Customer Experience Strategist

3 hours ago


Stockholm, Stockholm, Sweden H&M Group Full time
Job Overview

The Global Loyalty Director at H&M Group is responsible for developing and executing strategic plans to drive customer loyalty and engagement.

About the Role

Key responsibilities include:

  • Leveraging customer data to inform business decisions.
  • Developing a clear customer data strategy supporting segmentation and product categories.
  • Collaborating with the marketing department to ensure strong and inspirational communication.

You will:

  1. Set clear milestones for different relationship phases.
  2. Define ROI KPIs for both paid and owned channels.
Key Skills

To succeed in this role, you must possess:

  • Proven experience in running a global loyalty program and CRM department.
  • Digital and technical savvy.
  • Extensive marketing experience.
What We Offer

We provide attractive benefits with extensive development opportunities around the globe.

  • Staff discount on all H&M Group brands.
  • H&M Incentive Program – HIP.


  • Stockholm, Stockholm, Sweden Remotion Full time

    About the RoleWe are looking for a talented Customer Experience Strategist to join our team at Remotion. As a strategist, you will be responsible for creating new ways for marketers to deal with the challenges of today.Your Key ResponsibilitiesHelping customers to progress with their digital transformation in the area of customer experienceProviding expert...


  • Stockholm, Stockholm, Sweden Remotion Full time

    We're seeking a Customer Experience Strategist to join our team at Remotion. As a seasoned professional, you'll be responsible for helping our customers drive unparalleled corporate success through data-driven growth and agile strategies.With a minimum of two years of experience in different positions, you'll bring a unique perspective to our team. Your...


  • Stockholm, Stockholm, Sweden Alva Labs Full time

    About Alva LabsOur MissionAt Alva, we strive to create a fair and efficient job market for both candidates and recruiters through our library of assessment tools.The Customer Success team plays a pivotal role in achieving this goal.The RoleAS A CLIENT EXPERIENCE STRATEGIST AT ALVA LABS, YOU WILL BE WORKING CLOSELY WITH CUSTOMERS TO MAXIMIZE THE POTENTIAL OF...


  • Stockholm, Stockholm, Sweden Mentimeter Full time

    Mentimeter, an engagement tool provider, seeks a Customer Success Strategist to drive customer value and adoption of its Enterprise solution.Key Responsibilities:Partner with Relationship Managers to ensure customer success in utilizing Mentimeter's Enterprise platform.Develop and implement strategies to increase customer value, adoption, and usage of...


  • Stockholm, Stockholm, Sweden Epidemic Sound Full time

    Epidemic Sound is a global innovator in soundtracking technology.Our mission is to empower creators to soundtrack the world.In this Senior Product Manager role, you will play a critical part in developing the next-generation customer experience platform.About the TeamYou'll be part of our Growth Product department, working closely with talented engineers,...


  • Stockholm, Stockholm, Sweden Funnel Full time

    Account Revenue Strategist RoleWe are seeking a highly motivated and experienced Account Revenue Strategist to join our team. The successful candidate will be responsible for developing and implementing strategic account plans to drive revenue growth and expand Funnel's footprint within the customer portfolio.Key ResponsibilitiesDevelop and implement...


  • Stockholm, Stockholm, Sweden H&M group Full time

    Job OverviewH&M Group is a global fashion leader, driven by our commitment to sustainability, inclusivity, and affordability. As our Global Loyalty Strategist, you will play a pivotal role in shaping the customer experience across our brands.


  • Stockholm, Stockholm, Sweden Applied Intuition, Inc. Full time

    What We OfferAt Applied Intuition, we offer a unique opportunity to work with cutting-edge technology and collaborate with major players across the industry and globe. As a Customer Success Strategist for Autonomous Systems, you will have a significant impact on accelerating the efforts of top autonomy teams in the world.Key Benefits:Opportunity to work on...


  • Stockholm, Stockholm, Sweden H & M Hennes & Mauritz Gbc AB Full time

    Senior Product Strategist Job DescriptionThe Senior Product Strategist will play a key role in driving the success of our products by developing and executing strategies that meet our business objectives. This includes leading the development of product strategies, working closely with cross-functional teams, and conducting market research and analysis.Key...


  • Stockholm, Stockholm, Sweden Meet a Group international AB Full time

    Meet a Group international AB is a leading veterinary care provider in Europe. We are seeking an experienced Global Brand Strategist to join our marketing team.About the RoleWe are looking for a seasoned professional to drive brand growth and lead our marketing efforts across Europe. As Global Brand Strategist, you will be responsible for developing and...


  • Stockholm, Stockholm, Sweden Amazon Full time

    Job OverviewWe're seeking a Cloud Solutions Strategist to support our customers' growth and success in the cloud. As a trusted advisor, you'll work closely with customers to understand their business needs and develop tailored solutions to drive innovation and transformation.The ideal candidate will have experience working with engineering/technology teams...

  • Growth Strategist

    1 day ago


    Stockholm, Stockholm, Sweden Voyado Sweden Full time

    About the RoleVoyado is the ultimate solution for personalization and relevance across all channels—online and offline. Used by retailers and e-commerce companies worldwide, the Voyado customer experience cloud makes it possible for every brand to engage customers, elevate shopping experiences, and evolve their own businesses.As a Business Development...


  • Stockholm, Stockholm, Sweden Igbaffiliate Full time

    We are seeking an innovative Global Product Strategist to drive digital transformation across our organization. This role will involve developing and implementing global product strategies to enhance our offerings and improve customer experience.The ideal candidate will have a strong understanding of the sports betting industry, including user behavior and...

  • Product Strategist

    3 days ago


    Stockholm, Stockholm, Sweden Gears of Leo AB Full time

    We are seeking a Product Strategist to join Gears of Leo AB. This role offers the opportunity to build and deliver amazing products and experiences for a large market together with an international team located in Europe.Your ResponsibilitiesProduct Ownership: Own and manage the product backlog, prioritizing features and enhancements that align with business...


  • Stockholm, Stockholm, Sweden BYD Europe Full time

    Overview of Key Responsibilities: In this pivotal role, the Regional Growth Strategist drives commercial growth within their designated area, harmonizing with BYD's brand ethos and organizational culture. A primary focus lies in designing and executing comprehensive strategies to deliver unrivaled customer experiences, thereby securing unwavering customer...


  • Stockholm, Stockholm, Sweden Qualtrics Full time

    Job DescriptionThe Global Account Strategist will collaborate with Partners to manage a territory and connect customer needs to XM related offerings. This includes developing a strong team culture focused on meeting the needs of our clients and internal customers including sales and customer success.


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    About the OpportunityWe are seeking a Revenue Growth Strategist to join our team in Sweden. As a key member of the account management team, you will be responsible for developing and executing strategic plans to drive revenue growth and retention.Responsibilities:Develop and execute strategic renewal plans to retain existing contract revenue.Analyze customer...

  • Content Strategist

    4 days ago


    Stockholm, Stockholm, Sweden Soundtrack Full time

    As the SEO Manager, you will be part of a multidisciplinary team responsible for driving top-of-funnel customer acquisition and brand awareness. The team, which is also part of the Growth team, consists of marketing professionals, content strategists, copywriters, agencies, analysts, engineers, user researchers, and designers.The role reports to the Director...


  • Stockholm, Stockholm, Sweden Ericsson Full time

    RequirementsTo succeed in this role, you should have:5+ years' experience in enhancing customer service in a workplace, 5* hotel, high-end airline, or similar environment.Very Good customer service, coordination, communication, digital media, and Real Estate/Workplace industry knowledge.Business proficiency in English.A drive and strong interest in creating...

  • Growth Strategist

    4 days ago


    Stockholm, Stockholm, Sweden BrightAnalytics bvba Full time

    About the PositionWe are seeking a Growth Strategist to join our team in Stockholm. As an Account Executive, you will be responsible for developing and executing strategies to drive sales growth and expansion.Key Responsibilities:Develop and implement sales strategies to achieve revenue targets;Identify and pursue new business opportunities to drive sales...