
Customer Experience Innovation Lead
7 days ago
Delivering Exceptional Customer Experiences
">H&M Group is dedicated to pushing the boundaries of fashion and driving innovation while maintaining affordability and quality. As a leader in the retail industry, our goal is to empower customers through personalized experiences, leveraging cutting-edge technology and data-driven insights.
">We are seeking an experienced Audience Data Platforms Product Manager to join our Marketing Business Components area, driving core MarTech capabilities globally. This role will lead the development and execution of our Customer Data Platform (CDP) solution, ensuring seamless integration with the marketing technology stack and data mesh.
">The successful candidate will be responsible for defining and executing the product vision, strategy, and roadmap, focusing on enhancing audience targeting and segmentation capabilities to deliver personalized customer experiences across multiple channels.
">This role requires strong leadership skills, collaboration with cross-functional teams, and expertise in Agile methodologies. The ideal candidate will have experience with CDP architecture, audience management, and channel activation, as well as knowledge of data protection and privacy regulations.
">Culture and Values
">Our company culture is built on shared values and a commitment to sustainability and customer-centricity. We believe in empowering employees to take ownership of their work and contribute to the company's success.
">We strive to create a diverse and inclusive work environment, where every individual feels valued and supported. Join us and be part of a value-driven culture that empowers creativity, innovation, and teamwork.
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