![Ericsson GmbH](https://media.trabajo.org/img/noimg.jpg)
Head of Workplace Experience
6 hours ago
About this role
The Head of Workplace Experience will be responsible for delivering top-tier service and creating curated experiences for employees, managers, and C-level executives at Ericsson GmbH. This role requires a strategic thinker who can orchestrate high-impact experiences and events while ensuring the Ericsson brand is consistently upheld at every touchpoint.
Key Responsibilities
- Create a positive experience for visitors, customers, and employees by setting clear targets and managing multiple departments.
- Work with the Global Workplace Operations team and supply partners to build best-in-class user experiences in the workplace.
- Collaborate with internal stakeholders and partners to become the centre of expertise for hospitality experience.
- Develop initiatives designed to create connections between occupants and share information regarding local attractions, events, and news.
- Continuously evaluate and identify innovative ways to enhance service delivery to maximize the employee experience.
- Serve as the primary point of contact for executives and their teams, delivering a great experience in Sweden.
- Define and track KPIs to measure the success and impact of activities and engagements.
Requirements
- 5+ years' experience in enhancing customer service in a workplace, 5* hotel, high-end airline, or similar environment.
- Very Good customer service, coordination, communication, digital media, and Real Estate/Workplace industry knowledge.
- Business proficiency in English.
- A drive and strong interest in creating great experiences.
- Demonstrate improved workplace results and manage stakeholder expectations.
- Be structured and organised.
- Ability to influence and manage internal partners and colleagues to deliver role objectives.
-
Hybrid Workplace Experience Leader
7 hours ago
Stockholm, Stockholm, Sweden Ernst & Young Advisory Services Sdn Bhd Full timeJob DescriptionThe WX Behavior Process Lead reports directly to the Nordic Head of Workplace Experience. This individual will work closely with key internal stakeholders in the region, including leadership, Talent/HR, branding & comms, etc.Responsibilities include:Hybrid model and hybrid leadership – together with Talent/HRIn office 'ways of working'...
-
Workplace Experience Strategy Lead
15 hours ago
Stockholm, Stockholm, Sweden Ernst & Young Advisory Services Sdn Bhd Full timeAt EY, we strive to create a Better Working World by leading the Future of Work. Our Workplace Experience team is responsible for delivering exceptional experiences to over 9,000 employees across the Nordic countries.The WX Behavior Process Lead plays a key role in this effort, reporting directly to the Nordic Head of Workplace Experience. This individual...
-
Workplace Experience Manager
6 hours ago
Stockholm, Stockholm, Sweden Ericsson Full timeAbout the JobWe are seeking a skilled Workplace Experience Manager to join our team. In this role, you will be responsible for delivering exceptional workplace experiences.You will work closely with the GWO Sweden team and supply partners to deliver best-in-class user experiences. This involves coordinating with stakeholders to meet employees' needs, while...
-
Country Lead for Workplace Experience
5 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAbout the RoleThe Country Lead for Workplace Experience in TN Sweden is responsible for delivering exceptional workplace experiences to EY employees in Sweden. This role involves managing country activities within the Workplace Experience (WX) area, with a focus on facility management in Sweden.The successful candidate will be working closely with internal...
-
Workplace Experience Director
6 hours ago
Stockholm, Stockholm, Sweden TN Sweden Full timeOur VisionAt Instabee, we're passionate about creating exceptional workplace experiences that inspire and motivate our employees. We believe that a great workplace culture is essential for driving innovation, productivity, and success.The JobWe're seeking a dynamic Facility Manager to join our team in Stockholm. As a key member of our operations team, you'll...
-
Workplace Experience Director
3 days ago
Stockholm, Stockholm, Sweden Ericsson GmbH Full timeAbout the RoleWe are seeking a highly skilled Hospitality Experience professional to join our team at Ericsson GmbH. This is a unique opportunity to make a lasting impact on our company culture and employee experience.The ideal candidate will have a passion for creating exceptional experiences and a proven track record of delivering results in a fast-paced...
-
Sweden Workplace Experience Manager
5 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeKey ResponsibilitiesThe Country Lead for Workplace Experience will be responsible for:Managing country activities within the WX area, with a focus on facility management in Sweden.Delivering WX change initiatives and projects of various size and complexity in Sweden.The Country Lead will drive change by identifying, creating, and executing programs and...
-
Director of Workplace Excellence
1 day ago
Stockholm, Stockholm, Sweden Ericsson GmbH Full timeAbout the RoleWe are seeking a seasoned professional to lead our hospitality experience team at Ericsson GmbH. As the Head of Hospitality Experience, you will inspire and lead our IFM Supply partner in delivering exceptional workplace experiences.Key responsibilities include:Create engaging visitor experiences that encourage daily returnsSet targets and...
-
Workplace Experience Lead
5 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeJob RequirementsAs a Facility Manager at TN Sweden, you will be responsible for leading our office teams and ensuring a top-notch working environment. This includes developing and implementing workplace experience initiatives, managing office-related contracts and procurement, and overseeing security measures.Responsibilities:Lead and manage the office team...
-
Hybrid Workplace Operations Manager
15 hours ago
Stockholm, Stockholm, Sweden Ernst & Young Advisory Services Sdn Bhd Full timeErnst & Young Advisory Services Sdn Bhd aims to create a Better Working World by being at the forefront of the Future of Work. Our Workplace Experience team leads and delivers great Workplace Experiences to more than 9,000 employees across the four Nordic countries.The WX Behavior Process Lead is a crucial part of this effort, reporting to the Nordic Head of...
-
Dining Experience Specialist
6 hours ago
Stockholm, Stockholm, Sweden CBRE Global Workplace Solutions (GWS) Full timeCompany OverviewCBRE Global Workplace Solutions (GWS) is a leading provider of commercial real estate services. Our passion is to deliver market-leading services that contribute to our clients' success.We help investors, property owners and occupiers around the world and generated over $30 billion in revenue in 2023. Our teams of experts provide integrated...
-
Workplace Experience Behavior Process Lead
6 hours ago
Stockholm, Stockholm, Sweden Ernst & Young Advisory Services Sdn Bhd Full timeCompany OverviewAt Ernst & Young Advisory Services Sdn Bhd, we have the ambition to create a Better Working World. Our company is at the forefront of Future of Work.The Workplace Experience team leads and delivers great Workplace Experiences to over 9,000 employees across four Nordic countries.
-
Stockholm, Stockholm, Sweden Ernst & Young AB Full timeThe Workplace Strategy and Employee Experience Lead at Ernst & Young AB plays a vital role in shaping the future of work by designing and implementing innovative workplace strategies that drive business outcomes. With your expertise in workplace experience and behavior, you will develop and maintain concepts, policies, and guidelines that support our people...
-
Stockholm, Stockholm, Sweden Ernst & Young AB Full timeIn this role as a Nordic Workplace Experience and Behavior Expert at Ernst & Young AB, you will have the opportunity to shape the future of work by designing and implementing innovative workplace strategies that drive business outcomes. With your expertise in behavior-related topics, you will develop and maintain concepts, policies, and guidelines that...
-
Hospitality Experience Manager
3 days ago
Stockholm, Stockholm, Sweden Ericsson GmbH Full timeAbout this OpportunityAt Ericsson GmbH, we are dedicated to enhancing workplace wellbeing, creativity, and productivity. Our Global Workplace Operations team delivers workplace services globally, focusing on strategy and experience.This role is crucial for delivering top-tier service and creating curated experiences for employees, managers, and C-level...
-
Stockholm, Stockholm, Sweden Ernst & Young AB Full timeThe Behavioral Workplace Experience and Culture Leader at Ernst & Young AB has the opportunity to shape the future of work by designing and implementing innovative workplace strategies that drive business outcomes. With your expertise in behavior-related topics, you will develop and maintain concepts, policies, and guidelines that support our people and...
-
Digital Workplace Solutions Architect
6 days ago
Stockholm, Stockholm, Sweden Stegra Full timeAbout Stegra: A company on a mission to disrupt the global steel industry by producing green steel, aiming to bring down CO2 emissions to zero.We are looking for talented individuals to join our rapidly growing and diverse team. Our employees get to learn every day, implement the latest technology, and test their ideas in practice.As the Digital Domain Lead,...
-
Head of Product Experience
5 days ago
Stockholm, Stockholm, Sweden H & M Hennes & Mauritz Gbc AB Full timeThe Head of Product Experience will be responsible for leading the development and implementation of product experiences that meet the needs of our customers and end-users.You will work closely with cross-functional teams to develop and launch new products, as well as identify areas for improvement in existing products. You will analyze market trends and...
-
Head of IT Acquisition
1 day ago
Stockholm, Stockholm, Sweden If Skadeförsäkring Full timeJob Summary">The Head of IT Procurement will be responsible for leading the IT procurement team and developing a comprehensive IT procurement strategy. This role requires an experienced leader who can foster collaborative growth and develop a network of internal and external stakeholders.">Key Responsibilities">Develop and execute a comprehensive IT...
-
Employee Experience Process Lead
15 hours ago
Stockholm, Stockholm, Sweden Ernst & Young Advisory Services Sdn Bhd Full timeAre you passionate about creating a Better Working World? Do you want to be part of an organization that's leading the Future of Work? We're looking for a talented individual to join our Workplace Experience team as a WX Behavior Process Lead.In this role, you'll work closely with internal stakeholders, including leadership, Talent/HR, branding & comms, and...