Global Service Desk Manager

Company OverviewOrange Cyberdefense is a leading provider of cyber security services and solutions. With 25 years of experience, we have established ourselves as experts in the field of global information security.We are committed to building a safer digital society, protecting individual and corporate freedom across geographies. Our focus is on empowering...

About the Company">Orange Cyberdefense is a leading provider of cyber security services and solutions with 25 years of experience in global information security. Our mission is to build a safer digital society by protecting individual and corporate freedom across geographies.We specialize in designing, implementing, and supporting reliable and innovative...

Key Responsibilities: As the Head of Global Service Desk, you will be responsible for:* Managing all service desks L0/L1 within Orange Cyberdefense, ensuring a high degree of standardization and automation across different delivery hubs.* Collaborating with colleagues' Heads of SOC to ensure the delivery of Global SOC.* Driving a continuous improvement...

Job DescriptionThe Head of Global Service Desk will be responsible for managing all service desks (L0/L1) within Orange Cyberdefense, ensuring a high degree of standardization and automation across different delivery hubs. This role will report to the VP Global SOC and work closely with Heads of SOC to ensure the delivery of Global SOC.Key...

At Orange Cyberdefense, we are building a safer digital society, protecting individual and corporate freedom across geographies. As the Head of Global Service Desk, you will play a pivotal role in achieving this vision.About UsWe are one of the world's leading cyber security services and solutions providers, with 25 years of experience in the field of global...

Pioneering Solutions for a Sustainable FutureWe're on a mission to rewrite the financial system and drive global climate action at Doconomy. As an IT Service Desk Associate, you'll contribute to this impactful journey by providing top-notch technical support to our colleagues across the globe.Your Key Responsibilities:Deliver timely and professional...

Company OverviewOrange Cyberdefense is a world-leading cybersecurity services and solutions provider, boasting 25 years of experience in global information security. We serve leading organizations in over 160 countries, empowering them to build a safer digital society and protect individual and corporate freedom.Our focus lies in designing, implementing, and...

Senior Operations Manager - Customer Service DeskThis senior operations manager role is responsible for overseeing a team of 16 members across Norway, Sweden, and Denmark, focusing on delivering exceptional customer service. The ideal candidate will have a strong track record of setting and executing strategy, driving process improvements, and fostering a...

About the Role: We are seeking a talented professional to join our team as the Head of Global Service Desk. As a key member of our Global SOC, you will be responsible for managing all service desks L0/L1 within Orange Cyberdefense, ensuring a high degree of standardization and automation across different delivery hubs. Reporting to the VP Global SOC, this...

Dedicated Support for a Global CommunityAt Doconomy, we're committed to driving global climate action through innovative financial solutions. As a Help Desk Technician, you'll play a vital role in supporting our colleagues worldwide, helping them navigate technical challenges and stay productive.About Your Responsibilities:Provide timely and professional...

The RoleWe are seeking a skilled IT Service Desk Specialist to join our team at Doconomy DO in Stockholm. This full-time position involves delivering exceptional technical support to our employees through various channels.Main DutiesProvide top-notch technical assistance to colleagues via phone, email, and ticketing system.Troubleshoot and resolve hardware,...

Technical ExcellenceThis role requires delivering exceptional technical support to our global workforce with a strong emphasis on ticket resolution and escalation.Resolution and processing of incident and request tickets.Escalating and routing issues to service teams.Communication regarding ticket status.First point of contact responding to in-channel...

Funktion och rollSr Service Desk Lead ska hantera dagliga IT-ärenden via HaloITSM och leda IT-infrastrukturprojekt som kontorsrenoveringar och uppgraderingar av mötesrum.Du kommer även att stödja regionala expansioner i Norge, Danmark och andra länder.Krav och kompetenserHantera inköp, budgetar och leverantörsrelationer.Ansvara för IT-hårdvara och...

We're looking for a Help Desk Analyst to join our team. In this role, you'll be responsible for providing first-line technical support via phone and email, using troubleshooting skills and resources to resolve customer issues, and reporting defects and following up as needed.ResponsibilitiesProvide technical support to customers via phone and email.Use...

Nordics Customer Service Team LeadYou will oversee a team of 16 members across Norway, Sweden, and Denmark, ensuring the Customer Service Desk delivers great service. Your role involves setting and executing strategy, driving process improvements, and fostering a happy and high performing team.Key ResponsibilitiesCoaching and supporting team members involves...

Customer Service Manager for the Nordics RegionThis role is responsible for leading a team of 16 members across Norway, Sweden, and Denmark, focused on delivering exceptional customer service. The ideal candidate will have a strong track record of setting and executing strategy, driving process improvements, and fostering a high-performing team...

About the Role:We are seeking an experienced Procurement Manager for Global Marketing Services to join our team. The successful candidate will be responsible for managing the end-to-end sourcing process, including demand management, tender analysis, contract implementation, and supplier relationship management.This involves collaborating with stakeholders to...

Company Overview: Orange Cyberdefense is a leading provider of cybersecurity services and solutions, with over 25 years of experience in the field of global information security. We specialize in designing, implementing, and supporting innovative security solutions and services that empower organizations to protect themselves in an increasingly online...

In this role as a Global Category Manager for Marketing Services, you will play a crucial part in our organization's success. Your responsibilities will include:Key ResponsibilitiesSpearhead category strategy and planning, leveraging data-driven insights to inform decision-making.Develop and maintain strong relationships with stakeholders across the...

Alvarez & Marsal is a global professional services firm that provides advisory, business performance improvement and turnaround management services. Our Transaction Advisory team is seeking a Global Transaction Services Specialist to support our growing business.As a Global Transaction Services Specialist, you will be responsible for:Providing financial due...