, adoption, and retention experience.Key responsibilities include:Developing business value assessment...

At Igbaffiliate, we're passionate about building remarkable products that change lives. As a key member of our engineering team, you'll have the opportunity to make a meaningful impact on our users' experiences.The RoleWe're seeking an Engineering Team Lead to oversee the development and deployment of customer-facing features. As a trusted advisor to our...

Company OverviewSandvik Mining and Rock Solutions is a leading supplier of solutions for the mining and infrastructure industries.We provide our global customers with the best overall experience, and our technologies help enable the sustainable mine of the future.

Company OverviewNoA Connect Sweden is a leading digital marketing agency that helps businesses drive customer acquisition and activation with marketing technology, data, and strategic advice. Our team of experts has a proven track record of success in delivering personalized experiences that drive results.In this role, you will work with cross-functional...

Company OverviewPleo is a leading provider of innovative financial solutions, dedicated to helping businesses go beyond the books. Our mission is to make every company more trusting, progressive and fun.We believe that company spending should be delegated to all employees and teams, automated as possible, and drive a culture of responsible spending. Finance...

As a Customer Success Manager in Hospital Patient Monitoring solutions, you will be part of the Service and Solution Delivery team at Philips, driving customer success and value creation through collaboration.Your role will involve:Directly contributing to advancing global healthcare outcomes by developing and implementing effective strategies.Working...

Skyresponse AB is a leading provider of innovative software solutions, and we are seeking an experienced Senior Customer Success Manager to lead our customer-facing initiatives in the Nordics.About the PositionThis is a challenging and rewarding role that requires a unique blend of business acumen, technical expertise, and interpersonal skills. The ideal...

About TN Sweden:TN Sweden is a leading provider of digital services, committed to delivering exceptional experiences for our clients. As a Customer Service Partner, you will play a critical role in shaping our reputation for excellence.Job Description:You will be responsible for providing top-notch customer service, ensuring seamless interactions with our...