Service Experience Enhancement Manager

We are seeking a highly motivated Project Manager to lead our employee digital experience enhancement project. The successful candidate will be responsible for managing the entire project lifecycle, including planning, execution, and delivery.Key responsibilities include:Developing a detailed project plan and timeline.Coordinating with internal stakeholders...

Job Title: Technical Development EnhancerThe Sandvik Group IT organization has undergone a significant transformation, shifting its focus towards operational efficiency and enhanced service delivery. This change aims to improve our capacity for delivering exceptional services.Job Description:This role involves collaborating with our cybersecurity area to...

About this OpportunityEricsson's Real Estate (RE) team is dedicated to enhancing workplace wellbeing, creativity, and productivity. Our Global Workplace Operations (GWO) delivers strategic services globally, focusing on strategy and experience.Job DescriptionThe Head of Hospitality Experience will be responsible for inspiring and leading the IFM Supply...

About the Position\The WX Country Lead for Sweden will lead and manage the delivery of Workplace Experience operations in Sweden.\This includes managing country activities within the WX area, focusing on facility management in Sweden, and delivering WX change initiatives and projects of various size and complexity.\The WX Lead will drive change by...

Role OverviewTN Sweden is seeking a highly skilled Customer Experience Manager to shape the online journey for our customers.Key Responsibilities:Own and optimize the customer experience across multiple platforms.Execute initiatives and enhancements to improve user engagement.Collaborate with cross-functional teams to ensure alignment on digital...

About the Role:The SAP Service Delivery Manager at Electrolux is responsible for ensuring seamless delivery of SAP application support and maintenance services to process owners and clusters in Europe. As a primary contact point, you will work closely with SAP Key User Group Leads, Business Process Owners, IT Solutions teams, and Cluster IT Business Partners...

About the Role\The WX Country Lead for Sweden reports to the Head of Workplace Experience Operations Nordics.\The Workplace Experience team leads and is responsible for delivering great Workplace Experiences to over 9,000 EY employees in the four Nordic countries.\EY Nordics operates 120 offices and supports employees working from client locations, remotely,...

Hospitality Experience ManagerWe are seeking a highly skilled and experienced leader to drive exceptional guest experiences at Sheraton Stockholm Hotel in the heart of Stockholm.This exciting opportunity offers the chance to work with a renowned hotel brand prioritizing innovation and sustainability. Our hotel provides a unique blend of rich cultural history...

Key ResponsibilitiesDesign and develop cutting-edge frontend solutions using NextJs, Typescript, and Turborepo.Collaborate with cross-functional teams to deliver seamless user experiences.Implement performance optimizations and usability enhancements across our platforms.

Job Requirements:To be successful in this role, you will need to have previous experience within Front Office or Reservation Departments. You should also have previous experience working with the luxury segment and be fluent in both Swedish and English. Good knowledge of any well-known PMS platform is required, as well as the ability to work a variety of...

Key Role SummaryThis senior position optimizes operations and enhances service delivery in the Investment Product Services team.About the JobThe successful candidate will oversee a team to ensure efficient process execution, work closely with stakeholders, and develop process improvements.Main ResponsibilitiesGuarantee timely and high-quality process...

Company OverviewAt Banqsoft, we are transforming how clients manage and grow their financial services. Our team is dedicated to creating solutions that enhance customer experiences, improve efficiency, and drive innovation.Job DescriptionAs a Team Manager in our Banking & Credit Services area, you will lead a team of 10-15 skilled professionals responsible...

QualificationsTo succeed in this role, you must have proven experience working with sales organizations and consistently meeting or exceeding assigned revenue goals.Proven track record as a key technical resource leading the introduction of new technology into new markets.Experience in Digital Experience Management, Workplace, End User or Desktop Services,...

At Voi Technology AB, we are dedicated to creating sustainable cities for living. As a Process & Escalation Associate, you will play a vital role in ensuring the smooth operation of our customer experience operations.We are seeking a motivated and detail-oriented team player who can stay structured and calm while resolving highly sensitive issues. Key...

Job Title: Customer Service DirectorWe are seeking a highly skilled and motivated Team Leader to join our team at Transcom AB Stockholm, a global leader in customer service and customer satisfaction.About the Role:Develop strategies to improve efficiency, customer satisfaction, and routines within the organization.Manage team performance, ensuring team...

Company OverviewElevate workplace wellbeing, creativity, and productivity with Ericsson's Real Estate (RE) team. Our Global Workplace Operations (GWO) delivers strategic services globally, focusing on enhancing the workplace experience.The RoleThis is a key leadership position that will inspire and manage the IFM Supply partner in delivering a superior...

Company OverviewNexthink is the pioneer in digital employee experience management software. The company provides IT leaders with unparalleled insight, enabling them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from...

We are looking for a skilled Service Delivery Strategist to lead our client relationship and service management functions, ensuring seamless service delivery, strategic account planning, and high customer satisfaction.This position involves managing client relationships, optimizing service performance, driving revenue growth, and promoting digital...

Delivering Unmatched Customer ValueWe're dedicated to creating extraordinary customer experiences that exceed expectations and drive business success.Our cutting-edge workforce management solutions streamline scheduling and time reporting, enabling both employees and customers to thrive.Our Mission: Empowering Customers, Enhancing Employee ExperiencesAbout...

KravDriftchef, data - erfarenhet efterfrågasThe Maintenance Manager plays a critical role in maintaining operational efficiency and ensuring a high level of performance across the organization. In this challenging and rewarding position, you will be responsible for leading the maintenance team, overseeing maintenance activities, and developing strategies to...