
Customer Service Quality Assurance Coordinator
4 days ago
We are seeking a detail-oriented Customer Service Quality Assurance Coordinator to join our team.
Responsibilities:
- Develop and maintain KPI reports to track performance.
- Assist in planning and coordinating team tasks to achieve goals.
- Help with staffing schedules to meet seasonal and market demands.
- Support the team in customer cases and take over operational tasks when needed.
- Assist in building feedback loops from customers to relevant departments.
- Participate in improvement projects to enhance the customer experience.
- Previous experience in customer service and a supportive role.
- Ability to manage multiple tasks simultaneously while maintaining accuracy.
- Strong communication skills, both independently and in a team.
- Flexibility, innovation, and a willingness to grow and develop in the role.
- Fluency in English required.
- Good knowledge of Microsoft Office required.
- Knowledge of Finnish or German a plus.
About Us:
We are a fast-growing e-commerce company that prioritizes quality and innovation.
-
Quality Assurance Expert
4 days ago
Stockholm, Stockholm, Sweden Atlas Copco Holding GmbH Full timeQuality Assurance Expert for Industrial ClientsWe seek a quality assurance expert to guarantee the exceptional quality of our current and future products in the global manufacturing industry.Our innovative systems empower industry users to manage their assembly processes and create world-class products. Our solutions enhance efficiency, quality, safety,...
-
Senior Quality Assurance Specialist
5 days ago
Stockholm, Stockholm, Sweden SQA Services Full timeSQA Services is a leading provider of quality assurance services in the life sciences industry.Our Global Quality Auditing TeamWe are currently seeking a highly skilled Senior Quality Auditor to join our global quality auditing team. As a Senior Quality Auditor, you will be responsible for assuring quality in the supply chains of our clients in the life...
-
Quality Assurance Lead
3 days ago
Stockholm, Stockholm, Sweden Dynavox Group AB Full timeDynavox Group AB is a global leader in assistive communication technology, empowering people with disabilities to express themselves and connect with the world. We're committed to innovation, customer-centricity, and excellence in everything we do.We're seeking a talented Quality Assurance Professional to join our Product & Development team in Stockholm. In...
-
Quality Assurance Associate
6 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeJob Description:We are seeking a Quality Assurance Associate to join our team at Karo Healthcare's office in Stockholm. This is a limited employment position until the end of 2025.Key Responsibilities:Manage customer complaints through our internal system, ensuring timely resolutions.Collaborate with internal teams to escalate and resolve customer...
-
Quality Assurance Specialist Lead
4 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timePosition OverviewWe are seeking a highly skilled Quality Assurance Specialist to join our team at TN Sweden.The primary objective is to develop and maintain quality processes that ensure compliance with regulations, including Medical Device Regulation (MDR), Quality System Regulation (QSR), and ISO 13485.Key Responsibilities:Design, manage, and review...
-
Quality Assurance Lead
5 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeJob OverviewWe are seeking a highly skilled Quality Assurance Lead to join our team at TN Sweden. In this role, you will be responsible for driving quality assurance initiatives, developing corporate education programs, and enhancing service processes.The ideal candidate will have a strong background in quality assurance methodologies and service improvement...
-
Quality Assurance Specialist
2 days ago
Stockholm, Stockholm, Sweden Northvolt Full timeJob DescriptionWe are seeking an experienced professional to lead and coordinate supplier management activities for Northvolt's suppliers.Key Responsibilities:Lead and coordinate supplier selection, industrialization, and quality assurance processes.Execute supplier audits, specifically QMS audits and process audits.Advise category managers on nomination...
-
Test Lead for Quality Assurance
3 days ago
Stockholm, Stockholm, Sweden Nordea Bank Norge ASA Full timeAbout the Role">As a key member of our IT team, you will play a crucial role in ensuring the overall quality of our IT deliveries. Your expertise in test management tools and experience in managing functional- and non-functional testing will be invaluable assets to our organization.Responsibilities">Secure the overall quality of IT deliveriesImplement and...
-
Quality Assurance Manager
4 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeTN Sweden is looking for a Quality Assurance Manager to oversee our quality processes and ensure compliance with regulatory requirements.About the Role:Manage and coordinate deviations in the SAP system, ensuring timely registration, follow-up, and closure.Conduct root cause analyses to identify the underlying causes of deviations and propose corrective...
-
Quality Assurance Specialist
4 days ago
Stockholm, Stockholm, Sweden Alfa Laval Corporate AB Full timeAt Alfa Laval Corporate AB, we are seeking a skilled Quality Assurance Specialist to join our team. This fixed-term position offers an excellent opportunity to contribute to our organization and gain valuable experience.About the RoleOversee, coordinate, and coach various investigation projects across the organization to ensure root cause analysis and...
-
Senior Quality Assurance Engineer
5 days ago
Stockholm, Stockholm, Sweden Safemind AB Full timeLifesum, a consumer health tech company, aims to simplify healthy living for over 60 million users worldwide. We build a platform that motivates users to adopt healthier habits through delightful software.Our PlatformWe are a hybrid global team headquartered in Stockholm, working together to create something impactful. By joining our team, you'll have the...
-
Quality Assurance and Testing Professional
4 days ago
Stockholm, Stockholm, Sweden Professional Galaxy AB - Stockholm Full timeJob Summary:We are seeking a highly skilled Quality Assurance and Testing Professional to lead our quality assurance efforts at Professional Galaxy AB in Stockholm. As a key member of our team, you will be responsible for ensuring efficient and well-documented testing activities align with our company's Test Strategy. This is an excellent opportunity to...
-
Project Lead
4 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeProject Lead - Quality AssuranceAs a skilled Project Lead, you will oversee the implementation of our Quality Assurance processes at TN Sweden in Stockholm, Sweden.About TN SwedenOur company excels in providing tailored IT solutions, leveraging expertise in software development, DevOps, and engineering. We foster a collaborative environment where...
-
Quality Assurance Engineer
6 days ago
Stockholm, Stockholm, Sweden Alten Full timeIn this challenging position as a Quality Assurance Engineer, you will be responsible for leading, planning, coordinating, and performing validation and qualification activities. Your primary focus will be on ensuring compliance with relevant regulations and guidelines within the pharmaceutical industry.To succeed in this role, you must have strong...
-
Project Manager for Quality Assurance
3 days ago
Stockholm, Stockholm, Sweden ALSTOM Gruppe Full timeCompany OverviewAt Alstom, we strive to create a sustainable future through innovative transportation solutions. Our diverse portfolio includes high-speed trains, metros, monorails, trams, turnkey systems, services, infrastructure, signaling, and digital mobility. With 80,000 colleagues worldwide, we aim to reduce carbon emissions and improve...
-
IT Quality Assurance Manager
4 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeWe are seeking a highly skilled Quality Assurance Manager to ensure the quality of our IT systems and applications.Key Responsibilities:Develop testing strategies, guidelines, and methodologies for high-quality IT development.Collaborate with development teams for advisory services and support in testing activities.Lead testing teams and participate in...
-
Game Quality Assurance Lead
4 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeJob OverviewTN Sweden is seeking a skilled Game Quality Assurance Lead to join our dynamic team. This role involves leading the technical quality of our game, Angry Birds 2.As a key member of the QA team, you will be responsible for ensuring the game meets quality standards. You will mentor and guide team members, supervise QA analytics, achieve quality...
-
Quality Assurance Expert
4 days ago
Stockholm, Stockholm, Sweden Vipas Full timeAbout the Role:VIPAS AB is seeking a skilled Quality Assurance Expert to join our team. As a Test Designer/Automator, you will play a critical role in ensuring the quality and reliability of our products and services.About Our Company Culture:We value innovation, collaboration, and continuous learning. Our team is passionate about delivering high-quality...
-
Quality Assurance Professional
3 days ago
Stockholm, Stockholm, Sweden Dynavox Group AB Full timeDynavox Group AB is a global leader in assistive communication technology, empowering people with disabilities to express themselves and connect with the world. We're committed to innovation, customer-centricity, and excellence in everything we do.We're seeking a talented Test Automation Specialist to join our Product & Development team in Stockholm. In this...
-
Quality Assurance Professional
5 days ago
Stockholm, Stockholm, Sweden SQA Services Full timeSQA Services provides high-quality assurance services to the life sciences industry. We offer a comprehensive range of services including quality auditing, regulatory compliance, and more.About the RoleWe are seeking a highly skilled Senior Quality Auditor to join our team. The successful candidate will be responsible for ensuring the quality of our clients'...