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Hospitality Experience Manager
3 days ago
At Ericsson GmbH, we are dedicated to enhancing workplace wellbeing, creativity, and productivity. Our Global Workplace Operations team delivers workplace services globally, focusing on strategy and experience.
This role is crucial for delivering top-tier service and creating curated experiences for employees, managers, and C-level executives. The successful candidate will be responsible for the strategic planning, orchestration, and flawless execution of high-impact experiences and events.
The Head of Hospitality Experience will inspire, lead, and manage the IFM Supply partner in delivering a great workplace experience and champion the functionality of workplace services. They will have a key role in coordinating internal stakeholders to deliver employees' experience in the workplace.
Key Responsibilities:
- Create a memorable experience for visitors, customers, and employees.
- Be an inspiring leader and set targets with a direct impact on multiple departments.
- Collaborate with the GWO Sweden team and supply partners to build and deliver best-in-class user experiences in the workplace.
- Develop initiatives designed to create connections between occupants and share information regarding local attractions, events, and news.
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