Customs Service Manager

Customer Service Manager for the Nordics RegionThis role is responsible for leading a team of 16 members across Norway, Sweden, and Denmark, focused on delivering exceptional customer service. The ideal candidate will have a strong track record of setting and executing strategy, driving process improvements, and fostering a high-performing team...

Senior Operations Manager - Customer Service DeskThis senior operations manager role is responsible for overseeing a team of 16 members across Norway, Sweden, and Denmark, focusing on delivering exceptional customer service. The ideal candidate will have a strong track record of setting and executing strategy, driving process improvements, and fostering a...

Job Title: Customer Service DirectorWe are seeking a highly skilled and motivated Team Leader to join our team at Transcom AB Stockholm, a global leader in customer service and customer satisfaction.About the Role:Develop strategies to improve efficiency, customer satisfaction, and routines within the organization.Manage team performance, ensuring team...

We are seeking a Customer Service Director to join our team at TN Sweden. As the primary point of contact for equipment and spare parts or railway vehicles, you will play a crucial role in building successful and long-term relationships with customers.Your key responsibilities will include managing the customer portfolio, ensuring profitability expected by...

Key Responsibilities:Support Client Operations: Provide timely and accurate responses to client inquiries via multiple communication channels.Client Relationship Management: Build and maintain client relationships by understanding their unique needs and requirements.Troubleshooting: Identify and resolve technical problems related to domain names, DNS,...

Nordics Customer Service Team LeadYou will oversee a team of 16 members across Norway, Sweden, and Denmark, ensuring the Customer Service Desk delivers great service. Your role involves setting and executing strategy, driving process improvements, and fostering a happy and high performing team.Key ResponsibilitiesCoaching and supporting team members involves...

About UsWe're a cutting-edge tech-enabled bank focused on revolutionizing financing for small businesses across northern Europe. Our innovative solutions aim to simplify access to financing and enable growth for small businesses.At Qred AB, we're dedicated to providing exceptional customer support services to our clients. As a Customer Success...

We are currently seeking a seasoned professional to take on the role of Director of Customer Support Services.About the JobIn this critical position, you will oversee the end-to-end customer support lifecycle, encompassing both technical and non-technical aspects.Responsibilities include developing and implementing effective customer engagement strategies,...

We're committed to creating a seamless user experience. Our cutting-edge solutions empower 1 million users worldwide to manage their schedules and time more efficiently.About Our CompanyAt Quinyx, we're driven by passion, quality, innovation, trust, and collaboration. This role presents a great opportunity to contribute to our mission, share your expertise,...

Job SummaryWe are seeking a highly motivated and experienced Front Office Manager to join our team at Sheraton Stockholm Hotel.The ideal candidate will have a proven track record of delivering exceptional customer experiences and leading high-performing teams.Key Responsibilities:Lead the front office team and manage daily operations.Develop and implement...

About the JobWe are seeking a highly experienced Procurement Manager for IT Services to join our team. As the Procurement Manager for IT Services, you will be responsible for procuring all IT-related goods, licenses, and services, as well as managing relationships with IT vendors.The ideal candidate will have several years of leadership experience building...

The Permian Group is a leading provider of business support services for AIF funds and their managers.We are seeking a highly skilled KYC Analyst to join our team in Stockholm.About the RoleThe successful candidate will be responsible for developing expertise in Anti-Money Laundering (AML) and Know-Your-Customer (KYC) practices within the funds sector.Main...

Job Title: Technical Service ManagerThe Sigenergy organization seeks a skilled Technical Service Manager to support customers during the installation, maintenance, and repair of devices in our product portfolio.Key Responsibilities:Planning and Controlling of Service Activities: Plan service processes with local colleagues and HQ. Support installers and...

Customer Success ManagerCatalystOne Solutions seeks a skilled and experienced Customer Success Manager to join our team in Oslo, Norway. Our Customer Success Team spans the Scandinavian countries and focuses on delivering exceptional customer experiences. As a key member of our team, you will be responsible for building long-term relationships with our...

Job Requirements:To be successful in this role, you will need to have previous experience within Front Office or Reservation Departments. You should also have previous experience working with the luxury segment and be fluent in both Swedish and English. Good knowledge of any well-known PMS platform is required, as well as the ability to work a variety of...

As a Customer Service Agent, you will be the first point of contact for GANT's customers in Central Europe markets. You will provide exceptional customer service, responding to queries and resolving issues in a timely manner. The ideal candidate should have excellent communication skills, fluency in German language, and experience in customer-facing roles or...

Job DescriptionAs a rapidly growing public cloud company, we need a skilled Service Delivery Manager to lead our Cloud Operations team and deliver exceptional customer service.This is an important role that combines leadership, customer relationship management, and technical oversight to drive outstanding outcomes for our customers. As a Service Delivery...

At Qred AB, we're looking for a skilled professional to join our growing Dutch Customer Success team.About the RoleThis is an exciting opportunity to make a significant impact on new routines and ways of working both internally and externally. As a key member of our team, you will collaborate with colleagues within the Customer Service/Sales department as...

Key ResponsibilitiesThe Client Service Partner will have the following key responsibilities:Responding to client inquiries via multiple communication channels.Troubleshooting and resolving customer order requests and inquiries.Developing and maintaining an in-depth understanding of our services.Communicating industry changes and new product offerings to...

Customer Service Quality Assurance CoordinatorWe are seeking a detail-oriented Customer Service Quality Assurance Coordinator to join our team.Responsibilities:Develop and maintain KPI reports to track performance.Assist in planning and coordinating team tasks to achieve goals.Help with staffing schedules to meet seasonal and market demands.Support the team...