
Customer Success Manager
6 days ago
We are seeking a skilled Customer Success Manager to join our team at Watu Credit. The ideal candidate will have 3-5 years of experience in customer success, account management, or a related field.
The successful candidate will be responsible for building strong relationships with customers, understanding their needs, and providing proactive support to ensure their success. They will also collaborate with internal teams to enhance products and services.
Key responsibilities include:
- Fostering strong relationships with customers to drive growth and retention.
- Understanding customer needs and providing tailored solutions.
- Collaborating with internal teams to improve products and services.
- Tracking and analyzing retention metrics to develop optimization strategies.
We offer a competitive compensation package, health insurance, professional development opportunities, and a collaborative work environment.
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