Hospitality Team Lead

1 day ago


Stockholm, Stockholm, Sweden CBRE GWS Sweden Full time

Are you an accomplished hospitality professional seeking a challenging role in Guest Services? We are looking for a skilled Guest Services Coordinator to join our dynamic team at CBRE GWS Sweden.

About the Role

This exciting opportunity involves coordinating guest services, ensuring seamless check-in and check-out processes, and providing exceptional customer experiences.

Main Responsibilities
  • Coordinate guest arrivals and departures, ensuring smooth check-in and check-out processes.
  • Provide exceptional customer service, responding to guest inquiries and resolving issues promptly and professionally.
  • Maintain accurate records and reports, analyzing data to inform business decisions and drive growth.
  • Collaborate with cross-functional teams to develop and implement strategic initiatives that align with company goals.
  • Assist with special events and functions, ensuring seamless execution and exceeding client expectations.
Requirements
  • Minimum 2-3 years of experience in hospitality or related roles.
  • Excellent communication and interpersonal skills, with the ability to build relationships and negotiate effectively.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Basic knowledge of hospitality software and systems, with the ability to learn quickly and adapt to new technologies.

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a hospitality professional seeking a new challenge, please apply today.



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