Customer Experience Lead

About the OpportunityWe are seeking a Customer Experience Lead to join our Business Operations team. As a key member of our team, you will be responsible for developing and executing strategies to deliver exceptional customer experiences, maintain customer trust, and identify areas for operational improvements.Main Responsibilities:Develop and execute...

Delivering Exceptional Customer Experiences">H&M Group is dedicated to pushing the boundaries of fashion and driving innovation while maintaining affordability and quality. As a leader in the retail industry, our goal is to empower customers through personalized experiences, leveraging cutting-edge technology and data-driven insights.">We are seeking an...

Empowerment Through Technology:We're revolutionizing the way people interact with soundtracking content, empowering our customers to succeed through innovative technology.As a Senior Product Manager, you'll be responsible for developing a vision, strategy for the customer platform team, building strong relationships with growth and business teams, and...

About UsWe are driven by responsible and progressive values that have guided us since the beginning. Fueled by creativity and a remix of different communities, powered by design and technology, we encourage self-confidence and self-expression through unique initiatives.Job DescriptionThe Floor Manager is a key position in our stores, responsible for...

We are seeking a Customer Experience Director to lead our sales teams at H&M Group. This individual will be responsible for crafting unique and memorable customer experiences that drive sales and build loyalty. If you have a passion for customer service and leadership, this could be the perfect opportunity for you.Main Objectives:Designing Exceptional...

About the RoleThe Customer Service Quality Lead will play a critical role in elevating the quality of our service and ensuring our team delivers exceptional experiences to our clients. You will develop and implement quality assurance frameworks, provide actionable feedback and coaching to customer service representatives, and maintain up-to-date training...

About this OpportunityEricsson's Real Estate (RE) team is dedicated to enhancing workplace wellbeing, creativity, and productivity. Our Global Workplace Operations (GWO) delivers strategic services globally, focusing on strategy and experience.Job DescriptionThe Head of Hospitality Experience will be responsible for inspiring and leading the IFM Supply...

Welcome to Mogotel Hotel Group, where we strive to provide exceptional hospitality experiences for our guests. As a Front Office Manager, you will play a crucial role in ensuring that our guests receive the highest level of service and satisfaction.About UsWe are a leading international hotel operator with 20 years of experience in European-level services....

Transforming Customer Experience with AIEasyPark is dedicated to redefining the urban experience by utilizing technology to simplify parking. As an AI and Automation Specialist, you'll join our Customer Care team to implement innovative solutions that enhance customer satisfaction.Your key responsibilities will include analyzing opportunities for automation...

We're seeking a Customer Experience Strategist to join our team at Remotion. As a seasoned professional, you'll be responsible for helping our customers drive unparalleled corporate success through data-driven growth and agile strategies.With a minimum of two years of experience in different positions, you'll bring a unique perspective to our team. Your...

We are seeking a Customer Experience Strategist to join our team in Stockholm.The OpportunityWaitwhile is on a mission to eliminate the time people spend waiting in lines every year. Our industry-leading queue management and appointment scheduling platform empowers businesses to streamline their operations and deliver exceptional customer experiences.We have...

RequirementsTo succeed in this role, you must have:Proven experience in developing and executing CRM and marketing automation strategies.Demonstrated leadership abilities with a track record of successfully leading and scaling high-performing teams.Robust understanding of marketing automation platforms and CRM software.Strong analytical skills with...

We're a fast-growing SaaS company looking for a skilled Team Manager to lead our North Europe Customer Success Team.Job Description:As a Team Manager at Teamtailor AB, you will oversee the team's daily activities, establish and achieve goals, and monitor Key Performance Indicators (KPIs).Key responsibilities include:Overseeing the team's daily activities to...

About UsWe believe in continuous learning, mutual support, and fearless innovation.We thrive as an international community driven by purpose.Join us to lead cross-departmental collaboration across Product, Marketing, Analytics, Technology, Sales, Operations, and Customer Service to optimize digital channels.ResponsibilitiesYou will manage the digital user...

Welcome to Net InsightWe're a leading provider of media solutions, and we're seeking a highly skilled professional to join our Customer Success team as a Customer Experience Champion. In this role, you'll be responsible for ensuring our clients receive exceptional service throughout their customer journey.Your Key ResponsibilitiesYou'll work closely with our...

Sandvik Mining and Rock Solutions is a global leading supplier of equipment and tools, parts, service, digital solutions, and sustainability-driving technologies for the mining and construction industries.We are tech-driven, innovative, and entrepreneurial, with a strong focus on collaboration and synergy across various departments and divisions. Our company...

As our Tech Lead for MarTech, you will play a crucial role in shaping our CRM systems and Loyalty program. You will work closely with cross-functional teams to drive customer engagement, improve loyalty initiatives, and enhance guest satisfaction. Your mission will be to lead team members, manage technical platforms, ensure efficient resource allocation, and...

At H&M Group, we're on a mission to revolutionize the fashion industry through sustainable and inclusive practices. Our goal is to liberate fashion for the many by delivering exceptional design, affordable prices, and innovative solutions. As a Product Manager, you will play a crucial role in leading our Audience Data Platforms product team, responsible for...

Main ResponsibilitiesLead the development and execution of our CDP solution globally, ensuring seamless integration with the rest of the marketing technology stack and our data mesh/data products.Drive the product vision, strategy, and roadmap, focusing on enhancing the audience targeting and segmentation capabilities to deliver personalized customer...

Our Vision:At Alfa Laval, we aim to shape a vibrant and dynamic workplace that inspires both existing and future employees. As an Associate Product Manager, you will be part of a team that is driving innovation and sustainability in the industry.Job Description:As an Associate Product Manager, you will be responsible for leading the innovation journey in...