Customer Service Experience Manager

Key ResponsibilitiesThe Client Service Partner will have the following key responsibilities:Responding to client inquiries via multiple communication channels.Troubleshooting and resolving customer order requests and inquiries.Developing and maintaining an in-depth understanding of our services.Communicating industry changes and new product offerings to...

About UsWe are driven by responsible and progressive values that have guided us since the beginning. Fueled by creativity and a remix of different communities, powered by design and technology, we encourage self-confidence and self-expression through unique initiatives.Job DescriptionThe Floor Manager is a key position in our stores, responsible for...

Develop and Maintain Strong Customer ConnectionsWe are seeking a dedicated Service Delivery Manager to join our Leasing unit at Tietoevry Banking and drive customer success.This role involves building and maintaining strong relationships with existing customers, ensuring their needs are met, and identifying opportunities for growth.You will be the main point...

Service Experience Enhancement ManagerWe are looking for an experienced Service Experience Enhancement Manager to lead our customer support team.Key Areas of Responsibility:Develop and implement processes to improve customer satisfaction and loyalty.Collaborate with cross-functional teams to ensure seamless operations.Analyze customer feedback and use it to...

Drive Innovation in LogisticsAs a Product Owner for Logistics Innovation, you will play a crucial role in shaping the future of parcel delivery in the Nordics. You will work closely with business stakeholders to align priorities and plan work based on strategic, legal, and business needs.Key ResponsibilitiesManage capacity, roadmaps, and budgets, including...

We are searching for an ambitious Associate Customer Success Manager to join our team at Epidemic Sound. The role involves developing and executing growth strategies that prioritize exceptional customer experiences and drive business expansion through targeted sales efforts.RequirementsA minimum 2 years of customer-facing experience in implementation, client...

About the RoleThe Customer Service Quality Lead will play a critical role in elevating the quality of our service and ensuring our team delivers exceptional experiences to our clients. You will develop and implement quality assurance frameworks, provide actionable feedback and coaching to customer service representatives, and maintain up-to-date training...

About this OpportunityEricsson's Real Estate (RE) team is dedicated to enhancing workplace wellbeing, creativity, and productivity. Our Global Workplace Operations (GWO) delivers strategic services globally, focusing on strategy and experience.Job DescriptionThe Head of Hospitality Experience will be responsible for inspiring and leading the IFM Supply...

We are seeking a Customer Experience Director to lead our sales teams at H&M Group. This individual will be responsible for crafting unique and memorable customer experiences that drive sales and build loyalty. If you have a passion for customer service and leadership, this could be the perfect opportunity for you.Main Objectives:Designing Exceptional...

Customer Service Manager for the Nordics RegionThis role is responsible for leading a team of 16 members across Norway, Sweden, and Denmark, focused on delivering exceptional customer service. The ideal candidate will have a strong track record of setting and executing strategy, driving process improvements, and fostering a high-performing team...

We are seeking a talented Client Advisor to join our team in Stockholm!In this role, you will have the opportunity to develop your skills and expertise in customer-facing roles, working closely with our Store Manager to drive sales and achieve business objectives.About the Role:You will be responsible for managing client relationships, providing exceptional...

**Job Description**We are looking for a skilled Customer Success Specialist to join our team at MSD. In this role, you will be responsible for ensuring our customers achieve their goals and objectives using our products.Your primary focus will be on building strong relationships with customers, providing them with the necessary support and resources to...

TN Sweden OverviewWe specialize in providing top-notch technology services, focusing on delivering exceptional customer experiences. Our team excels at working with cutting-edge technology and global internet branding.Main Responsibilities:Clients: Build trust with clients through excellent communication and issue resolution skills.Orders: Partner with...

At Planhat, we're committed to helping businesses unlock value for their customers.We achieve this by understanding our clients' problems and objectives deeply, then delivering solutions through our platform. This involves collaborating closely with CS leaders to open their eyes to new possibilities and drive high-value outcomes.To succeed in this role,...

Senior Operations Manager - Customer Service DeskThis senior operations manager role is responsible for overseeing a team of 16 members across Norway, Sweden, and Denmark, focusing on delivering exceptional customer service. The ideal candidate will have a strong track record of setting and executing strategy, driving process improvements, and fostering a...

Welcome to Net InsightWe're a leading provider of media solutions, and we're seeking a highly skilled professional to join our Customer Success team as a Customer Experience Champion. In this role, you'll be responsible for ensuring our clients receive exceptional service throughout their customer journey.Your Key ResponsibilitiesYou'll work closely with our...

Job OverviewWe are looking for a talented Department Manager to join our team and drive business success in the Make up department.This role requires strong leadership and management skills to motivate and coach colleagues, as well as excellent communication skills to build strong relationships with customers.Key Responsibilities:Lead a team of retail...

About UsWe believe in continuous learning, mutual support, and fearless innovation.We thrive as an international community driven by purpose.Join us to lead cross-departmental collaboration across Product, Marketing, Analytics, Technology, Sales, Operations, and Customer Service to optimize digital channels.ResponsibilitiesYou will manage the digital user...

Delivering Unmatched Customer ValueWe're dedicated to creating extraordinary customer experiences that exceed expectations and drive business success.Our cutting-edge workforce management solutions streamline scheduling and time reporting, enabling both employees and customers to thrive.Our Mission: Empowering Customers, Enhancing Employee ExperiencesAbout...

Job Title: Customer Service DirectorWe are seeking a highly skilled and motivated Team Leader to join our team at Transcom AB Stockholm, a global leader in customer service and customer satisfaction.About the Role:Develop strategies to improve efficiency, customer satisfaction, and routines within the organization.Manage team performance, ensuring team...