Head of Customer Experience

About this OpportunityEricsson's Real Estate (RE) team is dedicated to enhancing workplace wellbeing, creativity, and productivity. Our Global Workplace Operations (GWO) delivers strategic services globally, focusing on strategy and experience.Job DescriptionThe Head of Hospitality Experience will be responsible for inspiring and leading the IFM Supply...

Sandvik Mining and Rock Solutions is a global leading supplier of equipment and tools, parts, service, digital solutions, and sustainability-driving technologies for the mining and construction industries.We are tech-driven, innovative, and entrepreneurial, with a strong focus on collaboration and synergy across various departments and divisions. Our company...

Role DescriptionThe Head of Retention will be responsible for developing and executing comprehensive CRM and Marketing Automation strategies to increase customer retention and enhance customer lifetime value.They will continuously assess and refine customer segmentation and targeting approaches to drive business growth, oversee the integration and...

We're a fast-growing SaaS company looking for a skilled Team Manager to lead our North Europe Customer Success Team.Job Description:As a Team Manager at Teamtailor AB, you will oversee the team's daily activities, establish and achieve goals, and monitor Key Performance Indicators (KPIs).Key responsibilities include:Overseeing the team's daily activities to...

Technical RequirementsAs a Tech Lead for our Customer Journey team, you will require strong technical skills and experience with:Svelte and Svelte KitTypeScriptOptimization techniques for web pagese-commerce challengesVector graphicsAWS ServicesVercelAdditionally, you will need to possess excellent communication skills and be able to contribute and share...

We are seeking a Customer Experience Director to lead our sales teams at H&M Group. This individual will be responsible for crafting unique and memorable customer experiences that drive sales and build loyalty. If you have a passion for customer service and leadership, this could be the perfect opportunity for you.Main Objectives:Designing Exceptional...

We are seeking a Customer Experience Strategist to join our team in Stockholm.The OpportunityWaitwhile is on a mission to eliminate the time people spend waiting in lines every year. Our industry-leading queue management and appointment scheduling platform empowers businesses to streamline their operations and deliver exceptional customer experiences.We have...

About the OpportunityWe are seeking a Customer Experience Lead to join our Business Operations team. As a key member of our team, you will be responsible for developing and executing strategies to deliver exceptional customer experiences, maintain customer trust, and identify areas for operational improvements.Main Responsibilities:Develop and execute...

We're seeking a Customer Experience Strategist to join our team at Remotion. As a seasoned professional, you'll be responsible for helping our customers drive unparalleled corporate success through data-driven growth and agile strategies.With a minimum of two years of experience in different positions, you'll bring a unique perspective to our team. Your...

Company OverviewWe're a dynamic organization that values service excellence and innovation. Our mission is to provide exceptional customer experiences that drive business growth.SalaryA competitive salary reflecting your skills and experience will be offered.Job DescriptionThis pivotal role embodies the voice of our brand, providing insightful product...

About the JobYou will be responsible for assisting customers with an advanced conversational AI application that delivers exceptional customer experiences across every touchpoint. With expertise in building integrations and experience in technical leadership, you will drive decision-making and influence stakeholders with deep knowledge in the domain.Fluency...

Complex Project HeadALSTOM Gruppe is seeking a Complex Project Head to lead engineering activities for complex railway projects. As a Complex Project Head, you will be responsible for managing project schedules, resources, and liaising with relevant stakeholders to ensure project alignment with customer requirements.Our diverse portfolio includes high-speed...

Empowering Teams to Deliver Exceptional SupportAs a Senior Product Manager, you'll play a crucial role in empowering our internal teams to deliver exceptional support to our customers. You'll develop capabilities that enable teams to experiment with customer experiences, unlock untapped opportunities for our customers, and create tools to support our...

Transforming Customer Experience with AIEasyPark is dedicated to redefining the urban experience by utilizing technology to simplify parking. As an AI and Automation Specialist, you'll join our Customer Care team to implement innovative solutions that enhance customer satisfaction.Your key responsibilities will include analyzing opportunities for automation...

About UsWe are driven by responsible and progressive values that have guided us since the beginning. Fueled by creativity and a remix of different communities, powered by design and technology, we encourage self-confidence and self-expression through unique initiatives.Job DescriptionThe Floor Manager is a key position in our stores, responsible for...

Welcome to Net InsightWe're a leading provider of media solutions, and we're seeking a highly skilled professional to join our Customer Success team as a Customer Experience Champion. In this role, you'll be responsible for ensuring our clients receive exceptional service throughout their customer journey.Your Key ResponsibilitiesYou'll work closely with our...

**Job Description**We are looking for a skilled Customer Success Specialist to join our team at MSD. In this role, you will be responsible for ensuring our customers achieve their goals and objectives using our products.Your primary focus will be on building strong relationships with customers, providing them with the necessary support and resources to...

Role Overview">Sales Advisor">We are seeking a highly skilled and motivated Sales Advisor to join our team at H&M Group. As a Sales Advisor, you will play a key role in creating an exceptional customer experience.">Your primary responsibility will be to welcome customers, guide them through the store, and support them in finding what they need while...

About the RoleThe Customer Service Quality Lead will play a critical role in elevating the quality of our service and ensuring our team delivers exceptional experiences to our clients. You will develop and implement quality assurance frameworks, provide actionable feedback and coaching to customer service representatives, and maintain up-to-date training...

At Jerg, we're on a mission to bridge fashion and sports while making a dent in conformity living. As a Client Advisor, you'll play a crucial role in driving growth, building the brand, and delivering exceptional customer experiences.Our StoryOur brand values are built around being progressive, energetic, and inclusive. We believe in embracing diversity,...