Customer Success Manager

4 weeks ago


Gothenburg, Västra Götaland, Sweden Brightvision Full time
Job Overview

Brightvision is seeking a seasoned Customer Success Manager to drive growth and retention for our B2B tech clients. As a key member of our team, you will be responsible for managing projects, building strong relationships, and delivering exceptional customer experiences.

Key Responsibilities:

  • Develop and execute strategic plans to drive customer success and retention.
  • Collaborate with cross-functional teams to ensure seamless execution of marketing strategies and client deliverables.
  • Analyze campaign performance metrics and provide actionable insights to improve client success initiatives.
  • Identify opportunities for upselling and cross-selling services to drive revenue growth.
  • Stay informed about industry trends, digital marketing methodologies, and best practices to enhance client strategies.

Ideal Candidate Profile:

  • Proven experience in customer success, preferably within the tech industry.
  • Strong background in digital marketing and project management.
  • Excellent communication and relationship-building skills.
  • Leadership experience of a few years.
  • Fluent in English (both written and spoken).

About Brightvision

Brightvision is a B2B growth marketing agency that specializes in results-driven marketing for tech companies. We have around 100 employees located around the globe, working with some of the largest and most exciting companies in the tech industry.

Why Choose Brightvision?

  • Decentralized organization where you work in smaller teams.
  • Focus on competence development and internal coaching.
  • Great kickoffs and social activities.
  • Lots of transparency and good communication.
  • International environment with colleagues around the world.


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