Global Customer Experience Lead

We're looking for a talented individual to join our team as a Floor Manager, responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team. The ideal candidate will have prior retail or customer-facing experience, be fluent in English and Swedish, and possess excellent communication and leadership...

About Us">We're a tech-driven company with a passion for innovation and entrepreneurship. Our success is built on teamwork, and we believe in fostering an inclusive environment where everyone can thrive.">The Role">We're seeking a highly skilled individual to lead our customer-centric initiatives and drive business growth. This role requires a deep...

Company OverviewSandvik Mining and Rock Solutions is a leading supplier of solutions for the mining and infrastructure industries.We provide our global customers with the best overall experience, and our technologies help enable the sustainable mine of the future.

Key Responsibilities:The Customer Service Quality Lead will be responsible for:Quality Monitoring & Assurance: Develop and implement quality assurance frameworks to monitor and evaluate customer interactions, audit calls, emails, and other communication channels to ensure compliance with standards, and provide actionable feedback and coaching to customer...

About TN Sweden:TN Sweden is a leading provider of digital services, committed to delivering exceptional experiences for our clients. As a Customer Service Partner, you will play a critical role in shaping our reputation for excellence.Job Description:You will be responsible for providing top-notch customer service, ensuring seamless interactions with our...

Digital Transformation RoadmapAt Remotion, we're committed to helping our customers navigate the complexities of digital transformation. As a Marketing Automation Specialist, you will play a key role in helping our customers develop a comprehensive digital transformation roadmap that aligns with their business goals.Deliverables* Develop a thorough...

Company OverviewHyundai Motor Sweden is a leading player in the Swedish market, driven by its vision of 'Progress for Humanity'. Our mission is to make high-quality, environmentally-friendly mobility available for all. We are re-inventing ourselves in the industry and plan to lead this change with zero-emission vehicles, electrified powertrains, hydrogen...

Company OverviewH&M Group is a global fashion company with a strong brand portfolio and a commitment to sustainability. Our goal is to provide customers with fashionable, affordable clothing while promoting inclusivity and environmental responsibility.

About the Role:As a Consumer Experience Lead, you will play a crucial role in delivering exceptional experiences to our customers across various retail channels. Your primary responsibility will be to ensure that our brand ambassadors provide top-notch service, empathy, and attention to detail at all touchpoints.Your Key Responsibilities:Develop and...

Job SummaryWe are seeking an experienced Team Manager to join our Customer Success department at Teamtailor AB. In this role, you will lead a high-performing team of 20 Customer Success Managers, working closely with the Head of Customer Success to drive results. Key responsibilities include overseeing team operations, setting and achieving goals, monitoring...

We are seeking a seasoned Customer Experience Strategist to lead our retention efforts in CRM and Marketing Automation across all our brands and markets. This critical role will steer the development and execution of our customer retention strategies, ensuring their alignment with our company's overarching goals.Key ResponsibilitiesDevelop and execute...

Nordic Salesforce DirectorAre you ready to take on a new challenge as a Salesforce CTO in our Nordic region? We are seeking an experienced professional to join our team as a key member of our Salesforce Center of Excellence (COE). As a Salesforce CTO, you will be responsible for shaping our Nordic market and clients while contributing to our global...

About UsWe are Kindred Group plc, a leading online gaming company with a strong presence in the Nordics and beyond. Our mission is to provide entertainment and excitement to millions of customers worldwide.Job OverviewWe are seeking a seasoned Product Owner to join our team. As a Product Owner, you will play a crucial role in driving the development and...

About the RoleThis is an exciting opportunity to join CBRE Sweden as a Customer Experience Leader. We are seeking a seasoned professional with a passion for delivering exceptional customer experiences and leading high-performing teams. As a key member of our Hospitality team, you will be responsible for developing and implementing strategies to enhance the...

Job Title:Nordic Support LeadCompany Overview:MSD is a leading organization in the Livestock Animal Health and Technology sectors.Job Description:The Nordic Support Lead will oversee and inspire the customer support team, focusing on performance management and professional development.Develop and implement strategic plans for customer support that align with...

Are you passionate about delivering extraordinary customer experiences? Do you thrive in a dynamic environment where no two days are the same? As a Guest Services Manager at CBRE, you will have the opportunity to lead a talented team and drive service excellence across our hospitality operations.ResponsibilitiesLead the Guest Services team, fostering a...

Job OverviewThe Global Loyalty Director at H&M Group is responsible for developing and executing strategic plans to drive customer loyalty and engagement.About the RoleKey responsibilities include:Leveraging customer data to inform business decisions.Developing a clear customer data strategy supporting segmentation and product categories.Collaborating with...

At TN Sweden, we are seeking a skilled and experienced Customer Experience Specialist to join our team. As a hybrid worker, you will have the flexibility to work from home or in our office.">The ideal candidate will be fluent in English and Swedish, with experience in a similar customer service-oriented role. Strong communication skills, both written and...

Job Description:As our Customer Experience Strategist, you will play a key role in enhancing our CRM systems and Loyalty program. You will collaborate with cross-functional teams to drive customer engagement, improve loyalty initiatives, and enhance guest satisfaction.Our ideal candidate has a strong background in MarTech, including e-mail and performance...

Empowering the Future of DataPure Storage is a leading company in the data storage industry, partnering with innovative companies to simplify how people consume and interact with data. With over 11,000 customers, including 58% of the Fortune 500, we are committed to redefining the storage experience and empowering innovators. As a Global Account Manager at...