Head of Service Desk Operations

Company OverviewOrange Cyberdefense is a leading provider of cyber security services and solutions. With 25 years of experience, we have established ourselves as experts in the field of global information security.We are committed to building a safer digital society, protecting individual and corporate freedom across geographies. Our focus is on empowering...

About the Company">Orange Cyberdefense is a leading provider of cyber security services and solutions with 25 years of experience in global information security. Our mission is to build a safer digital society by protecting individual and corporate freedom across geographies.We specialize in designing, implementing, and supporting reliable and innovative...

At TN Sweden, we are seeking a highly skilled Global Service Desk Manager to lead our IT support team. As the head of this department, you will be responsible for managing all service desks within the organization, ensuring high standardization and automation across delivery hubs.The role reports directly to the VP Global SOC and works closely with...

Key Responsibilities: As the Head of Global Service Desk, you will be responsible for:* Managing all service desks L0/L1 within Orange Cyberdefense, ensuring a high degree of standardization and automation across different delivery hubs.* Collaborating with colleagues' Heads of SOC to ensure the delivery of Global SOC.* Driving a continuous improvement...

Senior Operations Manager - Customer Service DeskThis senior operations manager role is responsible for overseeing a team of 16 members across Norway, Sweden, and Denmark, focusing on delivering exceptional customer service. The ideal candidate will have a strong track record of setting and executing strategy, driving process improvements, and fostering a...

About the Role: We are seeking a talented professional to join our team as the Head of Global Service Desk. As a key member of our Global SOC, you will be responsible for managing all service desks L0/L1 within Orange Cyberdefense, ensuring a high degree of standardization and automation across different delivery hubs. Reporting to the VP Global SOC, this...

Company OverviewOrange Cyberdefense is a world-leading cybersecurity services and solutions provider, boasting 25 years of experience in global information security. We serve leading organizations in over 160 countries, empowering them to build a safer digital society and protect individual and corporate freedom.Our focus lies in designing, implementing, and...

At Orange Cyberdefense, we are building a safer digital society, protecting individual and corporate freedom across geographies. As the Head of Global Service Desk, you will play a pivotal role in achieving this vision.About UsWe are one of the world's leading cyber security services and solutions providers, with 25 years of experience in the field of global...

About the RoleWe are seeking a highly skilled Infrastructure and IT Operations professional to lead our team in Stockholm, Sweden.Key Responsibilities:Manage all aspects of IT environment, including Help Desk operation, asset management, and contracts.Deliver best-in-class Infrastructure services to all departments in line with Global Technology...

Company Overview: Orange Cyberdefense is a leading provider of cybersecurity services and solutions, with over 25 years of experience in the field of global information security. We specialize in designing, implementing, and supporting innovative security solutions and services that empower organizations to protect themselves in an increasingly online...

Pioneering Solutions for a Sustainable FutureWe're on a mission to rewrite the financial system and drive global climate action at Doconomy. As an IT Service Desk Associate, you'll contribute to this impactful journey by providing top-notch technical support to our colleagues across the globe.Your Key Responsibilities:Deliver timely and professional...

Nordics Customer Service Team LeadYou will oversee a team of 16 members across Norway, Sweden, and Denmark, ensuring the Customer Service Desk delivers great service. Your role involves setting and executing strategy, driving process improvements, and fostering a happy and high performing team.Key ResponsibilitiesCoaching and supporting team members involves...

Funktion och rollSr Service Desk Lead ska hantera dagliga IT-ärenden via HaloITSM och leda IT-infrastrukturprojekt som kontorsrenoveringar och uppgraderingar av mötesrum.Du kommer även att stödja regionala expansioner i Norge, Danmark och andra länder.Krav och kompetenserHantera inköp, budgetar och leverantörsrelationer.Ansvara för IT-hårdvara och...

Heads Svenska AB is a forward-thinking organization that values simplicity, performance, and customer satisfaction. We're seeking an experienced leader to join our team as our new Head of Operations Management Team. This role offers a unique blend of technical expertise and people management, making it an excellent fit for someone with a passion for solving...

Technical ExcellenceThis role requires delivering exceptional technical support to our global workforce with a strong emphasis on ticket resolution and escalation.Resolution and processing of incident and request tickets.Escalating and routing issues to service teams.Communication regarding ticket status.First point of contact responding to in-channel...

The RoleWe are seeking a skilled IT Service Desk Specialist to join our team at Doconomy DO in Stockholm. This full-time position involves delivering exceptional technical support to our employees through various channels.Main DutiesProvide top-notch technical assistance to colleagues via phone, email, and ticketing system.Troubleshoot and resolve hardware,...

Customer Service Manager for the Nordics RegionThis role is responsible for leading a team of 16 members across Norway, Sweden, and Denmark, focused on delivering exceptional customer service. The ideal candidate will have a strong track record of setting and executing strategy, driving process improvements, and fostering a high-performing team...

Polarium - Stockholm is seeking a Head of Financial Operations to lead its financial operations function.About the RoleThis is a unique opportunity to join a fast-paced and innovative company that is pushing the boundaries of the energy industry. As Head of Financial Operations, you will be responsible for developing and implementing financial processes and...

Job DescriptionWe are seeking a highly skilled Head of Finance Operations to join our team at Heads Svenska AB. In this role, you will oversee the financial operations and reporting, ensuring that they are aligned with our business objectives.Develop pricing strategies and manage contractsNegotiate with key stakeholders to drive forward our commerce...

Dedicated Support for a Global CommunityAt Doconomy, we're committed to driving global climate action through innovative financial solutions. As a Help Desk Technician, you'll play a vital role in supporting our colleagues worldwide, helping them navigate technical challenges and stay productive.About Your Responsibilities:Provide timely and professional...