Head of IT Support Services

4 days ago


Stockholm, Stockholm, Sweden Orange SA Full time
About the Role: We are seeking a talented professional to join our team as the Head of Global Service Desk. As a key member of our Global SOC, you will be responsible for managing all service desks L0/L1 within Orange Cyberdefense, ensuring a high degree of standardization and automation across different delivery hubs. Reporting to the VP Global SOC, this role works closely with colleagues' Heads of SOC to ensure the delivery of Global SOC.

The successful candidate will have a proven track record in managing complex projects, driving change, and fostering collaboration across teams. They will possess excellent leadership and communication skills, with the ability to inspire and motivate others to achieve exceptional results. Additionally, they will have a deep understanding of customer service organization, people management skills, and international mindset and culture understanding.

If you are a driven and ambitious professional looking for a challenging and rewarding role, we encourage you to apply.

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