CRM Manager

4 weeks ago


Stockholm, Stockholm, Sweden Norrsken Foundation Full time

About the Role

We are seeking a highly skilled CRM Manager to join our Nordic team. As a key member of our merchandising team, you will be responsible for driving customer retention and loyalty across our Nordic markets.

Key Responsibilities

  • Develop and implement CRM strategies to improve customer engagement and retention
  • Design and execute direct email marketing campaigns to maximize customer lifetime value
  • Analyze customer data to build personalized campaigns and segments
  • Collaborate with our global CRM team to conceptualize and develop life cycle flows
  • Set up and analyze A/B tests to optimize email campaign performance

Requirements

  • At least two years of experience in direct sales, CRM, or email marketing
  • Experience in e-commerce, retail, or B2C marketing, preferably in FMCG
  • Strong analytical skills and ability to make data-driven decisions
  • Excellent writing and communication skills
  • Fluency in Swedish and English, with proficiency in other Nordic languages a plus

About Us

Motatos is a European grocery e-commerce company dedicated to reducing food waste and promoting sustainable consumption. We partner with food and FMCG companies to save products at risk of going to waste and resell them at discounted prices to consumers.


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