
SaaS Customer Retention Professional
13 hours ago
Key Responsibilities:
- Negotiate all facets of renewal contracts to develop win/win negotiation strategies that maximize contract value.
- Identify customer needs and demonstrate account management capabilities to guide renewal closure.
- Present renewal proposal(s) and options to customers and notify them of upcoming contract expiration.
Requirements:
- Demonstrated success in a Renewal Account Management or Customer Success capacity.
- Experience leading customer retention and adoption of a SaaS product for complex accounts/territories.
- Advanced proficiency with contract renewal processes.
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Customer Retention Specialist
19 hours ago
Stockholm, Stockholm, Sweden Bannerflow Full timeAbout BannerflowWe're a fast-paced SaaS company dedicated to empowering enterprise brands to succeed in the advertising landscape. Our Creative Management Platform is designed to help businesses create, publish, and optimize their advertising campaigns efficiently.Job DescriptionWe're seeking a highly motivated Customer Success Manager to join our team. As a...
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Customer Retention Specialist
19 hours ago
Stockholm, Stockholm, Sweden Lime Technologies Full timeAbout UsLime Technologies is a rapidly expanding scaleup in the Nordics, offering a unique entrepreneurial environment and a chance to be part of something big.We're currently looking for a skilled Sales or Customer Success professional to take on a key role in our B2B customer management team.As a Customer Retention Specialist, you'll focus on retaining and...
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Enterprise SaaS Renewal Professional
6 days ago
Stockholm, Stockholm, Sweden Servicenow Full timeAbout the TeamWe approach our distributed world of work with flexibility and trust. This Renewal Account Manager will work closely with the Customer Success organization to ensure continued engagement and customer value realization.Requirements5+ years demonstrated success in a Renewal Account Management or Customer Success capacity.Experience leading...
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Customer Retention Specialist
7 days ago
Stockholm, Stockholm, Sweden Servicenow Full timeCompany OverviewAt ServiceNow, we're transforming the way organizations work by delivering innovative AI-enhanced technology to over 8,100 customers worldwide.We empower our clients to find smarter, faster, and better ways to work, and our intelligent cloud-based platform seamlessly connects people, systems, and processes.Our journey is just beginning, and...
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Customer Retention Manager
19 hours ago
Stockholm, Stockholm, Sweden Academic Positions Full timeAbout Academic Positions: We are a collaborative and innovative team that thrives on building strong relationships with our clients. As Account Growth Expert, you will play a key role in driving customer satisfaction and success by proactively onboarding new customers, collaborating with clients to identify and achieve their goals, and managing customer...
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Growth & Retention Specialist
2 days ago
Stockholm, Stockholm, Sweden Startdeliver Full timeAbout This OpportunityWe are looking for a highly motivated individual who is passionate about customer success and SaaS to join our vibrant office.This is an exciting opportunity to develop your technical skills and take on new responsibilities as we build the next generation platform for Customer Success.About the RoleThis is a key position in our Customer...
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B2B SaaS Sales Professional Wanted
20 hours ago
Stockholm, Stockholm, Sweden Startdeliver Full timeStartdeliver is a cutting-edge B2B SaaS company focused on revolutionizing Customer Success in Northern Europe. We're seeking a results-driven B2B SaaS Sales Professional to join our team in Stockholm.About the role:As an Account Executive, you will be responsible for driving revenue growth by identifying and pursuing new business opportunities. Your key...
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SaaS Account Manager
3 days ago
Stockholm, Stockholm, Sweden DigiProc Full timeSaaS Account ManagerDigiProc is a leader in the ProcureTech space, known for its innovative software solutions.We are seeking a skilled Account Manager to join our team and drive revenue growth.Key Responsibilities:Manage existing customer relationships to increase sales and retention.Identify and pursue new business opportunities through networking and lead...
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Customer Success Lead
19 hours ago
Stockholm, Stockholm, Sweden Learnifier Full timeWe are seeking a highly skilled Senior Customer Success Manager to join our team in Stockholm. As a key member of our customer success function, you will play a vital role in ensuring that our customers achieve exceptional value from our Learning Management System.In this role, you will be responsible for building and nurturing strong relationships with our...
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Sympa Customer Relationship Manager
20 hours ago
Stockholm, Stockholm, Sweden Sympa Full timeSympa's VisionWe believe an equal, diverse, and inclusive work environment leads to creativity, innovation, and openness. Our goal is to provide equal opportunity to all qualified applicants, regardless of gender, age, nationality, religion, disability, or any other personal characteristics.About the JobWe're seeking a talented professional to join our team...
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Customer Success Professional
20 hours ago
Stockholm, Stockholm, Sweden Sympa Full timeCompany OverviewSympa is a leading HR tech company in Europe, backed by top investors. We're growing fast and looking for a talented Customer Success Manager to join our team.About the RoleWe're seeking a skilled professional to own a portfolio of key accounts and drive customer success. As a Customer Success Manager, you'll be responsible for ensuring our...
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Retention and Engagement Lead
2 days ago
Stockholm, Stockholm, Sweden Telenor Sverige AB Full timeWe are looking for a strategic and results-driven Head of Customer Base Management to join our Commercial department. As the Head of Customer Base Management, you will play a key role in optimizing our customer retention, engagement, and revenue growth strategies.Your RoleYou will develop and execute a comprehensive customer base management strategy aimed at...
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Growth and Retention Specialist
3 days ago
Stockholm, Stockholm, Sweden True Software Scandinavia AB Full timeWe aim to make communication smarter, safer, and more efficient at Truecaller. Our team focuses on building trust everywhere by providing smart services with a significant social impact.We need a skilled Senior Product Manager to drive growth, retention, and conversion optimizations for our native Android application. As a member of the Growth Hacking team,...
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Senior Customer Success Manager
7 days ago
Stockholm, Stockholm, Sweden Kaisa Technologies AB Full timeCompany OverviewKaisa Technologies AB is a fast-growing company that values innovation, collaboration, and customer success. We are looking for a talented Senior Customer Success Manager to join our Commercial team.Job DescriptionThe Senior Customer Success Manager will be responsible for maximising net retention and expansion on a portfolio of strategic...
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Customer Success Professional
2 days ago
Stockholm, Stockholm, Sweden Startdeliver Full timeAbout UsStartdeliver is revolutionizing the way businesses deliver value to their customers. Using AI-powered tools, we empower organizations to make sense of customer data and turn insights into actions.Our mission is to drive meaningful impact by helping companies do the right things for their customers at the right time.About the RoleThis is a key...
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Director of Enterprise Engagement
21 hours ago
Stockholm, Stockholm, Sweden Mentimeter AB Full timeMentimeter AB is a dynamic SaaS company dedicated to revolutionizing the way organizations engage with their audiences. We're looking for a seasoned professional to lead our strategic account initiatives in the EMEA region and globally.Job DescriptionThis role will be responsible for driving growth, retention, and customer success across key accounts in the...
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Client Retention Consultant
3 days ago
Stockholm, Stockholm, Sweden Dun & bradstreet Full timeDun & Bradstreet is a future-ready company that's always looking for new ways to turn data into value.We're seeking a Client Retention Consultant to help us achieve this goal by driving the growth of our largest clients. This role involves developing and executing customized success plans to meet client goals and objectives.ResponsibilitiesWork closely with...
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Digital Customer Experience Manager
20 hours ago
Stockholm, Stockholm, Sweden Bannerflow Full timeAbout UsBannerflow is a high-growth SaaS company that empowers enterprise brands to create, publish, analyze, and optimize advertising in-house. Our creative management platform serves over 6 billion ads monthly, viewed on 500 million unique devices worldwide.Job DescriptionWe seek a dynamic Customer Success Manager (CSM) to join our team. In this role, you...
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SaaS Sales Professional
19 hours ago
Stockholm, Stockholm, Sweden Celonis SE Full timeWe are looking for a highly skilled SaaS Sales Professional to join our Nordic sales team. As a key member of the team, you will drive growth within existing accounts and capitalize on untapped opportunities.The ideal candidate will have a proven track record of success in Software as a Service (SaaS) sales, particularly in roles focused on expanding...
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Head of Customer Experience and Retention
7 days ago
Stockholm, Stockholm, Sweden Loopia Group AB Full timeAbout the PositionThis strategic role is responsible for transforming customer care into customer success in the Nordics & CEE region. As a key member of the management team, you will lead a team of professionals across six countries, ensuring a best-in-class approach to customer interactions.You will be responsible for shaping the future of customer...